Saveology

It’s funny all the money the’re taking they spent it on a fish tank. When I saw that show with them, something told me it was a scam. They look shady.

You’re doing the right thing by reading this. STAY AWAY!
I should’ve stopped by here sooner but I didn’t have any problems with Saveology until earlier this year. It seems like they just stopped giving a damn.
I had previously ordered various products from them and most arrived without issue.
I recently signed up for the elite membership and redeemed many
certificates and songs without any problems. One major complaint with this membership is that they don’t tell you that you lose the $ 20 credit it if it’s not used unlike Groupon or LivingSocial. I blamed myself for not paying attention.
But then products were not getting delivered and customer service waned and became nonexistent (understandably due to high volume of complaints by others here). I sent several emails that were not responded to and there’s no number by which to contact them.
I did receive credit back from them that they never bothered to tell me about — but where do I spend that credit on, if it’s even worth using on overpriced products, and if I did, will I even get it? Fortunately, they don’t even give you a choice because the website now just links you back to the elite benefits page and you just end up clicking in circles until you come to the realization that you’ve been a fool wasting your time with them. So that’s what hell must be like…
Now I have no choice but to spend some quality time with my credit card company rep. Oh how I miss thee.

Signed up for a trial of Saveology’s dining program because it was required to complete a survey. Frankly, I can get THE SAME or BETTER deals through various websites & it wouldn’t cost me $ 60 a year to access those «savings» (especially when it comes to attractions like Six Flags & movie tickets). So, I e-​mailed customer service using their online form & explained that I was trying to cancel my membership before my trial was over but was unable to figure out how to do so — I couldn’t find any mention of «cancellation» ANYWHERE on the website. Immediately after sending my letter to Cust. Service I received an auto response e-​mail that EVERY company sends now-​a-​days. I glanced at the e-​mail, saw the usual «please allow blah-​blah time to receive a response…» & deleted it. I went back to my life, expecting a response within 2 – 3 days, & honestly, didn’t really think about it… until I saw a charge for $ 59.99 come up on my debit card on ⁷⁄₉.
I called the number listed on my bank statement & spoke to someone AWFUL — I forgot her name. I explained that I tried to cancel my membership before the 7-​day trial was up but was unable to figure out how so I e-​mailed Customer Service. She said they got the e-​mail & they responded to me & I said all I received was an auto-​response. She claims that in the 2^nd paragraph of the auto-​response it says that in order to cancel I needed to call Saveology directly & that since I didn’t call within the 7 days she couldn’t refund me. I told her that I never saw that part of the e-​mail because if I had I OBVIOUSLY would have called to cancel instead of waiting for an e-​mail response that I was apparently never going to get. I asked if there was a manager I could speak to about this & she said, «Yes, but he will tell you the same thing I just told you.» I told her I’d like to speak with him anyway seeing as if anyone would have the authority to give me a refund it would be him & if a refund really, truly wasn’t possible I’d like to hear it directly from management. She then asked «Why do you want to cancel?» & proceeded to give me a rundown of «all the great benefits». I held firm & said that I don’t want it & again asked if I could speak to her supervisor. AGAIN, she told me that he will tell me the same thing, «no refund», but then said «…but, what I can do is cancel your membership.» I asked if canceling my membership would also give me a refund & she said no. HUH??? I said, «Why would I cancel my membership if I’m still getting charged for it? Why would I allow you to charge me for something that I won’t ever be able to use, even if I wanted (which I don’t)? Does that make sense to you? Would you want that to happen to you?» She said «No, it doesn’t make sense.» — (ya, no kidding stupid) — «let me talk with my supervisor». HALLELUJAH, finally MANAGEMENT!
25 min. on hold later (no lie, I have a timer on my phone)…
The SAME CSR comes back on the line, NOT a supervisor. CSR claims supervisor said no refund, she wouldn’t put supervisor on the phone, & then I got angry; like, HULK angry! I told her that what was happening was bad business/​cust. serv. & to tell her supervisor that I was «going to file a complaint w/​the BBB & THEN see if he wants to give me a refund». Sure enough, after another 10 min. wait on hold she comes back on the line & says a refund will be granted, she’s gonna cancel my membership, & her supervisor was gonna process the refund. She said I’d get an e-​mail confirmation shortly & she gave me a case #.
5 days later…
No e-​mail confirmation was received & no refund was processed so I called again. I gave Nicolette (a diff CSR) my case #, asked why my refund hadn’t been processed & told her that I never received the confirmation e-​mail. Nicolette informed me that my case notes stated «The request for a refund has been escalated to a supervisor but that doesn’t mean a refund was guaranteed». I told her of my previous experience w/​cust. serv & then she put me on hold (here we go again, ugh). She comes back on the line, tells me the refund is going to be processed right now & that I should be receiving a confirmation e-​mail momentarily. She’s giving me a new case number when I stopped her & said, «You’re paid by the hour right? („Yes.“) Good, because you’re gonna stay on the phone with me until I get that confirmation e-​mail.» She wasn’t happy about that saying, «But I don’t know how long that will take.» Ya, well, neither do I & now we’re in this together… deal with it. I got the e-​mail within 1 minute, jotted down my new case # & then she even gave me a refund confirmation #. So, yes I’m finally getting my refund but OMG, the SAT’s weren’t even this difficult! Avoid this company AT ALL COSTS! Poor customer service, bad business practices, & I’m convinced their supervisors don’t really exist… if they did then either they’re frightened of speaking with customers, lazy, or just don’t care.
As Taylor Swift says, «Never, ever, ever… like…ever» again!

