Wald Kenneth J MD

Made appointment at NYC office was told it would be 2 – 3 hours, I asked are you squeezing me in? Is this the wait for the doctor? They said no for the whole visit. This made sense since they would take pictures and dilate your eyes. Well they took my copay with almost no wait, but I waited 65 minutes to see a technician to have my vision checked. She wanted to check my pressure, I requested the doctor do this, she gave me a high pressure pitch to let her do it. Next she was about to dilate my eyes, I explained the doctor should check pressure first, and the doctor should look at my eyes first before you dilate? The technician said it does not matter (it does) but if I want, after the doctor checks my pressure I’ll have to wait to be Dilated. Waited one hour and 25 minutes and asked how much longer to see a doctor and was told there are 4 patients in front of me. I gave up and walked out.

People have had bad experiences becuase Dr. Wald is so busy.
If you have a retina detachment or eye issue, there is no better place to go to. There is a reason why there is an hour and a half wait. When it is as important as dealing with your eyes, you want him on your team. I personally received surgery with the utmost compassion with this Doctor.

I have been to the Queens office a couple of time assisting one of Dr. Wald’s patient. The office is extremely busy and the average wait seems to be 2 — 3 hours plus. From personal observation of the treatment of this ‘patient.’ Dr. Wald is a very poor communicator and does not have a least bit of compassion for his patients. My research reflects Dr. Wald to be knowledgeable, but the lack of communication/​people skill is a big minus. I would personally not touch him with a 10 foot pole. I will continued to maintain this post as I gain more insight into this Dr. Wald. 5÷28÷2015

Dr. Wald and his Forest Hills office is now off my list. Trying to get past his reception was not a professional experience. I tried calling three times over the course of the morning, the phone would ring once or twice, then a click followed by dead air. Meaning someone was picking up the receiver, and just hanging up. When she did answer, She just blurted «Please hold». I held seven and a half minutes the first time, about five when I gave up and called back. Just to get the same response. Without even giving me a chance to say «Wait!». I just kept calling back until she addressed me (about 4 or 5 times). When I told her she was unprofessional, She argued about being alone, and quite annoyed that I kept calling back. You working alone is NOT my problem. You are not the government, and you’re not doing me any favors by taking my call. There a dozen doctors in my book within driving distance. The proper response Should have been:
RECEPTION: «Hello, doctor’s office. Can you please hold?
PATIENT: Sure! No prob.
RECEPTION: Thank you… Click…
Ten minutes is unacceptable when not calling Wal-​mart or a government agency.
The proper response should have been «May I call you back?».
Note to Doctor Wald… HIRE ADULTS and pay the accordingly.
Also Doc, I am not gay. The last time I was examined, you had the spotlight in my eye. You gave me some weird story about an Olympic track runner, ending in «He was a… HOMO-SEXUAL…”(pronounced just like that). I got the impression you were looking in my retina for a response. It just seemed a little creepy.
I told the receptionist I was going to write this review. She told me, Fine… go ahead. So I guess she doesn’t care about her office much
2÷5÷15 11:30am.