3 avaliações para U-Haul Moving & Storage-Fort Myers
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Travis S.
Classificação do local: 4 Washington, DC
I was in need of a vehicle to help my mom move at the last minute. The service was a little slow and the did not have any trucks. However, Marco was able to secure something for me. I only had to go about 20 miles not even, marco explained that I have 24hrs and that I could return the vehicle the next day. The van was clean and odor free, it was also filled with guess from previous experiences I would rent vehicles that had no gas in them. Overall I didn’t expect only 22 dollars with tax but it was definitely worth it. I would definitely come here again for the service i received marco provided excellent service.
Chuck K.
Classificação do local: 5 Cape Coral, FL
I needed to rent a van to pick up some furniture in Delray Beach. I figured I had about 350 miles to drive. The owner at the company let me know if I could return the truck in 24 hours, I could have a business rental price with much lower cost per mile. The result saved me about $ 50 or about 25% of the price of the rental. In addition, the van was nearly new and they let me park my car in the lot. Overall, I was impressed with the service and equipment. Plus they have good hours on Saturday and Sunday. I will definitely go back if I need another u-haul rental.
Manuel Rey A.
Classificação do local: 3 Fort Lauderdale, FL
For the context of this review, please read my earlier post. I was contacted by the U-Haul customer service people and they offered their apologies for the predicament I went through. In essence, they gave me a full refund for the truck(the rental fee plus the costs associated with mileage), as well as more apologies. As I had said in my original complaint, I did not have a problem with customer service. They were excellent. My problem was with the local U-Haul company and the local service providers who came out to fix the problem(which did not get fixed). As I said, the Fort Myers U-Haul on Colonial rented out equipment that was faulty and they did not apologize at all for the issue. In fact, they charged me extra because the truck came back late and had a few extra miles on it beyond the contract specs. If I ever use U-Haul again, I will relate this past experience so they know who they are dealing with.