The Park on Riley

Went in to tour the property and the leasing agent that was working was very short with me. She told me that she had nothing to show, only one apt coming available, and that she usually has a very long waiting list so people should be lucky to get into the property. Very much a total turn off to the property. I won’t be back

I was going to rent here because it looked like a nice place to live and offered garages. They never had any apartment to show me twice I went there. I said well I would like to move in here for the location is nice and the rent was okay. The manager said that I would have to leave a deposit of $ 150.00. When the people moved out and I seen the apartment it didn’t look like the pictures. It was very small inside and the view in the kitchen was of the stairway. All the light switches were down real low so my little niece would be playing with them and it was dangerous for anyone that has kids or kids that came to visit. I let the manager know it wasn’t going to work for me and she was quite rude and said well we keep your $ 150.00 –holding deposit. I said I wouldn’t of have you save it for me if I could of seen one before you rented them out. There was ones ready that she never called for me to see when I told her I really want to see one first. Really, shady management style and when I drive by now I can see all the paint coming off the buildings, they don’t keep up the place.

I’ve lived here for over two years and keep hoping it will get better but they find new ways to make me realize just how awful things can get.
The pros: I have a 5 minute commute to work, fantastic neighbors, a great view (this is the case almost anywhere in Folsom) and a sense of community. It is an older complex, but hey have remodeled apartments to entice new tenants and hopefully those come with better appliances than mine. Someone actually answers the 24 hour maintenance emergency number! Any issues I have had, were eventually addressed, even though it may have taken longer that one would hope.
The cons: I may have to move. My AC has gone out three times while I’ve lived here, of course always only in 103 degree weather (like 4^th of July weekend so no maintenance staff and possibly no AC until Tuesday the 5^th). The office staff is sympathetic, but limited in what they can do to help me.
The property management is unresponsive and seem to only care about the exterior of the apartments which I will admit looks great. I wish they would put as much effort and money in to replacing the old appliances for existing tenants so that we are not constantly having broken appliances «fixed.» The maintenance staff is overstretched so they are unable to tend to all the issues that need to be corrected in a timely manner, and do their best within the constraints that the property management has created. I thought i was the only one experiencing these issues, but it turns out my current and past neighbors have had similar or worse complaints. Before you sign a lease here, weigh your options very carefully.

After living at Quail Chase for 3 years in both a 2 bedroom and a 1 bedroom apartment (both the older ones, not newly remodeled) I can say that my wife (with no children) and I are finally ready and looking forward to my move.
The kitchen in the 2 bedroom is actually smaller than in the 1 bedroom apartment. Although the cabinets are deep, we had to consolidate some kitchen stuff into our storage. And the kitchen surfaces are quite smaller too.
The community is professionally managed by BRE Communities. They have only 1 maintenance guy; and for the time being he is great. Once he leaves, whoever that 1 person will be; it’s a crap shoot. I’ve lived here thru 3 maintenance guys and so far this one’s the best. Hope he sticks around for a while.
I live in an apartment by the pool. My wife uses the Wi-​Fi from the pool area frequently. I’ve done work from my laptop while sitting in the sauna. The phone’s wireless signal reaches it too; which makes it feel like ‘home’.
+ Pros
— Every unit has a garage
— A small community; about 50 units total.
— Pool/​hot tub are usually free of crowds and you get to know the residents quickly
— One resident has lived here since the apartments were built: 25 years ago! That must say something about the community I guess!
— Vending machine on site has $ 1 bottle of sodas — cheaper than Safeway these days
— 1 year leases are rather inexpensive, where as short term leases climb up in price.
— Cons
— The non-​remodeled apartments have considerable damage to the kitchen cabinets.
— Lease break policy is BRUTAL: Watch out, and make sure you don’t move out before your time is up, otherwise it’s expensive ~ $ 2 – 3,000!
— Garages do not have walls which separate your space from your neighbors, it’s like 1 big garage that holds 5 different cars
— The 1 bedroom apartments host a lot of Intel workers, some starting families some single. Whereas the 2 bedroom apartments host mostly people starting families: Meaning lots of crying kids at all hours of the day/​night!
— Pet friendly, $ 500 pet deposit is somewhat high
— Expensive Water/​Trash bill hovers around $ 80−90/mo — consider this when you look at the lower cost of retn.
— If you live in an apartment near the pool, kids from nearby houses will jump the fence and make lots of noise after midnight. They’ll leave if you ask them to, or the apartment manager recommends calling the police. Both of which I have done.
— Not Dish network or Direct Tv friendly, Comcast has monopoly
-