U-Haul Moving & Storage of South Fort Myers

The girl at the desk got my day started off great! She was professional and knew what she was doing. very funny and sweet. Check in was fast. Backed in to get the trailer and the guy who hooked it up was also very nice but very professional. Hooked it up and checked it all over, lights etc. And i was on my way. Very knowledgeable, helpful, and friendly group working here. Thanks!

Everything about my Uhaul and pod rental experience was horrible. I have called corporate twice and have yet to get in contact with the person responsible for this location.
First and foremost, Uhaul’s website is incredibly misleading regarding their «pods». They say a studio to one bedroom apartment will adequately fit in one pod, which is NOT TRUE. I ended up having to purchase another pod (an additional $ 500). The employee who handled my transaction couldn’t have given a shit less about my inconvenience. He also didn’t even seem to have my order information in the first place. He laughed at me when I asked if they were going to lock my pods after I left and made me feel like an idiot for not knowing that I had to provide my own locks. Real nice.
Basically — misleading information given on the website. Rude and unprofessional customer service. No help from corporate either. Oh, and they tack on hundreds of dollars in other fees that they don’t tell you about when ordering services. Absolutely not worth the $ 1500+. Hopefully my things will arrive on time and either corporate or the person responsible for this location will reach out and try to make this right.