uBreakiFix

Micheal and Jessee were fantastic! I brought in my iphone 4s — it had been broken since 2013 — I wanted to unlock it to take to Europe… I didn’t really think it could be fixed. In 20 minutes they had it open and functioning perfectly and wouldn’t let me pay them a dime. Great guys great place any hardware issues I have in the future I will use them! They also had a really nice Disney movie playing in the waiting area.

I was devastated! My Samsung pad would not turn on. This happened once before and the Verizon store wanted to send it off to repair. They said it could not be opened. A day later it began to work again. Two days ago it happened again and for two days I was lost. I have over 100 books in my pad and didn’t want do lose them. I went to ubreakifix and the man there opened the tablet and removed the battery and when he put it back in it came on. I was really happy. Really happy! He would not even charge me, I asked to pay. I will always use this company, they made my day!

What an unpleasant experience this was.
After a scheduling mishap at the Apple Store, I called this place to get my macbook looked at for a broken key. Singular. I called ahead, asked if I needed an appointment and the kid said no, so I waltzed in with two customers ahead of me. No biggie. Until 5 minutes turned into 15 minutes which turned into a whopping half hour before I was even greeted. No biggie, though. First-​Come-​First-​Serve is exactly that.
However, I explained what my issue was and before it was even looked at by the front desk attendant or a repair specialist, I got a $ 125 price tag to replace the entire keyboard. I told him that that was outside my price range and that I was doubtful a whole keyboard replacement was necessary. He assured me that it was, but I really don’t know how he could’ve known that, BECAUSE THE MACBOOK WASN’T EVEN LOOKED AT. What if it was dust? What if the plastic casing around the key needed to be replaced? For whatever reason, he tried to sell me on a new keyboard which ‘included a power button’, as if that was a perk. My power button isn’t broken. Just the one key is.
This isn’t a sales job, this is a service job. Don’t try to sell me on something that’s literally not broken, it will only aggravate the customer.
I still haven’t solved this issue with my macbook, and you know what? Maybe the whole keyboard DOES need to be replaced, but that’s besides the issue. All I wanted was a pleasant, customer-​oriented experience that made me feel better, and that doesn’t always mean paying nothing. I would’ve at least considered paying the hefty pricetag if only SOMEONE would’ve at least PRETENDED to open up my laptop, take the key out, clean it a bit, and diagnose it from there.
So it was a waste of 45 minutes and I should’ve known better than to stray away from the Apple Store.

Have been 3 times to get my screen fixed. Within weeks the screen begins to slip off of

Fixed my phone in 40 min! Same price as the Apple Store w/​o having to go to the Effin Apple Store!

I had booked another appointment to get my glass phone screen replaced, but they were an hour and half late, so I canceled. Then I brought my phone in around 10:30AM on a Tuesday and it took them about 30 minutes to fix, which was way above my expectations.
Guy at the counter was friendly and joked about the disastrous state of my phone (it was shattered pretty badly…). Overall a good experience!
It was $ 110 to fix my phone screen (iPhone 6). I did not have any LED damage (SURPRISINGLY).

I initially had a problem with the service from this establishment and was quite turned off. However, While this problem happened and problems do happen, the owner contacted me and and went full on, full out and rectified the problem.
Ike phoned me keeping me abreast of the situation with my iPad and went out of his way to not only rectify the problem, he was very courteous, professional and ethical. He stood by his ethics and did the right thing.
Based on that, I would go back and I would recommend ubreakifix to anyone. When you deal with so many businesses and problems may arise, so many do not do the right thing. Ike stepped up to the plate and really corrected this situation for me.
Thanks so much for your awesome business ethics! Very refreshing to see!

I wish it was an option to go with zero stars on this one. The replacement screen on my iPhone 6 lasted for 6 days before cracking again. When I returned for a replacement they said my ‘warranty’ didn’t cover physical damage and the best they could offer was 10% off a new screen. Basically, their warranty is garbage and their resolution is of equal value. Had I know my screen would last a mere 6 days I would have ordered a replacement device through my insurance and paid the deductible for $ 40 more. A complete and utter rip off — not to mention a waste of time. Save your money and look elsewhere for help.

I was referred by my brother to come here, To fix my IPhone 6 plus S. I shattered my screen, They fix it 6 hours later, after about 3 weeks my phone was going crazy, The touch mechanism was super mess up. Took the phone back to the store and ask to talk to a manager to help fix the situation. NO HELP, told me he couldn’t do anything about it, but they are the ones who fix it. AVOID this place, Being my first time here.

Awesome staff and good work! Granted a little more expressive then I was hoping, but they stand behind their work 100%! Would revoked this place for anyone!

A group of unprofessional people trying to trick you in to the high cost, with no warranty of products bad service the worst ever don’t go there I did replace the screen on my iPhone six and after five days it was broken again, when I took it back they called me a liar telling me as was already dropped on my hands without any type of courtesy from the company site
Also when I ask for the warranty they said there is no such thing as warranty in their store. Go to Apple Store where you are treated as costume.

Fast quick easy. Came in and got GALAXY NOTE4 lcd screen fixed in 30mins great work. Definitely should check it out.

