Prompt Med Urgent Care

I have visited the office twice due to emergencies with my son.
I was hesitant the first time but I didn’t want to delay in a E. R of a hospital & also my previous experiences with 2 other centers in the area, haven’t been positive.
Here, paper work was done fast ! & wait time in both visits was 5 min.
Dr. D. Fong, is not only an excellent doctor but he is very caring too. His diagnosis was quick & the explanations thorough. His personality & knowledge made me confident about treatment etc.
It’s not about follow up calls only, it’s about the real caring attitude that all the personnel displays & their professionalism. Congratulations !

Love the place and nice staff just what fort lee needs. Take most insurance
Pros:
Extremely Fast Service
Clean
No wait times
They take time to explain what they are going todo
Print off directions
Prescription sent to drug store so it’s waiting for you
Good for everything except major problems (they can fix broken bones, feeling sick, flu, food poisoning)
Kids play area
Con
Floor tiles look dirty even though they are clean.
Would defiantly use them again no wait times.
Although I pray I won’t be back

Urgently needed a doctor for an ear infection. Just walked in, right before New Years. Doctor Szabo [woman] is warm and very attending. She really cares and listens! Staff equally warm and caring. I was only 2^nd in line, and it was quick! A nurse took care to write down all my symptoms and noted my medications, conditions, family history, etc. The doctor sent my scripts electronically to my pharmacy. Had no idea such a wonderful place existed right near where I live. Very clean, quiet and parking lot right around the corner, no need to feed the meter. For emergencies, I’ll be sure to come back to them again.

Dr. Fong has treated my husband and two young boys for a number of urgent medical issues, including a sustained concussion, sprained ankle, eye infection, stitch removal (our family is injury prone), and even annual flu shots. Dr. Fong is an extremely experienced, knowledgeable, attentive, caring doctor and his bedside manner is top notch. His staff call and follow-​up the next day on each of my ailing family member to ensure that they are recovering as expected. He is an outstanding physician whom I completely trust knowing that my family’s medical needs receive the very best attention and care that they require.
Besides the excellent care, you cannot beat the location, which is conveniently located front and center nearby the GW bridge in Fort Lee. The office is nice, bright, and well maintained and the support staff is a pleasure to deal with as well!
I typically do not write reviews on Unilocal– in fact this is my very first, but I felt compelled to share our family’s extremely positive experiences. I would highly recommend Prompt Med Urgent Care for any urgent care needs.
Keep up the great work!

I got off of the bus from NYC & walked into Prompt Med Urgent Care last night after work. This place gets the highest scores on every level. A+++ Cleanliness, aesthetics, and two girls at the front desk were warm and friendly. One of them being the physician’s assistant (Marta) assisted with my start-​up questions and was very sweet. I did not have to wait to be seen and the paperwork was minimal. The knowledgeable, empathetic and very thorough Dr. Fong was so wonderful. He diagnosed me with strep throat and prescribed amoxicillin. He meticulously explained how the meds should be taken and why. He is very kind & sincere with a great bed-​side manner. He was patient to my many questions. As I am writing my review, I receive a «follow-​up» call to check in on me! Not even my Primary Care Physician does that. Wow, I would highly recommend this office, Thank you Dr. Fong!
P.S: If Dr. Fong ever became a Primary Care Physician, I would sign up to be his regular patient! :D

I injured my right foot and it hurt like crazy. There are urgent cares close by but I wasn’t happy with the reviews so I went here instead. Like others mentioned, the staff was great and the dr I had was very personable and down to earth (female dr).
I would definitely go back there but hopefully not too soon. I rolled my foot on an uneven walkway and ended up with a fracture which requires a cast. :(
Their staff was very nice and two of them pushed me outside in a wheelchair so I could get to my ride easily.

Went there on a weeknight around 7 p.m. with a bad bronchial issue. The place was empty, so I figured my wait would be non-​existent. Signed in and filled out basic paperwork (no questions pertaining to my condition, current meds, allergies, etc.) which I thought strange. Sat for about 30 minutes, and was taken in. I realized after that 2 people were already being treated when I came out. Received a sincere apology from the nurse for the wait. We sat down and she asked me about my condition, meds, allergies. Which was fine as it allowed her to ask pertinent questions that simply putting information on a sheet might not lead to.
Saw Dr. Edith Szabo who again apologized for the wait. She was very thorough & answered all the questions I had. She determined I had bronchitis, but not the flu and sent my scripts out electronically to be filled.
I left that evening got my scripts, and went home. To my pleasant surprise I received a follow up call the next day asking me about my condition, and also an invitation to call back if I had any further questions or issues.
Would highly recommend them.

Based on reviews here went in today for what I thought was an infection. No waiting and a very pleasant receptionist. Dr Fong has a great professional manner. Felt like he really listened and paid attention to my issues, and ended up diagnosing a more serious problem than I had anticipated after a thorough screening and relevant test. He gave me a course of treatment, made sure I know what signs to look for and when I might need to go to the hospital. He was all I would look for in a doctor. Highly recommend for any urgent medical needs.

I came to this UC on a whim, I was skeptical about all the good reviews but I’m so glad I came. Dr. Szabo & her staff were amazing, Marta the MA & Michelle the receptionist were beyond caring! Dr. Szabo was extremely thorough & addressed all of my concerns fully. Will definitely be back for «urgent» matters & will recommend to my family and friends.

I came in for an embarrassing/​painful issue and they put me at ease. I really appreciate how quick the process was and kindness of the staff. They were truly empathetic and super professional. Come here for all your needs!

I love this clinic! Almost no wait time. Dr. Fong is super caring and takes his time to listen to my concerns and advises me. He also follows up with me to see if I am well afterwards from treatment. He has treated me for several things. His staff is very friendly. The clinic is very clean. Overall a great experience. Would highly recommend!!!

