Juice It Up!

So I literally just walked in there and order a regular medium strawberry wave. I notice that the girl who making it made a lot for just a medium. I don’t think she knew exactly what she was doing because she started counting the lines on the blender. So she pours two cups a large and medium and hands them to the lady that was in front of me. the lady before she walks out says. Does this have the extra banana and the girl who works there says yes. so then she takes the blender with the remaining smoothie mix and adds ice blends it then serves my cup and gives it to me. so then I ask. So that has extra banana (I didn’t want extra banana) she says no. and I am looking at her like I just heard you tell the lady yes. she then takes the blender again and adds just more strawberry. And hands it to me. I honestly couldn’t believe it. she should’ve made hers and made mine separately. She diluted the smoothie two times after the original one. this is my second bad experience here. the first one another girl didn’t add ice to my smoothie.

The young ladies here are nice and efficient. A step up from the summit location that’s for sure. They greet their customers coming in and out. The girl even offered me a rewards card… I finally get one. Yay. I’ll likely be coming to this location from now on. The smoothies and bowls are always bomb. My personal favorite is the low cal strawberry wave bowl with whey protein. Mmmmmm.

I didn’t know when ordering smoothie bowls at this particular location, we had to specify the consistency of the base. I came in to order two smoothie bowls and I walked out with smoothie soups and the granola became soggy within a couple of minutes.
If this is how they’re made all the time, you might want to suggest to the customers to have the granola on the side, if not, hopefully they read this. I would have gladly went back inside and requested a new one but the line got long and I had no more time to wait after waiting long enough for the girl to begin making the bowls in the first place… and I was the only customer at that time.
Girls, if you’re not happy to be at work, fine, I get it, I used to work at Jamba Juice, I understand the business but you could at least make an effort to make consistent drinks and bowls without letting your attitudes and boredom poorly affect the quality and service.

I came here on a Saturday there was no one in line before us. It was just me and my boyfriend the cashier was not very attentive and was having a conversation while taking my order. After taking my order we say to wait 3 boys came in and order they received there drinks and we still sat there waiting. Then another man ordered and still we had no drinks. When we finally said something they said your ticket must have gotten lost. We waited 30 mins with no one asking us what drinks we had or if we were doing okay. There are too many teenage workers in here with no one to supervise. They showed no remorse.

Hadn’t been to one of these in over a year plus. My wife tried the new smoothie bowl with the granola and fresh fruit toppings. Not bad at all!
I ordered a medium Inmunizer fresh juice and a shot of wheatgrass.
$ 20 seemed a bit pricey for these three items.
Next time I’ll just use the Vitamix at home.

This place is so disappointing.
Last week my aunt and my sister came in and bought a smoothie and an acai bowl. After that transaction, my aunt decided to buy a $ 50 gift card. They never offered her the free smoothies. There’s a sign on the door that says «Free Smoothie with a $ 25 gift card purchase.» SHE SHOULD’VE RECEIVED 2 VOUCHERS OR A COMP ON HER FIRST TRANSACTION.
Then, the other day, I came back with my little sister to use her gift card and that’s when I saw the sign myself. I thought it was so unfair. Why promote something if you weren’t actually going to honor it or at least be honest that you were offering it.
Anyways, I ordered a small green tea smoothie and my sister ordered a medium smoothie (I can’t remember what it was). THE TOTAL CAME OUT TO BE ALMOST $ 10!!! This is outrageous. The small is like a sip. Also, the green tea tastes weird. It tasted like vanilla powder. I told the cashier and all she said was «it’s the powder.» If you’ve ever had Jamba Juice’s green tea blast, it doesn’t taste like that. She never asked if she could replace it or anything knowing I wasn’t satisfied with the taste.
After this, I don’t plan on coming back to this location and if I do, it’s only to bring back my sister so that she can use up the gift card. I might try the one on Summit, but I think it’s the same owner since the clipper magazine lists these two locations together.

Very disappointed! I came in to buy smoothies for my clients and for myself. I spent over $ 50. What a waste. My clients said they tasted weird. I just tried my zone smoothie and it tastes fruity. Containers need to be cleaned properly and thoroughly so flavors don’t mix. Now $ 50 of smoothies got thrown away… After posting this I heard directly from the owner. He offered to make all the drinks over. I appreciate his call and offer.

If I want Juice It Up I come to this location. The smoothies are always perfect and the staff is always friendly.

I started coming to this juice it up off of Sierra and the girls in the early am are really polite and friendly along with making my morning smoothie and pretzel delicious! The spinach and feta pretzel is yummy!
Thank you for my loyalty card and the coupon book is worth it!
Ps. you still get to use it at that location once it expires.

The location is is easy to find and the place itself is clean. But the staff didn’t seem to want to be there. Maybe I came at a bad time.
I bought an Acai Bowl for $ 7.95 and I will say that it was the worst acai bowl I’ve eaten. It was watery and seriously not worth the price! I should’ve just stuck with their smoothie.

Ever since juice it up added their raw juices I have gotten a loyalty card and rewards galore. The workers here are super nice honestly I feel welcomed every time, it is true customer service. I walk in and they start getting out the ingredients to my regular order before I get to the front of the line. Such Healthy satisfying options at juice it up I’m fortunate for its convenient location and beyond lucky the employees have the attitudes that they do!

Let me just start off by saying amazing customer service !
Very busy when I went and got my wheatgrass shot ! The girls are so sweet and quick at making juices. It’s by my gym so I get my 10% off! Yay! The store is so clean and that’s important for me. Loved it here ! Coming back because it’s my favorite place !

One of the worst juice it ups I’ve been to. Their lack of customer service is ridiculous. Have come in multiple times to the employees in the back and playing music so loud to where they can’t hear I’ve walked in. Also asked for a bagel with butter and they used spray butter with a completely uncooked bagel. I was truly unsatisfied in all aspects of this location.

They are great here! Super nice & friendly! Great customer service! They knowledgeable and will suggest things & why you should during certain things & the benefits of it…

This juice it up is the best. Always greet and always smiling at customers. Remember me as a customer and my order. Cherry Blossom made chunky best drink ever.

Great service love the staff and the owner is really cool! They care about how their customers feel the green Tea got discontinued and he looked everywhere and found it for me! Anyone who put bad post are not friendly or negative the jamba juice down the street is terrible compared to this place! A+++

Fast service and they still make the Jumpin’ Java!!! Have to ask for it, not on the menu.

I always get the same protein smoothie at the different juice it up locations and this morning was an utter failure, completely watered down no flavor what so ever smoothie, paid 6 dollars for nonsense. Def won’t be coming back to this location

Came back in today to check this location out again. Everything was amazing, the customer service was really great and my smoothie was perfect. Thanks guys! I will definitely be coming back!

The drink was bomb, price was average. Way understaffed and long waits, girls have a bad attitude. The owner must have no clue what he/​she is doing or is trying to save money