Pronto Fix

I dropped off my iPad to have the screen replaced Monday. They said it would be done Tuesday, but never finished it until Friday. I was fixing it to resell, and they slapped a sticker on the back of it that was impossible to remove. I’d go elsewhere.

Awesome customer service experience … I will definitely use their services again and gladly refer them to everyone I know!

Had my cracked iPhone screen replaced and highly recommend Pronto. They were friendly and fixed my phone in 30 minutes for $ 95. It cost an extra $ 5 because I used my Amex card, but still the lowest quote I received. I always follow Unilocal’s ratings and have never been disappointed!

Once again Jonathan and company never disappoints! My phone looks brand new! Thank you so much for the quality and reasonable price.

Found this place when I shattered my iPhone 6 screen and needed it to be replaced.
100% recommend this Pronto Fix location! The gentleman that helped me was very courteous and knowledgable; he’s got a great attitude and is very customer– oriented. According to the bottom of my receipt, his name Raphael– he definitely deserves some recognition from his «higher ups» because he was just awesome. To replace the screen it was $ 99, the most cost effective price in all of Fort Lauderdale. I was in and out in about 30 minutes, and my phone is back to its former glory!

I took my phone to Pronto Fix & the did an A+ job! Professional, honest & great customer service provided all around. Though my phone was beyond reparing, they did NOT hesitate to attempt to fix it…

I broke my iphone the entire screen broke and there was crazy lines going through it and the touch function was no longer working. I was about to use my insurance to get a replacement but my boyfriend turned me on to this place so we brought it in to see if they can fix it. They said if they can’t they won’t charge me. Seems reasonable to me. They said they can get it done in an hour. Seems like great news to me since insurance would take a few days to process and deliver to me. So I came back an hour later and walla the phone looked brand new again. The touching feature worked again and a brand new screen. Almost half the cost of what my insurace deductable would’ve cost, and I left very happy, yet stil wondered if there would be any problems days to come.
Well it’s been about 3 months later and everything is still as perfect as it was the day it got fixed
Very satisfied for half the price with keeping everything I had on my phone :-)
Thank you!

My iphone 5’s battery wasn’t working at all. I would charge it all night and in the morning it would go from 100% to 5% in less then 10 minutes. I looked all over the fort lauderdale area for an affordable battery replacement but all the other guys were charging minimum $ 80+. I thought I was going to have to just buy a new iphone… until I called these guys! Not only were their prices beyond reasonable ($ 40!!!) but they were also very helpful and friendly. When I got to the store, they already knew who I was. I left my phone with a worker and 45 minutes later picked it up. Although they replaced my battery, for some reason my iphone did not comply and the battery still continued to diminish in a rapid fashion. I called this business back the same day and told them of the problem. To my surprise, they were extremely sorry and willing to help at all costs! They told me to return so they can replace the battery again, and if that doesn’t work… they’d refund my money! Luckily the second time around, the battery complied. Now my iphone works exactly how it should and I have Pronto Fix to thank for that! If I have anymore issues, I’d come back here in a second! HIGHLY RECOMMEND! :D

I would definitely not use this place if I were you. I have no idea why they have such a high review on here, they charge the same as the legitimate phone repair places but you get less security in your repair. I was in town and got my cracked iPhone screen replaced and the screen started flickering like crazy a week later after I had left town. They don’t offer refunds apparently and the only thing they could do was to get me to send my phone my mail to them to repair it and send it back. It’s 2014, there are no pay phones anywhere and no one has a landline. What am I supposed to do? Go around without a phone for a week or more while I wait for them to send my phone back to me in the mail? They say they offer a warranty, but its a very no nondescript shop in a rundown part of town and in typical fashion you don’t get any paperwork showing any type of ‘warranty’ or are told about one. It’s a risk you take with this place, but there is a place just up in West Palm beach that is like this and they actually charge much less that the legit places so it’s worth the risk. I just needed my phone fixed fast so I tool the chance. I called them again after I paid another place out of town to fix my phone and wanted to send them the screen back for a refund after they saw it wasn’t working. They never answered me and so eventually after this, their mysterious ‘warranty’ period of 60 days was over and apparently I was out of luck. I wish I would have disputed the charges on the credit card sooner but I wanted to give a small business like this a chance.
Oh well, I guess that’s what I get for trying to be nice. Now I’m stuck with this $ 75 defective screen that is just sitting here. This is what happens when
#1 China makes our electronics cheap pieces of crap
#2 You go to a nondescript shady looking business
#3 You don’t obsess over warranties and things like that
#4 You go to small businesses like this instead of just paying the same or more at the big company
Basically they are just short sighted people who don’t want to make sure they send out a good product every time. As long as they get your payment, well they got your payment, the end.