This urgent care was only ok.
Pros — easy to be seen (almost no line when I went).
Cons — there are only 2 doctors, and they are/​were both Emergency Room doctors. I think it would be more useful to have a general practitioner or an internist to treat the variety of ailments that most people go to Urgent Care for. If I needed the expertise of an Emergency Room physician, I would go to the ER.

Came here during a business trip from my home in California, super-​fast, super-​friendly, highly competent doctor. Was seen almost immediately and was given ample time for the exam/​diagnosis. Accepted my insurance (Blue Shield, in-​network) with minimal paperwork. Highly recommended.

I showed up without an appointment and I appreciated the prompt service. The facility is so clean and brightly lit, it didn’t feel like a doctor’s office! Dr. Fong was so wonderful and knowledgeable with my diagnosis. I’m glad I decided to go to this facility over any other one. Highly recommended for those who are in need. Keep this office in mind.

I had a foot contusion on my pinky toe and got a xray and treated here. The office is very clean and nice. All the staffs and the doctor were very caring and helpful. It was impressive! I highly recommend this place for those who need urgent medical help.

I strongly recommend this clinic and Dr. Fong for urgent care. Dr. Fong is attentive, professional, knowledgeable. Staffs are friendly and they do good follow up. Charges are fair and you are guaranteed to be taken care by Dr. Fong, not a mid level medical assistant.
I had a deep cut on my right hand below my index finger by a piece of glass. Couldn’t stop the bleeding and I went to Prompt Med Urgent Care for stitches. The wait time was minimum and it was way faster than going to ER which in my case, it probably would take 3 – 4 hours before a doc in ER to attend me.
The receptionist was friendly and she helped me fill out the form and insurance info because I couldn’t write with my right hand. A medical assistant immediately attended me to measure blood pressure and get my medical background.
Then Dr. Fong came and evaluated my conditions. He explained to me the steps and my options for the stitches. I told him I had a high deductible plan with my health insurance. He recommended the needed services and never pushed on unnecessary ones. Got five stitches and went home with detailed instructions on wound care.
Next day, a staff called to check on my condition. I told him there was still little blood seeping from the cut when I moved my finger. 30 minutes later, a more senior medical staff called and assessed my conditions again. Then she provided me recommendations and what to observe in the next 24 hours.
10 days later, I went back to remove my stitches. The entire process was less than 1 hour. Dr. Fong was caring and again gave detailed instructions on wound caring. I am very satisfied with the services I received.

I decided to come here the day of a HUGE snow storm.
ALL my doctors were closed due to the storm and this place remained open. I was not really happy that I would have to a fee of $ 75 (Insurance Copay for urgent care) as opposed to my normal $ 15 office visit copay. However, I was so happy I did. As soon as I filled out all the paperwork, in less than 5 minutes, the nurse called me in to check my temp and such.
Super nice, then met with Dr. Fong who is everything you want in a doctor. Explains everything, asks important and necessary questions, takes his time, as seems like he really cares about your well being.
Waittime: 5 minutes (now im not sure if the fact that it was in the middle of a storm help or hurts but I was not the only patient there)
Cleanliness: Super clean and waiting area is inviting and comfortable with a play area for kids
Staff: Extremely pleasnt
Doctor: THE BEST

Excellent physician, well-​equipped facility and extremely caring team. Brought my senior mother here and she felt more comfortable with Dr. Fong than with her own physician of 35+ years.
He was very thorough in his diagnosis and treatment, and spent more time assisting my mom than you might expect from a highly paid «concierge doctor.» Thank you Dr. Fong and staff. I really want to keep you a secret but you earned and deserve all of the recognition.

I caught a pretty bad fever while visiting my grandparents in Fort Lee. After some convincing from my grandmother, I went to Prompt Med Urgent Care, as she said that it is highly recommended in the neighborhood.
Just like everyone else has said, the staff is extremely friendly, and the facilities are clean and simple. Dr. Fong was absolutely fantastic — he gave a thorough examination and explicitly explained his diagnosis, answering all of my questions along the way.
I didn’t check Unilocal before going, but I am not at all surprised to see that this place has a perfect rating. Would highly recommend to anyone in the area.

I was really prepared to not like this place. I saw all the 5 star reviews and I thought «that can’t be right» and «NO doctor is that good». I thought maybe the ratings were a scam because this place has not been open that long and every review was five starts. I have had a horrible experience with an urgent care center in Cliffside Park and I suspected this one would be too. I expect them to push me for expensive things just so they can collect the insurance money, which is what I have typically found urgent care centers do.
The facility is very nice, bright, and clean and the staff is courteous. The paperwork was minimal, but the assistant took a very thorough history when I got to the back. I was a bit concerned about the minimal paperwork, but reassured after they actually went over my medical history. This is much better than a medical factory where they take all your information, but you never really know if anyone has looked it over.
My regular doctor is also sick, so I had no option but to find an urgent care center. Here is the scoop on Prompt Med Urgent Care:
1) It is conveniently located near the GW Bridge.
2) The doctor is very articulate and knowledgeable. He took a lot of time examining me and inquiring about my symptoms. I didn’t feel like he was just rushing me out.
3) The doctor thoroughly explained my condition (bronchitis) and went through the treatment plan. He explained why the antibiotic previously prescribed by my PCP is not the best one for bronchitis. He answered all of my questions.
4) The office called to follow up a day later to see how I am doing. I almost feel like I am getting the same level care as my dog. That’s actually a good thing. I love my vet, but my experience with human doctors has never included any proactive followup from the office.
The only downside is that the doctor is a specialist, so you will be paying a specialist copay.
Despite my best efforts to not like this place, I really did. I would not hesitate to come back here and will enthusiastically recommend them to my friends and family.