Sunshine Rent-A-Car

Nice, friendly, efficient staff at check-​in. Car was fine. Checkout was fine as well. Sunshine later told me I went on toll roads twice (I had intentionally avoided them) for a total charge of $ 1.36 and charged me a $ 25 penalty on top. Not cool.

Rental went smoothly. Followed the instructions and called when I arrived at the airport. 5 min wait at bus stop. Provided my car insurance information. No additional fees forced upon me. Staff was professional. Car in good condition. Not latest model but sufficient.
Only con would be the car had Ants which we took care of with a can of Raid! Would use Sunshine again.

#54
I recently visited south Florida and needed a rental. A friend told me about Sunshine Rent A Car and said it was the cheapest place you could access through the Ft Lauderdale airport. Okay, I am all about saving money on stuff I do not want so that I can spend it elsewhere on stud I do want.
When I arrived at the Ft Lauderdale airport I grabbed my baggage and then called Sunshine. They told me where to go to wait for a shuttle and promised to be there shortly to pick me and my companions up to bring us to the office so we could retrieve our rental.
Yes, it was hot in Florida, nothing like a chilly NorCal day in March, but I was prepared in my tiny sundress and big sunglasses to wait in the sun for Sunshine Rent A Car. We waited about 8 minutes and our shuttle arrived. The driver took us to the rental shop where we chose our car, apparently we needed a little more room than I had originally reserved for… but that was A-​okay. The staff helped us into a larger car and had everything we needed to navigate our south Florida vaca.
When we arrived at the office the staff was friendly and welcoming. The office was well air-​conditioned (which is something northern Californians are not accustomed to), the chairs were comfortable and the wait was almost non-​existent.
The service was exceptional, and the selection of cars was seriously awesome for such a small place. The prices truly were better than all the other rental places in and around the airport. They even helped us with our return since we were departing super early the following week. We were able to drive to the airport and leave the car in the parking lot there. Nice.
Stephani Smiles for Sunshine Rent A Car :)

Absolutely HORRIBLE! Agree with John F. Don’t always go for the cheapest. Only reason I did was because I was visiting a friend and I knew I wouldn’t be driving the rental as much as I normally would. The car had squeaky breaks which worried me! They didn’t seem to care when I called to tell them or when I dropped the car back off. I did not realize how far the pick-​up was from the airport or how long the shuttle would take. Spend the extra money and go with a reputable company.

I don’t normally review car rental agencies, but my experience was so bad I had to post.
First off I booked a prepaid rental using the website
with an agency called NU Car Rentals. When I recieved my confirmation, I was told that this NU Car Rental was being serviced by a company called America’s Best Car Rental. However, the contract paperwork that you are asked to sign says Sunshine Rent a Car. They are operating under three different names, Sunshine, NU Car Rentals, and America’s Best; which is a bit shadey.
When I arrived I was told that there would be additional fees on the rental due to an increase in airport taxes. I agrued that it was a prepaid rental and that I wanted to see some documentation on why I was being charged these fees. They could not provide them and unforunately I was stuck as they would not refund my prepaid rental.
It took them 40 minutes to clean up the minivan I rented. When we did the walk through on the car, I noticed the tire pressure warning light was on. I told them that I did not feel safe driving my two small children around in a car with a warning light on. They argued that in florida the tire pressure changes all the time and that after a bit of air it would be fine. I insisted that they provide me with a car that had no warning lights or refund my money. They said they would not give me a refund as NU CAR rentals was paid and that I would have to get the refund from them. I tried calling and leaving messages for NU CAR rentals and no one answers the phone or calls you back. The only thing you can do is leave a voice mail. Eventually they provided another minivan (which took them another 30 minutes to clean). This minivan had tape all over the keys. I questioned them and told them that the tape thing was not making me comfortable but I didn’t have a choice.
A few days later, the keys stopped working and I was stuck outside of the car, in the heat, outside of flamingo gardens, with a 4 month old and 2 year old. I called the number for the agency on the key ring that they provide… and the number is disconnected and doesn’t work. I had to go through my email to find a number to reach the agency. When I informed them of the situation, they first thing they asked was if I had AAA. As if I should be paying to cover issues with their car. They eventually agreed to send someone out, as I couldn’t move the kids when the car seats where in the locked vehicle. Thankfully I was able to get the car opened and the kids back home.
It took 4 hours for the rental company to show up with another minivan. They had told me they were brining me a new one that I should work perfectly. When they showed up, they came with the same minivan that had the tire pressure issues. It even still had the tire pressure light on. The rep still refused to give me a refund. He pretty much gave me a choice between the tire pressure light car or the car the keys wont work properly. Ended up going with the tire pressure car, after much frustration and anguish. I contacted American Express as soon as they left to see if they could assist.
I hope this review helps anyone else travelling by themselves with small children avoid this stress.

