Legends At Willowcreek

I cleaned up my apartment before returning it. They still deducted a huge sum of money for «clean-​up», They failed to provide any receipt. They also charged me for the extra utility. And of course, they refused to rectify they problems.
I have to go to the court and yes I got my money back. Yes you can search the small claim court record.
ENTER AT YOUR OWN RISK
Former tenant

Please read news articles online of man who died here due to falling staircase. Last year a staircase fell, no injuries. Repairs were started but never finished. This year, another staircase collapsed. This time killing a man. Now its non stop construction around here. Apartments were negligent and cost a young man his life.

Note: My review is at THE Legends at Willow Creek. Same place. Unilocal’s filters just separated the reviews because of the Letters T-​H-​E before Legends at Willow Creek. Please read it, it could save you a lot more than your money…
Thank you all in advance for posting the truth here and/​or reading our reviews.

I didn’t rent here because I ended up renting else where for they didn’t have anything available in my time frame to move in. I am writing to compliment the staff, one lady there that I worked with the two times I view the apartments. Her name is Briana, she was so friendly and helpful. She showed me and my mom the different apartments and let us know she would keep in touch on what came available if we wish to rent there. I looked at so many places in Folsom to move into and by far she was the most helpful, friendly and professional person I dealt with. The apartments were big and the grounds was very clean. If it doesn’t work out at my new place I will be back to rent here.

Bait and Switch!
I was about to move into the Legends at Willow Creek. I had viewed one of the models and signed an offer to rent, on which I was quoted a monthly amount. I was given a lengthy application to complete. When I returned the application to start the approval process I was told the quote for rent was too low and needed to be raised an extra $ 100 a month. Major red flag. The people in the office are incompetent and cannot be trusted.

A –1 if possible .
Just moved in 3 days ago, awful experience. The shower wasn’t working, so I reported that asap. Day 1: Nothing happened. Same for Day2. On day 3, I lost it, went spoke to the assistant in the office. Pretty useless. Said she would talk to maintenance guy. Finally spoke to the manager and got it done that day itself after threatening to take legal action. (Yes I lost it, no showers, with 107 °F outside, can push a person) .FYI: The manager sits in ‘The Falls’ office. Try getting past her cold exterior to knock some sense .
Bottom line:* These people are seriously under staffed. They have other high priority issues like «fixing fires» that supersede this.
PLEASE READ THE REVIEWS AT APART​MEN​TRAT​INGS​.COM !!! I WISH I HAD, WOULDN’T HAVE SIGNED A LEASE HERE :(:(

TO: Better Busienss Bureau
West Sacramento Ca
Phone: 916 443 6843
Dear Sirs,
The following is a complaint against the unfair treatment by the company which I am renting an apartment from. The name of the company is LEGENDS AT WILLOWCREEK. Their address is: 180 South Lexington Drive, Folsom Ca. 95 630. Their phone number is: 916 983 3886.
The person specifically who has mistreated is: Brian A.
This company is a branch of another company. The name of the umbrella company is: Gerson, Bakar and Assoc. Their phone number is: 415 391 1313.
Sincerely,
David

The Nature Of The Complaint:
Dec. 3, 2010 was the due date for my rent for apt. at legends at willowcreek for the month of December. As I was not in California at the time, I went on to the legends website where they advise that you are able to pay for the rent online.
I tried for over one hour to make the payment but the website didn’t work for me. Earlier on that same day my wife also spent over an hour trying to make the payment. As she couldn’t get it to go she asked me to do it.
When I realized that it was not working I called the legends office and spoke to Nadine. I told her my problem and she was not very understanding. She did suggest however that she would go thru it with me step by step. I explained to Nadine that being by that time it was already close to sunset which is the onset of my Sabbath day this was not an option. again she was not sympathetic to my situation.
I then went online to my own bank and organized that the bank should pay legends at willowcreek. I then called legends office again and told them what I had done. I then emailed to legends a copy of the bank statement showing that I had indeed ordered payment to be made. Again no understanding from the legends office.
I then spoke to Brian A. several times during the week and he requested to see the bank statement again. I then sent Brian a copy of my bank statement showing that I had ordered payment of the rent on December 3, 2010 — the due date.
Today, December 13, I received a call from Brian A and he advised me that I need to pay another $ 100.00 for being late with the payment!
I told Brian, that this is not fair that he should be charging me an extra $ 100.00 late fee. Since I tried using legends web site and it did not work. My wife and I are both not computer techies but we are both very familiar with using a computer. We use computer in our respective businesses and we make purchases as well as payments online.
Brian then responded that he will begin eviction process if I don’t pay the $ 100.00 late fee!
RESOLVE: I would like to have 3 things resolved.
They are: (1) an apology from Brian Allen for mistreating me.
(2) an assurance that he will not attempt to proceed with eviction.
(3) removal of the unfair $ 100.00 late fee.
THANK YOU IN ADVANCE