Streets of New York

I was really sad to see such bad reviews for this place after our visit because we had an excellent experience. Denise is an amazing server, our daughters just loved her, and she went above and beyond for us. There were only two servers on and she was rocking it. Food was great, no complaints here. Will be back on our next visit to Fountain Hills!

**Note: 2.5 of 5 stars, not 2.
Decent food here as I’m sure they’re standardized w/​their sister properties, but…
This Fountain Hills location needs some TLC, better cleaning requirements, etc. Granted, I’m pretty detail-​oriented and do have mild OCD, so I noticed quite a bit of crumbs on the dining room floor on the way to the restroom. Why were these crumbs here like that? There was *maybe* 1 – 2 more tables than mine. Can’t someone take care of these?
I had to use the bathroom, but I gotta tell you, the stench in there was foul, and… it just didn’t feel «clean». I don’t believe the stench was a fleeting one, if you feel me… Like maybe w/​sewage? I dunno… I’m not a plumber, but it grossed me out. I noticed someone had the larger stall and had a machine making soft noises and plugged in. I just couldn’t use the other stall so I just checked my hair and washed my hands. I finally realized there was probably a mother breast pumping and then I felt bad. I just felt like knocking on her stall and suggesting she try to pump next door at Subway. Or for Pete’s sake — go to Petco for that matter. Just wasn’t hygienic.
My chicken parm was flavorful but chicken was overcooked (dry) and I ate a few bites and the rest went in garbage. Such an annoyance… My mom’s supreme pizza (thin crust) was pretty good though! For $ 24…
Our service was pretty good — we got check-​ins and questions answered. I hope they make some changes at this location, bc I don’t want to lose them in FH (we have lost businesses in the Hills in the last couple years, and that makes me sad).

Will never eat here again. Had dinner there and found a little roach cooked into our pizza. Absolutely disgusting. They refunded the cost of the pizza. But this pizza place left a bad taste in my mouth (no pun intended)

Very poor customer service. Asked for a refill several times. Never got one. The pizza was burnt to a crisp. I am very dissatisfied with the location. Will no longer be returning.

This is the best pizza in Fountain Hills. That’s all you need to know. Ok, that and they have a few local beers from SanTan which is awesome, too.

One Star because zero isn’t an option.
The crummy attitude began when I placed my (call in) order with Travis (receipt listed him as General Manager). Placing my pick up order was an exercise in futility. I was spoken to with short, abrupt, snarky responses. I ordered a large pepperoni pizza. I was snidely informed pizzas are sold in 10″ 16″ & 18″. Any GED graduate could figure that math out. What’s the largest number_​_​_​_​?
Attitude continued when I arrived. «Just give me a name.»
The whole experience was extremely contrite, unexpected and disappointing. I felt like I was in the Twilight Zone episode: Please never come back to my restaurant.
Needless to say I won’t be returning.
My final interaction with Travis was a brief Cliff’s Notes version of customer service 101. I told Travis that I was interpreting his shortness as rude and a simple apology would retain a customer; e.g. Sorry I didn’t mean to sound short, rude, or snarky, I’m swamped tonight. Instead the response I received was «I’m not apologizing».
I finished my «small» (because apparently beer is sold in small and large sizes) draft beer, left my pie on the counter and left.

I was just looking at my older reviews, and found that this one needs an update. We took a lengthy break from Streets after my last review, but we have been back in the past year. The restaurant has been MUCH cleaner in recent visits, the service has been prompt and the food very tasty. My only suggestion now is that the newer lighting (bulbs over the tables) are intensely bright, to point of being blinding. We have just unscrewed the bulb when we visit to keep my hubby from getting a migraine. Aside from that little tid-​bit, great job of turning things around. We need good quality food service in town and I am happy to see the wonderful improvements made here. =)

LOVE THE HAPPY HOUR!
I’ve read some good reviews and some horrible reviews about this Streets. I have reviewed this location before, but felt that I should update my review after reading about the filthy tables and poor customer service. We usually visit during happy hour (4 — 6 PM). I know the quality of service depends on the server but our service has always been excellent. I have never seen a dirty table while I have been there. The wait staff is quick to clean up. The cheesy bread is great; and their pizza by the slice is an excellent price. I highly recommend this location.

I’ve read some of the reviews and was really surprised. We are here from Oregon and came here one night close to closing and the staff was polite, didn’t rush us and the pizza was the best we can remember ever having. The restaurant was very clean — the sticky feel of the tables is because they need to be revarnished. If this is what you call bad food, dirty and bad service you must have been having a hard day. Love this and wish it were closer. It’s the best.

