Fig Leaf Cleaning Company

Extremely disappointed in the customer service provided by this company. I cancelled an appointment for pre-​paid cleaning services over 48 hours in advance (they require 24 hrs notice) however the company sent someone out anyway. Not only are they unwilling to come back to provide the services for which I pre-​paid but they are attempting to charge me a $ 25 trip fee for sending someone to my house after I cancelled the appointment. I have contacted them multiple times about this issue and they are completely unwilling to honor their obligation. I do not recommend using this company.
UPDATE 07÷06÷12: I made a complaint against this company with the Better Business Bureau. The BBB made three attempts but never received a response from the company. The Fig Lead Cleaning Company chose to ignore the complaint instead of putting forth the effort to make it right. Now it will be reflected on their record for three years. What a shame. They could have easily resolved this but chose not to. DO NOT DO BUSINESS WITH THIS COMPANY.