While calling AT&T, I was redirected to this company and because I love Groupon and Living Social, I thought I’d try the 7-​day trial. I tried canceling that same night because I never received a confirmation e-​mail or any information about the program I had just signed up for, and yet SECONDS after signing up my card had been charged $ 59.99. Three days later and several hours of my life wasted on the phone with multiple customer reps, I finally called my bank and they immediately refunded the money and canceled my card. They are familiar with Saveology and process claims to them all the time apparently.
A big issue was the fact that I never got a confirmation e-​mail because they supposedly spelled my e-​mail wrong, and yet every time I called trying to get my money back and REAFFIRM that I wanted to cancel the subscription, they went back to telling me they had processed the e-​mail wrong and I’d receive an e-​mail shortly with my confirmation number… Never received an e-​mail. Literally had this dumb e-​mail conversation with every single rep I spoke to and became so enraged I literally began cussing the rep out (I feel terrible about it… but seriously!!! How many excuses can a company make?!?)
I TRULY believe this company practices poor business and will do anything to charge your card and make excuses as to why your subscription has not been canceled, even after you try canceling it. After telling me my «hold» on my card had been lifted once I canceled the subscription (on Sunday, DAY 1 of signing up and canceling), I did not see the money back in my account so I kept calling and calling… Finally a customer rep told me (3 days later!) that they had «tried» lifting the hold, but it was rejected by my bank. BY MY BANK?!? My bank, Chase, said it’s not even possible to reject an attempt to lift a hold. They were LYING and clearly had no intention of lifting the hold. I am going to file a complaint with the BBB and warn as many journalists, bloggers, and media types that i can about this company. It is absolutely outrageous that a company like this is still in business.

UNPROFESSIONAL! The worst discount service I have ever used. I got SCAMMED signing up for Saveology. The representative who got me signed up literally threatened to use my credit card information even if I deny to set up an account with Saveology. How professional is that! They charged me against my will!
I recommend people stay away from this type of service with unethical employees!

Did 2 day free trial. Cancelled within that period. Sent them an e-​mail and also called (which is apparently important). They promised to cancel the membership, said I would not be billed and gave me a confirmation number.
Next month, I reviewed my credit card statement only to find that they charged me anyway. I called and had to be on hold for 20+ minutes. I finally got a customer service agent who spoke poor English (India?). Without telling me, I was transferred to another customer service agent who spoke better English.
This fellow said that he had to check with his supervisor to make sure I was «eligible» for a refund and he also told me the account was still active, despite having been immediately cancelled.
After a total of 45 minutes on the phone, he came back and promised (again) that the account would be cancelled and that I would be refunded.
What a hassle! Definitely avoid this company!

