Fantasia Nail Lounge

I was given a gift card for Christmas to fantasia nail salon from a friend. She raved about, she did warn me only one girl was really worth it and she’s always booked up.(I can’t remember who now). Months into the New Year I finally decided to go, that was a terrible choice!
I made an appointment still ended up waiting 15 minutes no a big deal. I was getting a full set of acrylic nails done. First when cutting the nails down she almost nipped my finger «oh, so sorry.» It went down hill from there, over filed two fingers and had to go back to fix them. Super glued my nail and skin together so when filed it was pulling the skin from the nail tearing it open a wound (a small cut). I should have stopped it there but thought that was an accident. Three times she took calls on her cell phone saying «it’s husband, picking me up but I’m going to be late.» The almond shape I wanted was proving more difficult then she thought taking forever and a couple times for me to explain that it was to wide and odd looking. She got the shape down but was pushing me on time you only want one color which was not what we discussed «are you sure? it look so nice like this». My thumb she buffed without looking getting the skin and cuticle ripping that open to bleed a little. My friend later told me the same happened to her so she stopped going to them too because of things like that.
I was getting frustrated and upset but was trying to stay calm (her lucky day). She had me wash my hands and then started painting which burned my fingers open cuticle wound (sounds very dramatic, it a little cut). Sitting there looking around nothing is cleaned properly and instruments sitting is a little liquid being reused over and over. Nothing looks clean and everything is older I started worrying about an infection. I washed and treated my cuts once I got home just to be safe.
The nails came out good and look nice but are tainted by the whole experience. I got jewels on each nail as well and already two have fallen off, it’s only been 4 hours. I’ve had my nails done before and know they don’t last but 4 hours is ridiculous. Over all a one star is to high. The health department needs to check them out. The over all vibe isn’t good. Yelling and poor customer service all the way around. I left in an awful mood. I usually go to luxury spa in gulf coast town center and I won’t stray ever again.

My wife has used this nail salon these last few years. She was very upset with the professionalism, or complete lack thereof, last time she had her nails done ten days to two weeks ago. Here is what happened:
I have frequented Fantasia Nails in Fort Myers for two years, during season. Generally, every two to three weeks I have Gel nails and a pedicure done for about $ 50.00 before tip. Until this incident the work was satisfactory.
On March 25^th, I went to have my nails done as usual and the technician put too much acetone on the nails to remove the old product and when I tipped my hand up to be covered in a plastic glove the acetone spilled and stained my shirt. Before I left the technician told the manager at the register what happened. I said I would go home and try to remove the stain but if I couldn’t the salon owed me a new shirt. After stain remover had been applied and the shirt washed twice with no improvement I purchased a new shirt, just like the ruined one and returned to the salon with both shirts and the sales receipt.
The manager feigned ignorance of the whole incident, told me the shirts were different, and said I would have to return the next day when the technician was working because she, the manager, «didn’t know what happened.» Except she did. So, besides having to buy a toll fee to cross the bridge to go to Sanibel to get it, I was, in essence, told I was lying and put on the spot of having to return and cost a young woman to be humiliated in front of the whole shop, lose part of what, I’m sure, is a very small paycheck or be fired. The manager of the store is dishonest, dishonorable, and not very bright. To have dealt fairly with a disgruntled customer would have cost her about $ 48.00 which her shop has made many times over off of me and would have made many times more in the future. Now I will never return and I warn those who go there. Beware, if your garment is ruined Fantasia Nails will not only accept no responsibility for the act they will also accuse you of prevarication.

Christina raised the bar for my manicure-​pedicure expectations! She has an acute attention to detail, charming personality, and truly seems to like her work.
Whenever I walk into a nail salon, my goal is always to sit back, enjoy the experience, and emerge with gorgeous nails. More often though, I encounter technicians who appear to care less about the task «at hand» so I feel obliged to micro-​manage each step. Polish on the cuticles anyone?
Christina is a breath of fresh air and I can only hope to find another technician with her skills back in my city.