Absolutely do not rent from Sunshine rentals. Shady service with undisclosed terms and conditions. Not located at ft lauderdale airport, offsite location with a paper tag displaying the name NU. I went there and spoke with Omar who apparently owns the place in Ft Lauderdale. He informs me full coverage insurance needed to rent but when I presented him with full coverage was denied service and still charged full amount!
Places like this should be closed down.
Trust me when I say the trusted alternatives are the better option, even if they are a couple dollars more.
NU car rentals aka Sunshine Rentals is a sham.

Flying over a holiday guarantees car rental outlets at the airport jack up their prices so I thought I would try an alternative. Sunshine was a great alternative if you don’t have to be somewhere soon after landing. The wait at the terminal for the pickup van was over ten minutes (no seats or shade) while vans for other companies had already come through twice. The car itself was great and the drive back to the airport was immediate but that might be because the van happened to be at the rental site. If you like to push your deadlines to the edge this service isn’t for you. Rent at the airport instead.

Nick k. Was exactly right with his review. It is a little confusing but well worth it. We were in and out in 10 minutes and on our way in a squeaky clean 2015 Nissan Sentra. Return was just as easy and they shuttled us back to airport immediately after. No complaints and will use and recommend them. It also helps to bring a copy of your insurance papers, it will save you some time.

The worst
You get what you pay for. Don’t always go for the cheapest on Expedia
Will never again
Gave 1 star because of the shuttle driver driving the 20 minutes away from the airport

Dont deliver what that they advertise. I tried to rent an suv, i reserve with NU a Durango, knowing durangos has a third row. Scam, they tried to give me an small suv for high price, their rental system its so outdated, take forever to work with you. Becareful, consider a bigger companies that delivers what they offered

Complete, total, and absolute scam artists. They would not allow me to refuse additional insurance *after* I had already prepaid for the rental. The vehicle inspection took place in the dark. The vehicle I was given had multiple driver indicator lights lit on the dashboard. They’re a bunch of criminals.
Feel free to message me if you want more information. This place was *so bad* that I ended up not only filing a disputed claim with my credit card company, I also filed a report with the local Better Business Bureau. I’m stopping my crusade against them shy of actually litigating against them, but believe me: I’d like to. Should I hear of any class-​action lawsuits against this company, I’ll join them gladly.
AVOID AT ALL COSTS!!! DO NOT BE PULLED IN BY A LOWER PRICE!!! There are many, many, many alternatives that are available to you, including walking or taking a cab. Under no circumstances should you give them any credit card information or money of any kind.

The service and professionalism at this establishment is deplorable. We had to hassle with the customer service representative for 40 minutes to have our reservation honored. They insisted that our reservation should be 2 to 3 times as expensive as our quoted reservation price and refused to honor it despite the fact that we had our reservation confirmation. This was a very disappointing experience to something that should have been fast and easy.

Dirt cheap rentals, friendly service and no hassle paperwork. I’ve rented from Sunshine twice and both times were lovely.
The office and car lot are located a short drive from the airport. When you land, make sure to call them and ask for the shuttle. It’s pretty painless.
One complaint, and this might be overly critical, but the branding is confusing. The office sign was for America’s Best, the shuttle van was stickered with Nu, and the emails were sent from Sunshine. This can be problematic when you fly into an airport with 100 different rental car companies.

Scammers. Won’t use them again. I booked under nu car rental. They are signed for sunshine car rental nu car rental and Americas best car rental.