So, after my exchange with Rick the other day thought I’d give them a try again — this time opted out of pizza all together and went for another menu item.
Chicken Pesto Penne — it was delicious! As restaurants like to do with pasta, there was way to much on the plate, more than anyone should eat in one sitting. I ate some of the pasta, all of the chicken, and saved the rest of the pasta for lunch this afternoon.
The hubs (still on his carb-​free diet) had the Italian Sausage with cheese, without marinara sauce. He said it was really good.
The wait staff on the floor last night was quite young. Our waitress was nice enough but really needs some additional training. She’d ask a question and walk away before we were finished answering it — one of those times, if she had listened, she would have realized that I wanted bread to come with my meal.
Not her fault, we aren’t born with customer service skills. We need to be taught them from the folks senior to us. At least the food didn’t sit under the heat lamp or anything ‘drastic’.
This was the first time we ate indoors. I will say that the «windows» on the kitchen side of the seating area is adorable. Bricks on the kitchen wall, so that it kind of looks like you’re sitting inside looking out on the streets of NY. Very cute.
I’m giving them 4 stars — and don’t see them going above that. Here’s why, so that my new friend, Rick, knows. This place is seen as a pizza place, the name says it — the front of the menu says it — the first word in their 3 word description says it (Pizza, Pasta, Subs). For a pizza place to be 5 stars, the pizza should knock my socks off, and the rest should be icing on the cake!

Excellent service and we really enjoyed the food. We had the antipasti salad and meatball pizza. We were served passion bread as an appetizer and it was delicious. Would definitely come again…1 star off for torn vinyl in the booths.

You know, I really loved this restaurant and it is a shame that they have lost my and my family’s business for good. First off, their management needs a lesson in customer service!
One fine Saturday evening, my parents and I were babysitting my nieces and we decided to order pizzas from Streets of New York for the whole family. One of the pizzas we asked them to hold the cheese as I’m vegan and I do not eat cheese. Well, we drive all the way there to pick up the food, drive all the way home and there’s cheese on my pizza. This prompted me to call and speak to the manager who argued with me saying I said I wanted cheese on the pizza essentially calling me a liar and not offering any solution to the problem. Why would I say I wanted cheese on the pizza when I don’t eat it? Doesn’t make sense, right?! After spending $ 77 that night I was forced to order a new pizza and spend even more money and time going to pick it up.
It really stinks because I was starting to eat here about once a week. Because of the poor service I received I am no longer visiting this location.

Service, excellent. Food just edible. Place feels a little dirty, sticky tables and seats. Won’t come back. Been to far better Streets of New York restaurants.

Sorry to say this place has been better in the past. It is in need of a really deep cleaning, there is a funky odor of natural gas when you walk in the door. The gluten free pizza we had was very good, next time I will just order carry out-​not eat in. If you do eat in and order wings, make sure you tell them if you want them to come out BEFORE your pizza, otherwise everything comes out at the same time.

We are new to the area and wanted a pizza delivery to quench our hunger after a long move. We found this restaurant on Unilocal and we were not disappointed. Its a little more than we are accustomed to but the Vegetable pizza was absolutely incredible.

Really good pizza! I ordered the «combo» on recommendation from a friend, and it has a whole lotta stuff on it and is very good. We tried the «thin crust» version of their pizza, and we found that a bit too thin. The regular thicker dough is awesome. Also great wings, we ordered them «hot». They were quite good, the wings themselves are more seasoned than hot, but the hot sauce finishes them nicely. On a separate day I ordered delivery versus pick-​up on a Friday night, and delivery was pretty quick. Also, they offer a 15% discount for military (thank you!). Very good pizza! I’ll go back again!

I stop in here from time to time with a friend who lives locally. We really enjoy their chicken cobb salad and have never ordered anything else! I have to say that the people who work here are all VERY friendly. Everyone greets you and the atmosphere is really relaxed and enjoyable. I know this is a ‘chain’ but this one feels like a local hangout with friendly people!

Good food, good atmosphere and their pizza & wing special is fantastic. Great for a night out that isn’t that pricy… love this place. As snowbirds, we like to find places that serve good food with reasonable prices. Fairly clean & good atmosphere & staff is friendly & are very helpful.

We’ve eaten here several times. My grand kids came to visit us for Christmas. They love pizza, so what better place to bring them to. Streets of NY. There were seven of us and our server was very patient and took care of the kids first with color crayons. We order the large chopped antipasto salad which I could eat as a meal but we split it four ways and was wonderful.
Our server was knowledgeable and accommodating. She really added he personality to the dining experience.
We ordered the extra large, 18″ on a thin crust, but was told only 16″ and below can be made with a thin crust.
All in all, it was a great place for the kids and adults to have dinner.

A nice local pizza/​pasta place, with a bar area to catch the game. They offer whole wheat pasta which was different. The bread/​marinara was nice for a hungry dinner group. Service was attentive and friendly.
Its in a far corner of a strip mall so you gotta look hard for it or you’ll miss it.
3 stars +1 for friendly service.