The UPS Store

Good service, friendly people.

The team at this UPS Store has been wonderful to work with over the years. In the past, we’ve used other locations and services for our small business. However, Jeff and his people provide far better service.

Great service! I was in town for the weekend and had to ship a few things so I tried this UPS, the customer service was amazing! Employee was very nice and personal, best ups I have shipped from.

Best place to send your fax if you don’t have one. price to send the fax long distance is much more acceptable than competitors that are out there that are out to make a big. They maintained professionalism and I did not need to worry about prying eyes looking over my information.

No customer service. I have been to Ups Stores around the bay area and this on was extremely slow I would recommend the one 1098 foster city blvd. I was very happy with the customer service there, they were helpful a quick, while this was slow.

I wish there was less than one star, as there was NO service rendered. I had to send a package of medications that my parents left at my house, going from Los Altos to Tahoe. They needed them quickly, so I paid the $ 59 for overnight delivery. UPS then LEFT it in their Sunnyvale facility for over 24 hours. After frantic calls when the package didn’t arrive, they agreed to reclassify it to overnight air (which it was not set up for originally as it is only 200 miles), and promised it would be delivered between 8−10am on the SECOND day. I explained that it had to arrive then as they would be leaving the vacation house and there would be no one to receive the package after that. It’s now 11am, my parents have left the house for their flight, and STILL no package. To add insult to injury, UPS on the phone cannot address any price adjustment or refund – I have to go to the UPS Store itself to deal with that as they are the «shipper» in the eyes of UPS. Incredibly frustrating, as is the fact that no one has provided any explanation as to why the delay occurred («We left the package in our facility» the website says…) Use at your own risk.

I had to mail a small (6 oz) package to Mexico, and, after buying the box to mail it, I thought I would inquire about the price. I was quoted $ 85 to ship it via UPS! That was way higher than I thought, so I asked how much it would be via USPS mailed for the UPS store; I was quoted $ 70.00. I knew it couldn’t be that expensive for something that small (a plastic kite), so I asked how much it weighed – the guy told me it weighed 1pound. Then he told me that UPSstore doesn’t like to ship to Mexico because they have had problems with customs clearing in the past.
I took my business to the U.S. Post Office, and it cost only $ 12.00, and that was where I found out the weight. This place is a rip off for mailing. Unless you have a UPS account, don’t go. Here.

This is the place to have items notarized in Foster City. Jeffrey is efficient, organized and on top of it. 7 documents notarized in 10 minutes. I will not go anywhere else. First UPS store in San Mateo county. Thanks everyone.

Jeff was very helpful and gave some discounts! The service was very prompt and with courtesy

Visited this store for notarizing my documents. Mr. Jeff was very quick to get the job done to perfection. Received 20% off for checking in through Unilocal

Nicest, most helpful UPS store I’ve been to this far. I’ve been to ALOT. They aren’t greedy either with tape and packaging, very cheap and quick. THANK YOU!!!

they love to nickel and dime customers— $ 1 for this. for that. left a sour taste in my mouth

Notary and shipping services here are easy and friendly. Will be back! Thanks Jeffrey!

Went to get a Live Scan done. Fast and friendly service from Jeff. Be sure to check out his Giants tat!

I went there for fingerprinting and the service was awesome, fast and not expensive. They offer both paper card fingerprinting and live scan.

Love these guys, I come here pretty often with online returns/​exchanges, today for a StubHub ticket sale. They’re always friendly and helpful/​patient. Definitely come to this location if you’ve got a couple you’re considering.

Visited the UPS store to notarize a few documents. As soon as we entered, the notary greeted us and took our copies, examined the original documents, did his paperwork and we were done. Also received a 20% discount for checking-​in through Unilocal.The entire experience was pleasant, great service!

Fast service!!! I visited for fingerprinting and other services and Jeff was efficient and amicable. I called for general driving instructions and the woman at UPS was friendly and helpful. I checked in on Unilocal and received 20% off services too! Thanks for the quick service. I was able to attend to my long list of to do’s much faster so I could rest into my weekend.

I’ve had a mailbox here for over twenty years!
They are great and professional. Never had a single problem. Even if I call to see if a package is there they have no problem checking. It’s nice to have a live person and place to hold onto your mail.
Jose, family and staff are amazing… what else can I say?

After my terrible experience at the UPS Store by the 99 Ranch in Foster City, I was trying to figure out how I could drop off an Amazon return at a UPS Store on the way to work without driving far out of my way. Happily, I noticed that there was another UPS Store in Foster City.
I stopped by here and the man staffing the counter greeted me enthusiastically and helped me as soon as I walked in. He took the package, printed me a label, and I was out of there in less than two minutes.
Overall, an excellent experience. Probably the best I’ve had at any UPS Store.