Dunkin’ Donuts

This place is a joke… went there to order hash browns I placed my order with the cashier. then waited about a good 5 min. Before they realized there was an order on the screen… I ordered the 9 piece and they gave me the 6… very poorly run establishment… I’ve been going to dunkin donuts for years and this is by far the worst one staff wise

We came when it first opened and everything was new and amply replenished. We even bought quarts from them a couple of times.
Then we came back tonite to treat kids to some ice cream. We found many of the tubs were empty on a sat evening sadly and left. As we were leaving, one of our party overheard the staff being short w the retort bc we left. So have to say I was disappointed they didn’t have enough ice cream in stock and then annoyed we left bc that’s the one thing we wanted.
Rather recommend another location which hopefully has more understanding staffers.

really disgusted by a man who works here, I made sure to check his name tag and it is Mohammed. from the beginning when we walked in he was EXTREMELY rude to me and my mom. he would not even give us a second to think of what we wanted and he started grabbing random donuts that we did not order. when we told him that we did not want those donuts he wouldnt listen and he was giving us dirty looks. I dont understand how he works there because he’s trash you picked up from the garbage. The thing that really got me was that he started coughing ALL over our donuts and on purpose FOR SURE because right when we were about to leave he stopped faking it. ALSO when my mom was handing in the money, he ripped it out of her hands. I dont know about you but I will never come here again If I see his face. If he isnt fired soon, I definitely am going to tell everyone I know in Forest Hills and in this area to never go to Dunkin Donuts because of this man. yes, that’s how rude he was. I will spread this all over social media if he isnt fired soon. Wish I could give this experience zero stars. For everyones safety dont come because he did not only cough on our donuts but EVERY donut.

Stale donuts and stale staff. What else is there to say? Wasn’t thrilled about this place opening in this section of the neighborhood, but figured I’d give it a try for the occasional donut that I like to have, or coffee, if I’m all out of Starbucks. Well I’ve been in there about 5 or 6 times, and if it’s not the stale donuts, it’s gruff staff that just get under my skin. We’re only talking coffee, donuts and ice cream here… why is that so hard? I’m giving it 2 stars for the coffee and Jamoca ice cream.

TERRIBLE SEVICE AND EXPERIENCE. Have never had such a terrible experience as a paying customer before. We walked into the place and this guy, Mohammed, was rude from the beginning. We were ordering donuts and he did not take a second to listen to our order, but instead started grabbing random donuts and putting it in the box. When we tried to correct our order, he gave us dirty glances and acted like we were being crazy. He also disgustingly coughed all over the donuts — not only the donuts we got, but all over the other ones. I could tell he was coughing on purpose. And as if that weren’t enough, as my mom was paying (honestly we should have walked away after that terrible service), he had the nerve to grab the money out of her hands. I have never ever ever been so disgusted and angry with staff before. DON’T GO TO THIS LOCATION! There’s a Dunkin Donuts on Continental Avenue with much nicer staff!

2 stars for the staff. Who is hiring these people? I walked in, walked up to the counter to place my order. There was an employee hanging out by the coffee machine. When he finally saw me standing there his exact quote was «Oh wow I didn’t see you standing there. You scared me. I was thinking ‘Why is this guy standing there?’» Maybe lots of people come in and stand at the counter just to stare at the donuts for a few minutes, but I think most humans acknowledge that as a sign to take the person’s order. The guy continued acting goofy the entire time, muttering some nonsense that I couldn’t understand. Seemed to be trying to impress his female co-​worker, but just making an ass out of himself in the process. The donuts are the donuts, taste just fine, but the staff is on crack.

Had a question about my transaction one of the girls working was explaining it in a rude way. I ordered something with strawberry jelly and they made it with strawberry cream cheese -.- like they could’ve asked me before doing it. Ask next time because jam and cream cheese isn’t the same !

disgusting!!! two employees disgusting made lewd sexual comments to a young girl in our neighborhood group. she was traumatized by this experience.
i don’t know what kind of creeps they hire here but we are NEVER going into this place again.

Same as my other review really, except this is a new location on Ascan and Austin, more in the heart of Forest Hills.
Little melancoly actually since this spot for over 40 years was a locally owned deli, more of a convience store, where I got papers, soda and maybe a can of cat food once in a while.
Neighborhood is changing, not a bad thing, just miss local places like this was and, especially, the legendary Koch and Nord.
Anyway, this is a combo DD and Baskin Robins, which is cool I guess. Across where The Natural took over there was a Baskin Robins for 30 years, or more, so nice to have a mini one back in case I need some mint chocolate chip.

Happy it opened because it’s on my way to work and I love the coffee. The pastry shop has terrible coffee that they heat up in a microwave, and the bagel shop coffee is just ok (but their bagels cannot be beat).
Staff is very friendly and fast.
Only complaint is a corporate issue as every DD
Does it– their ice cream scoops are ridiculously small. Kids scoop for $ 3.04 is about 4 bites. It’s pathetic and such a rip off.

Newly opened Dunkin on the corner of Ascan and Austin St. I was kinda upset when Dunkin moved into this location. It use to be a mom and pop convenient store and the bakery and bagel shop on Ascan had better business. I kinda feel bad for those two shops because Dunkin has taken a large portion of their profits. But anyway, I came in for 2 scoops of ice cream in a cup. Halfway through, I bit into a piece of thick paper that I think was part of the ice cream container. I nearly choked on it because I didn’t know what I was chewing on. I spat it out and showed the manager and he was nice enough to give me a new 2 scoop cup of ice cream. For that, I won’t be too brutal towards them.

I have to say that I feel the other Unilocaler who has left a review for this Dunkin location and had such a horrific experience with the manager; however, I do not sit in the location but rather get my coffee and walk out since I have to get to work. As far as location, it is perfect and the coffee is as good as it is in any other location so for me, this place is a true gem.

So today, I came there to buy an ice cream cone with friends. I put my bag on an empty chair (there were no customers) because it was really heavy. The manager comes to me and he tells me to move my camera bag so other people could sit there. Well, clearly, we and two old women were there. I also had another lens in another lens bag and he drops it on the floor, almost breaking it. Please DO NOT GO HERE. GO TO THE ONE ON CONTINENTAL. If the manager is reading this, you are an asshole. Maybe if you get at least decent amount of customers in your store, you could tell me that.