I like the fact that they have security, but you would have thought I was going through airport security just to get in to my room and get some sleep… The lady at the front desk was very hostile towards me the next morning when I was making coffee up front. I had to physically show her my room card and ID to prove I was actually staying there. This will be the first and last time I stay here. Very bad customer service from the lady that lives on site.
Felipe M.
Classificação do local: 1 Orange, CA
Had to find a place to stay so I could move my daughter out of TCU. Even a month out, many of my standby hotels were booked because it was also graduation weekend. So everything within 10 miles of campus was either booked, or crazy expensive. Found this hotel, and figured that having the Days Inn name was better than Joe & Bill’s Motel, so I booked, got a good rate, and figured even with the bad reviews, I would give it a try. Came in late 9pm, check in process was quick and easy. This is where the things started going downhill. The room was large, bed was comfortable, but my Non-Smoking room had 2 ashtrays, and smelled like a chimney. I called the front desk, and asked if this was a Non-Smoking room even though it smelled, and had ashtrays in it. There was a coffee maker in the room, as well as a microwave, and a refrigerator. NIce touches, but guess what, these appliances used up all the remaining outlets on one side of the room. The other outlets were so worn out that if you plug anything into them they fall out. Made coffee in the morning, and for 2 days straight, the coffee maker was not cleaned out. Who knows what else was not cleaned in the room? Lastly on checking out, nobody was manning the desk. After ringing the service bell 3 times, the desk clerk showed up and treated me and the other guest behind me like we were bothering her. Overall probably the worst stay I have ever had. There are better options in Fort Worth, make sure you go elsewhere.