Chili’s Grill & Bar

Food poisoning is the reason I gave such a bad review. I used to come here often and enjoy happy hour Margs with chips and salsa.
Maybe in a few months I’ll be able to try again but until then. My stomach has bad memories from this place.

Slow service and sub-​par food. It took us 15 minutes to get our appetizer (chips and salsa) and then 20 minutes for our main course. I ordered the Cajun pasta; the sauce was not fresh due to my dish sitting under a heat lamp for a while. I asked for a side of sauce to re-​hydrate my pasta, which took me asking my waitress twice and over 10 minutes. We were celebrating a special occasion and wanted dessert, but needed to ask about peanut allergies. We waited another 20 minutes and tried the new kiosk system due to waiting. They push this new online system which should not replace customer service, but unfortunately they are understaffing and expect a kiosk to do the customer service.

We like Chili’s but we hate those tv screens they put at each table to try to sell you more things. Who thought this was a good idea? I like to spend time with my family when I go out to eat not watch ads on little tvs at the table. Bang for the buck the place is pretty good.

We like Chilis, but for whatever reason the Fort Collins one is dirty. Always a layer of greasiness on the tables and crumbs on the creases of the seats. I’m surprised this place isn’t knee-​deep in ants. It’s always busy though.

The place was almost empty and it took a long time to be seated.
Our server was good. The food was nasty. The french fries tasted like corn chips and old oil. The hamburger bun was hard and dry. The bacon bits were like little tooth chipping rocks.
We tried to use the table kiosk to review our meal but it kicks you out!

My server was Marissa and she was wonderful she greeted us with a huge smile and she was very friendly she made us feel like at home and she was supper attentive and she went far and beyond to make sure we where good taken care of and she explained very well the menu to us and kept making sure we didn’t need anything I hadn’t had that great service and experience. The food was also amazing great presented the food didn’t take long to get to my table

Food fair
Service good
It was a place to eat, that I knew would be fair to good — hard to get past good when corporate controls menu

I want my baby back, baby back, baby back…
Alright, I know what you’re thinking. Chili’s?! Yeah, Chili’s. Gotta problem with it? I never claimed to be a foodie. I’m not too good for Chili’s, are you? Have you tried their chips and salsa recently? BAHM! Hahahahaha!
I’m not sure what possessed me to go here after a 8 year hiatus but I’m sure glad I did. I had no idea what I’d been missing. Every thing I have ever ordered here was fantastic. Actually, I take that back, I ordered guac once and told the waitress it tasted like a foot so she took it back and didn’t charge me for it. Other than that one time, all my experiences here have been great. The first thing I ordered here was the honey-​chipotle chicken crispers with fries and corn-​on-​the-​cob. To my surprise they brought me ranch dressing to dip my fries in without me even asking. It was like they were reading my mind! Okay, but in all seriousness, for a fast meal that’s also inexpensive you can’t go wrong.
This place is one of my favs in Fort Collins.

Now it seems Chili’s has these tablet things on the tables where you order refills and pay your bill. The waitress seemed under trained.
Overall it was almost the same experience as last time but I’ve moved Chili’s down the list. There’s just too many places in town with the same food and better service.