Great. No hassle. No convincing me to buy gps, insurance, or other add ons. I came in late at night around 1045pm right near closing and met Louis CK’s doppelgänger. I had a 300 dollar hold on my credit card that was documented in the paperwork, but once I turned in the car, I was charged only the amount I was quoted via
for 199 for 4 days. This was the cheapest quote I received from all the car companies in ft. Lauderdale via third party sites. The car was fine for an economy car, nissan versa 4 door. I guess that was a free upgrade. The office was a little old and small, but everything went smoothly. I will consider using again if the price is good.
Oh yeah for those complaining about it being closed. I read their hours online and called to make sure they would wait for me if I was later than there 11pm closing. If you want 24 hour service and a place opened 24 hours, you should go to a 24 hour car rental company, like the big chains. When I book things I do my research. This place closes at 11pm, unless you could let them know you are running late and they may have someone stay there, but I had no late night arrivals and no experience with this.

These guys are great. Not only were they the least expensive option, they were the best-​rated option on Unilocal.Fast, efficient, friendly. Way faster than any car rental I have done in the past year (and we travel a lot for business). The owner is there much of the time and he’s an efficient, straight-​talking fellow. Refreshing, believe me. Van service was also very fast. The place is about 5 minutes from the airport.

Wow. I booked for 11pm. My flight was delayed on the tarmac do I didn’t arrive until 1130pm. I called to have them pick me up as they say to do. A machine picked up —
«Thank you for calling. All of our attendants are busy. Please wait on the line.» I did that for 10 minutes and no one picked up. This company essentially left me stranded at the airport. They don’t even have the decency to leave a message saying they closed. They just let there customers sit there waiting endlessly, listening to a message on repeat. Really messed up, even for a discount company.

I’m so glad I chose to go with Sunshine after comparing all my rental car options. Coming with years of experience in the customer service industry, I can tell you that the the staff here really do care about you, and are out to give you the best rental experience you can have.
The shuttle driver (I believe his name was Todd or Tim?) was absolutely fantastic. If the manager is reading this, please take the time to commend his efforts and commitment to the job. Courteous is only the beginning of a long list of words that can be used to describe him. I’ll let your imagination fill the rest of those words in.
Once I got to the off terminal rental center, I realized I forgot to bring a copy of my insurance card after the numerous Unilocal reviews I read me to bring one. But no problem! The awesome guy behind the counter just needed my policy number and bam, done, out.
Needless to say, I handsomely tipped both gentlemen I encountered.
The car itself was also in great condition for having 18, XXX miles after being driven by probably hundreds of different drivers. And it being a recent model Toyota, came standard with bluetooth connection which effortless to hook up with my phone.
I can’t wait to come back to Ft Lauderdale/​Miami area for vacation again. But when I do, Sunshine will be my first car rental choice

Things to know about Sunshine Rent A Car
–They are not located at the airport. They are an off-​airport car rental service. The way Ft. Lauderdale airport is set up you can’t just walk out the doors of baggage claim to get into the free van that will transport you to the off rental car site. Every pedestrian at this airport HAS to walk through the rental car tunnel into the rental car area and go up one flight of stairs to go outside to catch the van. So after you get off your plane or get your suitcase you need to head straight for the rental car area, go up one level and go outside to the area where off-​airport vehicles pick flyers up. It helps to call Sunshine in advance just to let them know you made it.
–Even though it is off airport the rental car place is not that far from the airport. It only takes a few minutes to get there.
–If you return your car and are in a hurry just know that you may have to wait on the rental van if it is busy picking people up from the airport. They only have one pick-​up van.
–The prices are awesome! Sunshine will probably be the cheapest in town
–A large percentage of their rental vehicles are Toyota which is nice (I’m a Toyota owner so I like that sort of thing)
–You have to print off a copy of your current car insurance and give to them before you are allowed to rent. This is a requirement of Sunshine to prove you have current insurance otherwise you have to purchase their rental insurance.
–No cash. Credit or debit cards allowed. If you do a debit card they will reserve a $ 500 deposit on your bank account until after the car is returned.
–It is really easy to get in and out of the rental place once in your car or when you go to return. Lots of affordable gas stations on the way in and out.
–The staff here was more than helpful to me. They were very polite and did everything they could to make sure things ran smoothy for my visit.
–They offer toll pass options (a must in South Florida by the way!) so you should def get that especially if heading into beach cities like Key West or Miami Beach.

No name rental car company? No problem! Because there was also no lines, no hassle, nice cars and nice people at the counter. In, out, easy. Competitive prices, too.
The free shuttle takes you to another free shuttle to or from the airport. If you can deal with the extra five minutes of travel time, it’s well worth it.
Be advised: there is no gas station near the rental car place, so fill up before you get to the area!