SCAM!!!
I called and I canceled, but they still charge me monthly.
Dont give them your credit card info and report to BBB on your city.

Wanted to cancel…
Called in. Made me wait 15mins. Finally talked to someone only to transfer me to someone else. Made me wait 15mins again. Finally talked to someone again only to make me wait another 5 mins (I can hear all types of people talking unproffesionaly in the background when I did speak to someone)… then they hung up on me.
Shady business is shady. Do not give them your money. Scam.

Just saw an ad from this company for FREE Ultimate Santoku Knife Plus A Free Gift Of Ultimate Salt & Pepper Mill. Ad says it a $ 100 value. shipping is $ 8.95. Not too bad so far, but wait, I found the exact same one on amazon for $ 13.95!!!
Where do they come off saying its worth around $ 100.00??? LOL

Saveology aka Techzilla is a total scam. Recurring charges on credit card. Misrepresentation of services. False rebates
What is worse is Comcast knows what this company is doing to it’s customers and does nothing about it. But beware if you file share with Comcast they will sell you down river in a heartbeat!

One star is too many. I am here to let you know this service is a SCAM! When I purchased the promotion offered, I specifically asked if there would be a recurring monthly charge and was told no. Of course, there is a charge now. I called to have it cancelled and refunded and was told a supervisor would contact me. No one ever reached to me. I tried canceling online and was directed to call the number that ignored my initial request to cancel. SCAM! SCAM! SCAM!!!
In addition, the coupons offered on this site are the exact save offered int he annual Entertainment book. You pay a one time fee for that with no scam attached. I suggest you go that route and avoid this company!!!

Everything that I have purchased from this site has been mailed to me or they have given me a credit without me calling in for it. Many great deals! Exxon mobil gas cards, CVS, Hot Topic, Boston Market, Papa John’s and Domino’s!

I, along with many others, have discovered this company to be very scammy. Yes, I also purchased a $ 10 GC for $ 5 sometime ago and was forced to call. They also charged me for a separate trial of something that I took pains to cancel & get refunded.
I also (stupidly) bought several $ 20 GC’s to a local restaurant last year and found out a few days ago that it is permanently closed. According to their FAQ, I should get refunded as these gift certs do not expire for 2 more months. I emailed my information to them and today they replied saying that since my purchase was so long ago and past the 90 days refund policy, they cannot refund any money???
Sent another email today — let’s see if someone else knows their own company refund policy.

Negative stars. Unprofessional and Zero customer service.
Ordered 3 products touting «Guaranteed Christmas Delivery» — 1) billed my credit card rather than use my «Saveology bucks», 2) Never received by christmas, to date, never received! 3) No response on any of my 3 emails to customer service, 4) no phone number to direct deal. This recipe equals nothing short of a shady business and my next step is the BBB.

here is what happened
I gave up hopes of receiving card, as it didn’t show up in 2.5 months.
then got a email from them saying it went to wrong address and back to them etc
so gave same address again
and card came in ~ 2 weeks.
would have got more stars if delivery was smooth and didn’t have to waste time on follow ups.

Was sent a defective product 2 months ago, have one email that was responded to, all other emails have been ignored. Called and was told the Merchant Relations Manager would handle it and email me back, it’s been 2 weeks now and can’t get through to talk to someone again.
I made one purchase for a gift card that was handled correctly but something simple as a refund is apparently impossible. Once my refund is complete (still optimistic :), I will never buy again.

My experience with saveology was nothing but horrible, they are crooks all they care about is stealing your money.
I was subscribed without knowing to their partner site magazine co and they charged my credit card without my authorization, refused to give a refund, had to dispute the payment with my cc company.
also i tried to cancel an order i placed on their website they refused, their customer service is horrible, they lie, try to sell you other stuff and good luck receiving your order.
overall dishonest poor customer service, avoid at all cost and use other services like groupon and livingsocial.

