Don’t try to cancel their services. Hoops to jump through and they don’t respond to your voice mails/emails. You have to come in to cancel, you have to speak with your trainer if you want to cancel that, and they don’t cancel. I was billed last month after my contract ran out and I came in to cancel. They assured me I would get a credit after my second time in to talk to them(they wouldn’t respond otherwise!). I’m currently disputing the charges on my credit card, we’ll see what holds in store for the next billing cycle…
Katrina H.
Classificação do local: 3 Downtown, Cincinnati, OH
Alright so I take some classes here and they’re great. Step, spin, Barre, etc. I’ve never been to the upstairs gym. However, I brought a guest for the first time to a class and the babysitting staff let my friend’s daughter pee her pants. My friend was kinda pissed and I was so embarrassed because it has her first experience with BB. So, that’s made me kinda upset. The gym is always clean, but the machine when you scan your membership card«Enjoy your workout!» Is really annoying.
Jonny T.
Classificação do local: 5 Avondale, Cincinnati, OH
Always clean, great staff! Have never seen car break ins(seriously guy?)I go about 5 times a week usually evening too. LA fitness is where I used to go and BB is so much better than their facility. I recommend this place based off price, location and the awesome customer service that put them above the competitors! Keep up the great work guys and can’t wait for the new machines!
Charles F.
Classificação do local: 3 Fort Mitchell, KY
I belonged to this gym about 3 years ago. I ended up Leaving after my one year contract was up. My main concern was was security. On 3 separate occasion’s i came out of the gym to go home & the police would be in the parking lot investigating a car break in that had occurred, not good. The gym was always very crowded and very very clicky if you know what i mean so after a year I left. I just didn’t feel comfortable there. I still give it 3 stars though for its equipment and free weights.
Andrew B.
Classificação do local: 3 Fort Mitchell, KY
Part of the Silver lake family. Plan on using this facility if you run on treadmills. Clean, well light. In combination with Silverlake this is a really good deal.
Catie Z.
Classificação do local: 4 Fort Mitchell, KY
I’ve belonged to a number of gyms around the Cincinnati area and this has been my favorite. I like classes and the schedule here is really good. The instructors are top notch. They also have an excellent selection of fitness equipment — especially for strength training. This is definitely a «grown ups» gym. There is no pool and no «kiddie» activities for the most part which I why I like it. They do have childcare for the parents but there are no little ones underfoot in the locker rooms, etc. It’s not a «muscle head» gym but I find the other members to be serious about fitness. We don’t go to just to socialize — we expect a pretty significant workout in the process. There are other gyms for people who just want to «hang out». BB is for people who are more serious and committed but also want to enjoy the activity.