I wish there was a zero-star option because I have experienced THEWORST customer service of my life here. I understand restaurants have bad days and good days. I live close, so I’ve stopped by often hoping to have a better service, but no luck. Every day is a bad day here. Where to begin? Maybe I could start with the fact that I’ve sat in the drive through for 10+ minutes for a single meal, AFTERPAYING. When I’ve dined in, I’ve stood in line for at least 5 minutes before being helped(when there’s no one in front of me, mind you!) — you have to stand there and wave your arms like a lunatic to catch the attention of the workers. I can think of three occasions of this happening, once I actually walked out without ever being noticed. Fast food? Please. Finally, today was the last straw. I checked the official Wendy’s website to see if they served breakfast– it said they do. I dropped by around 8:00am(the door said open at 6:30!). I stood at the front counter and watched THREE workers in clear view for(I timed it) 6 minutes before someone approached me. A little puzzled I asked, «You’re open at 6:30am, correct?» And the man(who appeared to be the manager) replied flatly, «Yes, but we only serve drinks until 10am. We don’t do breakfast, we haven’t in years». Do yourself a favor if you’re craving a burger and a frosty and visit the Dixie highway Wendy’s 5 minutes away. This place is a joke.
Christian L.
Classificação do local: 3 Aarhus, Denmark
Ohh, Wendy you old red headed burger pusher, you always do seduce me with you high quality burgers and thick frosty shakes! Which is what I would say to Wendy if I ever meet her. But so far I have only met the slightly overweight black girl(with crazy nail polish and a big weave) at the register, taking my order at Wendy’s in Taylor mill. I really pride myself of staying clear of all chain restaurants, except for the good ones, and Wendy’s happen to be one of the good ones. Although it might be fast food and bad for you, it does taste good and have a much fresher feel than burger king and McD can come up with(don’t even get me started on white castle). I usually get the W, which is an awesome cheeseburger, with 2 patties, lettuce, tomato, pickles and onion. Have also tried the chicken avocado burger which was also very good. If I am in the mood I will get a small chocolate shake(no whip cream). Which they make to order with soft serve ice-cream and liquid chocolate… Somehow they succeed in making a «fast-food» burger that has the feel of a homemade one. Here is my take on fast food burgers, just get the burger or a small drink/shake! No need to get the super sized menu, no one should be able to eat and drink that much! Sorry for the moral lesson Cincinnati, but just because you can get twice the soda and fries for 99 cents does not mean you have to do??? Props needs to be given to whom ever deserves them, and Wendy’s is A-OK in my book…
Donielle W.
Classificação do local: 3 Covington, KY
This is just like any other Wendy’s, but maybe the service is faster… which is always a good thing. i really like their chicken sandwiches. They definitely have the best quality of chicken on their dollar menu, compared to other fast food restaurants. I really like the Home style Chicken Go Wraps. I strongly recommend those. I also like their chocolate frosty’s. It being a fast food restaurant, I’m only giving them 3 stars, however they did used to have a sandwich that would have bumped them up to a four. It was some kind of a deluxe chicken sandwich. It was their dollar chicken sandwich with tomato, cheese, and bacon. It was really good and when it was on their menu it was also really cheap. I think it was like 1.49 or something like that. I guess with it having bacon on it they couldn’t afford to keep up with it so it’s no longer on their menu. I will say it was good enough to where I have ordered the regular chicken sandwich and just paid to add the other ingredients. That however makes it really expensive so I don’t do that very often. if they ever come out with that again, I strongly recommend it to anyone!