HORRIBLE scam. DO NOT BUY UNLESS YOU WANT TO GET CHEATED.
I saw a promotion online and thought that Saveology was similar to reputed deal sites like Groupon and LivingSocial. But it’s honestly the worst online business I’ve dealt with in years.
I bought the $ 12 for $ 25 AMC Gift Card. It says «Voucher ready instantly!» What that means is bullshit. The «voucher» is nothing. It’s a file that just says you can CALL to later redeem your card after a few days. This is when the real issues start.
I called to redeem my voucher. The process was VERY SLOW AND TEDIOUS. The guy said my voucher was redeemed and then pitched a «$ 5 dining card» to me. I guess I was stupid for agreeing to that, but like I said, I had nothing but good experiences with other deals sites and I thought «What the hell, it’s $ 5.» Then he said that he had automatically signed me up for a MAGAZINE SUBSCRIPTION??? And that after 1 month I would be automatically billed $ 40??? He said the magazine subscription «came with» the dining card, but anything that charges you $ 40 after a month is not «coming with.» He signed me up and gave my credit card info to an external company WITHOUT MY PERMISSION OR KNOWLEDGE. Then when I got the e-​mail from the external company, it looks like really the dining card is the offer that «comes with» the magazine subscription, NOT the other way around.
Today I called the magazine company to cancel. Granted they canceled it easily but it was a long hold time. I should not have to go through all this trouble for something I didn’t sign up for.
Then, I called Saveology again. It’s been a while since I called to «redeem my voucher» and I never got a confirmation email from them, even though I got a confirmation from the magazine company that day. Turns out? THEY NEVER REDEEMED MY VOUCHER WHEN I CALLED, EVEN THOUGH I WAS ON THE PHONE WITH THE GUY FOR LIKE 15 – 20 MINUTES. The lady this time was nice and apologized for this and then supposedly redeemed it for me this time. She said she sent me a confirmation e-​mail. It’s been an hour and I’ve gotten other e-​mails but not hers. GUESS I’LL HAVE TO REDEEM IT FOR A THIRD TIME TOMORROW.

BUYER’S BEWARE!!!
THIS COMPANY IS OUTRIGHT FRAUD. DO NOT BUY FROM THEM!
This company pretends to be a Groupon or SocialLiving. Bought an iTunes $ 10 g/​card for $ 5, thinking that … oh, this is another Groupon-​type startup… NOT!!!
Instead, this company is more like a scam.
When I saw the redemption voucher and found out that I have to «call in» — I knew something was wrong. In order to redeem the coupon, you have to call in to an 1877 number… nope! There’s no way around redemption other than calling in!!! Totally retarded and such a hassle!!!
Once the line connected, you will hear a noisy call center background sound (another alarm went off inside me!). Then, the gentleman on the other line proceeded to collect my full name, address, telephone, email.
Then he stated «You know, you got a really good deal — $ 5 for a $ 10 iTunes card, but we have an even better deal for you today… blah blah blah…» Then proceeded to try to sell me some sort of «monthly restaurant subscription for $ 4.95» that will give me all sorts of $ 100 coupons and solving the world’s hunger problem.
I simply stated «No thanks. I’m not interested in any restaurant programs»
He repeated, «well, you know you got a really good deal — only $ 5 for a $ 10 iTunes card… that’s 50% off…» Before he could finish, I stated bluntly, «when will my gift card be shipped?»
He exhaled, «Okay, I’m sorry you’re not interested… well, the restaurant deal is…»
Me: «I just want to make sure when the gift card will be shipped»
… This went on back and forth for about 8 minutes… finally…
Him: «It will be shipped within 5 – 7 working days and…»
Me: «Thank you, that’s all.» Proceeded to hang up.
I pray that I will receive this «promotional gift card» as promised. If not, I will have to take up with my VISA company. Such a waste of time and hassle!
**** update: yes I received the $ 10 iTunes card after about 5 weeks from the phone call. The question is: do you want to spend 10 mins on the phone with a pushy call center sales in order to save $ 5?

This is no groupon or living social. While groupon Target, saveology is the ugly Family Dollar. Using a daily deal aggregator, I came upon Saveology’s offer of 10 peel and stick finger nail polish (a horrible wannabe to the Sally Hansen line) for $ 9.99. Against my better judgement, i bought the deal.
Here is what is wrong with the product, the finger nail shapes are difficult to size. It is hard not to get air bubbles and apply the polish smoothly. the designs looks cheap and ugly. The product feels cheap and does not stay on.