I first got an iPhone in 2007 and went 6+ years without breaking, cracking or losing one. All of a sudden, I’ve cracked two screens in a year and have made two separate trips to uBreakiFix.
Bottom line is that these guys get the job done, they do it quickly and they do excellent work. The first time I went, the phone was done in 40 mins and, on my most recent visit, they were done in 20 mins. Their service is also polite and professional.
I’m not sure about cost — it will now run you $ 160+tax for a screen and LED replacement, but that seems reasonable to me given that you can have your lifeline back in 20 minutes!
Bonus: You can wait it out a little longer at Red Cow BBQ next door :)

This place was amazing! I’ll admit I went in based on the price alone. It was cheaper than all of the other shops and half the price of what my sprint insurance wanted. My phone looks brand new Thank you so much for your friendly and fast service

Quick fix and great service. Took my shattered phone in and went to get lunch. By the time
I returned, phone was back to life! Screen and glass replacement cost me $ 200 — but it was better than sending it into apple support and waiting for it to return in the mail.
I was wary taking it in, but the Unilocal reviews were very helpful!

Great service! I dropped my phone and completely shattered the glass. I called to make an appointment and they told me I could come in anytime that day. I stopped by around 1pm on a Thursday and was helped right away. They told me 30 – 45 minutes and had the phone as good as new in about 20.
I highly recommend coming here!

New Years Eve came and went and somehow on New Years Day I woke up to a severely damaged iPhone. The screen wasn’t cracked it had just popped out of the phone bad enough to make my phone have a mind of it’s own. After 2 mins of trying to use it, the phone would take over and flip into apps, crazy text, and the worse part I had no control!
I found this place on trusty Unilocal (a relief I have a iPad!) and due to the great reviews and within walking distance from my home I took it in Friday at 11am. The lady that helped me was very patient and focused on helping me. She advised me the price up front ($ 119.00– for screen replacement) plus if they would have to preform more work there might be extra charges but they would let me know before completing the job.
What seemed like d.a.y.s later they finally called to let me know they were successful in fixing my phone! Which by now it is only Saturday at 6pm; so in reality it was not that long of a wait for them to fix my phone perfectly! The new screen is fitted perfectly with no sign of it ever being damaged. Definitely worth the wait and $$$!! The customer service is very friendly and professional. On a side note it would of been nice for them to update me instead of me having to call to figure out the status but since the job was done so well that is just a small little side note!
Thank you so much for fixing my beloved phone and getting me back on myYelp!

The team at ubreakifix it went above and beyond updating my Macbook. I’m an author and blogger with so many valuable photos, videos, and manuscripts in my Mac. I needed a new hard drive. Within a little over a day, they returned my new and improved Mac with all applications, software, and new hard drive.
The team including John, Justin, and Shelby were outstanding. I’ll be back in January for a battery and anything I need for my iPhone. Bravo guys!

Thank god for these guys.
A week ago I dropped my Samsung galaxy s4 and it landed facedown on sharp stone. Bye bye screen. So just like I’ve seen people do with the iphone, I ordered a screen repair kit from amazon and proceeded to replace the screen. I was so proud when the phone turned on. And then I was ready to scream when the touch screen no longer worked.
So the next morning I took it to Jimmy at UbreakIfix. I told him what happened and he said I needed a new lcd screen because I’d hurt the digitizer. So I left the phone there and came back and hour later. When I came back Jimmy let me know that the frame was also broken, and that had broken the first led screen so I needed a new one of those. Fortunately he had a perfectly good used one lying around, and he offered to use that. He switched out the frame and I was good to go. So I thought.
Next day the touch screen only worked intermittently. I was constantly pulling the battery. Finally it stopped working all together so I went back in. Jimmy was there again and he whisked the phone away. He said he didn’t have anymore led screens so either he could go get one from another store or I could take my phone to another location where they would honor the warranty. He was nice enough to offer to head to plantation to get the screen.
Later he called to let me know the phone had just started working again. He said he was walking around with it and every so often he just tapped in part of my password to make sure it was OK. So I retrieved the phone and went on my merry way. He suggested it may be a software issue, and showed me how to backup my phone and do a factory reset.
The next morning I got up to a semi-​functioning phone. I did the factory reset but still had problems. It also turned out that the microphone wasn’t working, so people couldn’t hear me on my phone calls. Back to the store I went, where Jimmy looked devastated that he hadn’t resolved the problem. He spent hours trying to figure out what was going on. He replaced the lid screen with the one he had set aside for me in case there was still a problem. Fingers crossed that’s the last time I have to go back there! But Jimmy was very helpful and persistent and did all he could to fix my phone!
This is definitely worth a shot before you buy yourself an expensive new phone!

These guys are great. Yesterday my Iphone 4S, much like buttered bread and drunken Fort Lauderdale girls, decided to fall face down on the pavement and was a total write off.
I spoke to Mark in the afternoon and he said to bring it by after work and his guys could fix it in about 30 minutes. True to their word they did just that and even pointed me next door to Pizza Fusion where I got 15% off with his business card. A quick slice and beer later I was on my way new screen and all. Highly recommended.