So gross. Based on the name I thought it would be fun. When I called to make an appointment, I was scheduled with «Samantha» who clearly uses it as a «Stage Name.»
I expected to have a conversation with her, but instead she spoke some foreign language the entire time, undoubtedly making snide comments about me.
This place is the same old, same old asian nail salon with uncomfortable pedicure thrones and turn em and burn em manicures.
Would not recommend.
PS, it’s dirty — I’m guessing the 10 seconds they spend «cleaning» the pedicure bowls is not enough to disinfect : — (

I had been going here for a few years but when I called to makean appointment I was told Lee had left the business and went back to Viet Nam. NOT TRUE! Lee is working at Majestic Nails and Spa, 14 330 S Tamiami Trail # 2, Fort Myers, FL 33 912.

If I could provide 0 stars I would. I thought that I would give this nail salon a try aside from the poor reviews. Well I should of listened to the reviews. By far the worst shellac manicure I have ever received and the worst service. Not only was Turong (I believe that is her name) lazy but she was rude. Sighing because I asked for another coat because the first two coats looked awful! Listen to the reviews! This place should be out of business – terrible terrible!!!

this place gave me a nail fungus under two of my nails. I have had acrylics on and off for 6 years and never had that kind of issue.
Johnny was funny and nice and did my full set
two weeks later Amy did my fill and that’s when I got the nail fungus.
the service over all is bad, they are always on their phones, painting their own nails, or speaking in Vietnamese.
both times I went I asked for a certain nail shape and didn’t get it at first, then got attitude when I asked them to shape it more. overall was not happy with the shape and got charged five dollars extra for it. they also ran out of the matte top coat. they are always pushing for their customers to get shellac and spend more money, like they are trying to up sell you.
they took my acrylics off for free and did not clean any of the supplies used before or after they did it. and nail fungus is very contagious. I refuse to go back!

probably the most awkward, worst pedicure I’ve ever recieved in my life. I went with my friend in a moment of insanity when we thought it would be cute to try a new salon. the techs were really awkward talking to each other about their relationship problems, life problems, work problems, while they were also occasionally trying to engage us. The service was subpar at best. I’ll be going to get another pedicure tomorrow, so this was a complete waste of $ 27. I also guarantee none of their instruments, pumice, etc. was clean. It was a totally creepy experiance, so do not waste your time on this mess.

I came in with a bridal party for manicures, pedicures, and eyebrow waxing. We all had different technicians, so some of us had good experiences, and some had bad.
Starting with the good: the bride was happy! Her French pedicure and custom gel manicure (with glittery tips) was exactly what she wanted. So I’m satisfied that she was happy.
However, one of the girls in our group had requested white tips, and the technician (a blonde girl) told her no, that it wouldn’t look good, and proceeded to choose a deep teal color with a while/​silver accent nail FOR her. The girl was very quiet so she went along with it, and luckily she liked the outcome and it HAPPENED to match her dress for the wedding (the technician had never bothered to ask), so she was okay with it. But I’ve never heard of a technician refusing what a customer asked for and proceed to choose a color FOR her!
I was happy with my pedicure and gel manicure (white tips)…for a few days. After 2 or 3 days the gel on my right thumb literally broke in half and half of the gel came OFF. I was travelling so not only could I not return to the salon, I couldn’t even remove the rest myself! The rest of the gel on my thumb was peeling and looked gross. Then a couple of days later, the gel on the tip of my middle right finger ALSO cracked and peeled completely off! It’s rare for me to splurge on a manicure, and this certainly soured my experience on it. Very disappointed.
Also, the eyebrow wax looked good for a couple of days, but a few days later I broke out along the areas where the wax had gone. I can’t say for SURE that it was because of the wax, but I don’t typically get blemishes in those areas, especially several, and it happened days after the service. So a few days later I had messy eyebrows again (I guess my hair grows fast?) AND tender bumps around my eyebrows.
I don’t live in the area, but if I did, I would not return to this salon.

