Choice Towing

I have used Choice Towing several times in the past year and I couldn’t ask for better customer service. The last time I was waiting for a tow when I saw one of their drivers pull up. It turns out he was on a break, but he took the job anyway so that I didn’t have to wait. Each driver I have dealt with was just as helpful. If you are in the unfortunate situation of needing your car towed, I recommend these guys!

Fast and friendly service! The driver (Dwight) was very professional, courteous, and friendly. I would definitely recommend Choice Towing to a friend or family member. They also let me add the bill to my repair bill at Summer’s Automotive which was very convenient.

I was told to leave my car on a city street in Fort Collins while on a ski trip to Canada and when I got back I found out my car had been towed. The towing company did not inform the police where they had taken my car and I had to call 4 until I found out it was at Choice. Now I know that the company was just doing what they are paid to do by the town, but when I went in to get my car back I politely asked the woman at the desk if there was anything they could do to lower the absurd cost because I’m a student trying to pay my way through college and that I only had next months rent to pay to get the car back. Not only did the woman tell me no, she was incredibly rude and impolite about the situation. Obviously I wasn’t happy about paying a small fortune to get my car back, but I was not rude to her and the way that miserable woman treated and spoke to me in an already crappy situation made me feel 10 times worse about the whole ordeal. I understood that I had to pay the money, but the least she could have done was be somewhat kind and polite.

Our Yukon XL broke down 30 miles from Ft. Collins. Coming from Chicago, we knew no one in the area, but Mike from Choice Towing was dispatched from our AAA service. I can’t say enough how professional, friendly and courteous he was. He was quick and able to recommend a garage and also was able to take us and our dog to a hotel before taking our truck onto the garage. So much stress off of us. We were taking our dog to CSU for treatment for brain cancer, and were stressed enough as it was. His attitude and personality made a very crappy, somewhat scary experience a lot better.

I got set up with Choice Towing when my jeep wouldn’t start and I had to call AAA to get it to an auto repair shop. We were given a 60 minute estimate by AAA but the gentleman from Choice arrived in 15, which was great. He was incredibly friendly and helpful!

Great company to work with! When I hit a deer this last fall, a week before Thanksgiving on the Interstate they were there in a flash and had my car up and ready to send to the tow yard so it was not in the way of traffic flow. Very professional! I did not get to talk to the tow truck driver since I was with the police, paramedics, and fire men. The actual business where they kept the car had a friendly staff where we they got the car over to a shop very promptly! Too bad the car got totaled but oh well… it had some issues anyway before all of that.