Highly recommended! Finally took my iPhone 4 in for screen repair, after putting it off for too long. I was in and out within an hour. Excellent customer service and affordable pricing!

My daughter broke the screen on her iPhone 5C. Took it to this place and couldn’t be any happier with the customer service and repair. Took them less time than it took me to go to Publix and back. I was skeptical at first since there are nothing but 5 star reviews. The people who work the are aware of it and do everything they can to keep it that way.

My 3 year old decided he wanted to look at pictures on my galaxy 4 the one I was told by sprint had that nifty unbreakable gorilla glass… well surprise! Not so much. So after calling sprint and finding out my insurance was now $ 150.00 for a used pos phone I started calling repair shops on Unilocal,well after 5 different shops all giving me outrageous prices just to fix the glass $ 150+ (the lcd was fine).
I finally found Pronto and after speaking to them and getting a quote I headed right over… it only took an hour and cost a fraction of ALL the other places! The staff was extremely helpful and FRIENDLY! I hope I won’t need their repair services again ;) but I will be back for accessories and maybe a tablet (the prices were better than amazon)
I would recommend Pronto to everyone!

Pronto was great! The staff was very friendly and they fixed my phone fast. Thank you. Would definitely recommend to a friend.

So, late Friday night, holding my phone a guy walks into me and their goes the phone… and that was excellent! The screen was smashed and more importantly the LCD was done!
I searched around a bit with options between my provider and having the phone fixed. I called Albert at Pronto and he explained that he could repair it that day… he closes at 5pm. I wasn’t able to arrive until 4:15 and knowing how customer service works in Fort Lauderdale I expected the «I can have it for you tomorrow» which was not the case.
Albert was quick to assist and I was very thankful, he stayed late, insured the phone was operational and sent me on my way. He also gave me a free frame at no charge.
The main thing is, if you ‘Need” you device repaired, his pricing and service are the best, his attitude and knowledge base is vast and made additional suggestions regarding what to do with the damaged device for possible parts in the future.
I’m referring friends and professionals to Albert at Pronto from now forward… He is the real deal!!!

This place is AMAZING!!! I had a broken screen because my ex girlfriend got so upset with me after the strip club and she slammed my phone onto the strip club floor out of anger because I was grinding with another girl. I really appreciate the services that Edwin had to offer. Thank you guys so much!!!

So happy I found this place! The loudspeaker on my iPhone 5 stopped working. Called around a few places and they were quoting me ridiculous prices and saying they had limited supply and to come fast. I called Pronto Fix and they gave me a very reasonable price quote. When I got there, they didn’t try to mess me around and jack up the prices. They said it will take about an hour to fix it and asked me to leave a contact number where they could reach me when my phone was done so I wouldn’t have to sit around waiting. Was very pleased they called in a reasonable time to pick up my phone and I didn’t have to chase them wondering what was going on with my phone. Great customer service, even better attitudes and happy my phone is working!

My boyfriend dropped his phone last night and the screen shattered. We did a google search and came here on out way to the beach.
We dropped off the phone and 20 minutes later the phone was done and worked perfect!
The price was reasonable. Store super clean. The guy (I think was owner) super nice. We hope we don’t have to go back, but if we do, we will definitely go here!

Incredible service. Went in for a cracked screen on my phone. Great price and it was done in about an hour. Albert was a big help. I will recommend this place to everyone.

I’ve had an iPhone 5s and an iPod Touch fixed here. Super nice guys, very fast service and they always get it right the first time. I would recommend that anyone who needs their smart phones fixed that they can go here and get treated the way i did… with a smile.

I have used Pronto on three occasions. Once was a few months ago when they fixed the screen in my broken iPhone. Two weeks they fixed screens on both a broken iPhone & iPad. Yes, I am a klutz! Today, they put a new battery in my iPhone.
The guys at the place were helpful and answered all of my questions. Service was fast & reasonable. It took a few hours. Left both there while I got my hair done near by. I have waited a couple of weeks to make sure nothing was wrong with my devices after they were fixed, and yes, both devices are fine! Like new!
Would definitely recommend. Have never been there but the same owners also have a location in Hallandale.