I went to this salon for a pedicure because it had some good reviews. My experience was not good. It was very, very crowded but they had an opening after I waited about 15 minutes. The pedicure chairs are so close together you cannot fit in between them to get in without touching your neighbor. A client went to get into the chair next to mine and stepped first in the bowl to get into the chair. the manager came and yelled at her and said she would break the bowl. The whole thing was not a relaxing experience. It was incredibly loud. Don’t go here if you are expecting a quiet, stress-​free treatment. I did not feel that the instruments were clean — I’m used to them opening the package in front of me but the girl who did my nails was using tools straight from her bucket. I felt really rushed and she spent the whole time looking over at the door like she was expecting someone. I won’t go back.

The employees have been consistently rude each time I’ve been here. Yelling across the salon, rushing clients, leaving people to wait without acknowledging them. Horrible customer service.

YUK.
I wanted a pedicure, did a Unilocal search, and Fantasia came up with overall good reviews. Went over, they had a spot, I was told me to pick a color. I wanted a design too, but was never asked and couldn’t wait to get out of there once the pedicure started.
Chair didn’t work. The girl performing the pedicure spent the entire time talking to her coworker about a variety of relationship problems. The woman seated next to me seemed to be into this and was actually commenting on their conversation. SMH. The girls didn’t seem appreciative of her opinion.
The yellow pumice thing and the scrub brush was used on several people before me, based on the condition of both. I’m used to seeing them unwrapped in front of me.
The place is not what I would call «clean» at all. Anyone tried Majestic? I’m looking at the reviews for that place next.

This is my first time into this establishment. Walked in, stood there for about 10 minutes before anyone acknowledged me. They were busy. Finally a lady asked can she help me. I told her need pedicure. I try and get one about once every three or four months. They took me about 10 minutes later. Sat me at chair, some fella sat to begin but then in foreign language the other girl must have said, not him and he abruptly left. No one ever told me anything like hold on, one minute, or anything. Once I got started things went fine. Have no idea who served me, she never introduced herself. Place seems friendly overall. Girl drank Starbucks while servicing me. Her work was fine, mostly she talked her coworker beside her about relationships and stuff. I get the feeling after a return visit or two it might be a bit friendlier? Not sure if I will return however the only time I feel special or its about me is when I visit Las Vegas. Service always impeccable. I really am not sure if a Pedicure is supposed to be relaxing or pleasurable. Never has been for me but I think it is healthy.

This place is always busy no matter what time or day you go. They do accept walk ins but I would recommend an appointment.
Place is clean and there is a huge selection of polish to choose from. The staff takes their time with the services so you never feel rushed.

Looking for a place open on Sunday and new to the area, so I stumbled upon Fantasia. I called ahead based on the other reviews and made an appointment for 2. I arrived promptly at 2 and was told to wait. After about 5 minutes, I was seated but was just left there to soak for 30 minutes before someone started on me. The woman who worked on me was rude and kept stopping to talk or look at another co-​worker or customer. She did not even attempt small talk with me or introduce herself. There was lots of yelling (loud talking) across the salon between a lot of the coworkers which did not make for a relaxing experience. She never asked me what option I wanted (I usually always upgrade to the better pedi), just gave me the basic and I was on my way. Also, the massage chairs are old and didn’t work very well.
On a positive note, it was cheap at only $ 25 so I would go back in a pinch if I couldn’t find somewhere else with an opening and I needed something ASAP.

The nail tech loudly talked to her friend who was eating next to the station I was sitting at. She spent way more time gossiping with staff than paying attention to my nails. They are now shaped really weird and the paint job is terrible, and all over my fingers, not just nails. Ugh. Definitely not returning, as I have to find somewhere else to fix them.

What a wonderful, relaxing place! Walked in on a whim, and now I’m a regular. Julie and the crew greet you like a old friend the moment you walk in the door.
Very informative of new products and procedures… just awesome, I’ve never gotten so many compliments on a manicure before.

easy to deal with, easy to get in.

Love this place! I get my nails, pedi, and eye brows waxed here. I will only get my nails done here. If they make a mistake, they fix it with no additional charge. They rock!