Certified Heating And Cooling

I called this morning and they sent Dennis B, very quickly to take a look at my A/​C system. The lower unit developed the smallest of leaks and he showed up with a spray bottle to show me that there was nothing worth fixing.
My usual A/​C company came by yesterday and gave me 3 quotes to fix the system. 1. $ 1985 for new lines. 2. $ 4390 for new lines and condenser. 3. $ 6485 for new lines and new system.
Needless to say I am very pleased with Certified Heating and Cooling. Dennis B deserves top marks for professionalism and expertise. He reassured me that the leak was so small and confirmed that the other A/​C company was taking me for a ride.
We will definitely use Certified in the future as it is just a matter of time before the condenser goes.

They came within an hour of calling when our air conditioning wasn’t working in the crazy Florida heat! The technician that came was friendly and incredibly efficient! I will certainly recommend them to anyone in the future!

Gordon arrived on time and went through all the aspects I’ve pointed out to him and explained me all possible causes of bacteria growth and what preventive measures should I take to stay on top of it. He also identified a faulty connection on the UV light due to improper connection to the unit transformer, instead of a separate transformer and made sure the unit will shut off in case of any leak before any water damage would happen. He also adjusted the settings on the thermostat and verified all the draining pipes to make sure no blockage would prevent the condensation water to drain, which seems to be a recurring problem down here which requires minimum two cleaning sessions per year!
Altogether I was very pleased with his knowledge and kind approach and hopefully they will keep providing the same quality work in the future.

Matt and daniel came and sorted out my problem replace a coil and got me nice and cool again thank again guys

We had a confusing experience with another AC company after one technician tried to sell us about $ 6,000 worth of improvements. We asked Certified for a second opinion. Dennis came to our house and gave us an estimate that was less than half of the first one and clearly explained why the other improvements suggested by the first company were not necessary. We appreciated his honesty and candor. Matt and Daniel were polite and friendly and explained the work they were doing. We greatly appreciated the transparency.

We just bought our first winter home in Florida and needed someone to service the AC system in the house. Not knowing anyone in the area to get a suggestion from I turned to my best friend Unilocal to help find the right business for the job.
I read thru all the reviews and felt that Certified Heating and Cooling was the best choice and once again Unilocal reviewers didn’t let me down!
I called and reached a very pleasant service representative and was given an appointment for the very next morning. When I call a service provider I almost always feel like I’m asking THEM to do me a big favor as if giving them my business wan’t enough. I felt just the opposite with everyone I dealt with at CH&C. They couldn’t have been more customer service oriented and provided top notch communication, full explanation, and never did anything without asking me first if I wanted it done.
On the morning of the service appointment I received a text letting me know what time I could expect them to arrive (and it was as promised) and who would be knocking at my door.
Our technician Cory Schneider was prompt, courteous, very knowledgable, respectful of the property, and not the least bit pushy about added services. (Disclaimer: I will often decline these kinds of offers just to see if the attitude and level of service changes when I decline) He assured me that he would explain everything as he went along and then he did just that. I never felt bullied into anything. The AC unit is working beautifully. I’m a happy and probably long-​time customer of theirs now. Thank you Unilocal reviewers and Certified Heating and Cooling.

Gordon showed up on time and did our air conditioner service in a quick and professional manner. He explained what was good and bad about our current system which is 16 years old. I would recommend Certified.

Matt came out to fix our ac. He was incredibly knowledgable and kind. He fixed our problem, explained what he was doing while he worked, and was very friendly. I worked with Lisa over the phone to make my payment. She honored the Unilocal voucher, and was pleasant to work with!
I would definitely recommend this company, and will be calling them again!

Thank you Gordon for a job well done on my recent A/​C service. I appreciate the recommendations on the programmable thermostat and Ultraviolet light for mold prevention. Also thank you for being so careful with my recently finished floors. CH&C is a great team from office to field, always friendly & knowledgeable, never over-​selling…

Just wanted to give a shout out to Dennis for a job well done on my recent A/​C service. As to be expected from CH&C…always friendly & knowledgeable plus just great guys!!! See you in 6 months!

I have used these guys several times. Let’s start with the customer service from Lisa. She is sweet adorable and always pleasant even when we have to buy a new unit, which makes the pain less! The technicians are always friendly, cordial and polite and will explain things in detail so that we understand the «why and how» and not just be told what we have to do. Today we had Gordon fix something on an old unit and he took the time to show us and explain when and why we will need to replace this unit and he gave suggestions to help lower costs etc. I can’t say enough wonderful things about this company.

Gordon came out to look at my current system and give me a quote for replacement. He was on time (actually early!) and in the maelstrom of home repair, a welcome oasis of professionalism and knowledge. He was not merely interested in «the sale», he wanted to be sure that our concerns were addressed and asked very insightful questions, giving us choices to address them. If he is typical of the representatives of this company, then they have a long and successful future ahead of them. He was outstanding and I feel that trusting his input and suggestions is a very safe and smart decision.

Outstanding Company!!! I self-​manage a couple of income properties in Fort Myers, FL, while residing in Buffalo, N.Y. The distance CAN make it very difficult sometimes, but Lisa and Matt at Certified Heating & Cooling, Inc., made fixing my air conditioning problem a breeze. Everything was handled extremely professionally and affordably. There were no «extra problems,» excuses, BS, or $$$ up-​sells here… just fast, courteous, neat & professionally performed services, at a very reasonable price. They even made suggestions as to how they could structure my repairs to be less expensive. What more could you ask for? Lisa and Matt could not have been anymore helpful or kinder. If you have a Heating or Air conditioning problem, call Certified Heating & Cooling. You’ll be glad you did!

I had been a maintenance customer for many years. Two years ago I replaced my ac through this company. They have always provided excellent service. i highly recommend. We always request Cory. He is excellent!!!

Needed my unit serviced, am an absentee landlord and was told my a/​c unit was clogged, Called a few places, but this the first and only place that gave me an exact quote and was reasonable. They were prompt, efficient and no «extras», which is great, the office staff was helpful. pleasant as well as the tech. Would not only recommend them, but most definitely us them in the future

Great to do business with. I recommend them to anyone with an AC or heating unit! Honest, Easy, On time, Professional, and Fair.

I have been dealing with this company for 2 years now and find them to be excellent. From the staff that answers the phones and schedules the appointments, to the service technicians. I have purchased central a/​c units from them and find their prices to be very competitive.
Cory has been my technician for service and find him to be extremely knowledgeable, friendly and always on time. I would 100% recommend this company to anyone.