Goodwill Industries of Folsom

The manager here is clueless and the prices are ridiculously high. They sort the lego people out of the bags for God’s sake. She said they owe it to the people that donate them to maximize the money they get. I know she wants a bigger bonus and hides behind the job training/​homeless assistance bs. Line. Says their ceo makes 250 k a year when that’s just the sacramento president. When are people gonna realize this is a business like any other? DON’T DONATE YOUR STUFF TO GOODWILL!!! Sell it yourself and give it to a real charity.

This place is a bit trashy considering it’s location, although it could be because I was there on a Sunday afternoon, after the store has already been mostly picked over after the weekend– who knows?
Either way, selection didn’t seem too great, they had a lot of similar items– and surprising everything still cost a lot more than I’d expect to pay for used items. Not sure if this is a location I’d return to, I’d probably have to be pretty desperate.

I haven’t been shopping at this location as much as I used to, but I still come in every now and then to see what they have.
I’ve seen the prices at this location go up over the years and as I went through the store, going through clothes, shoes and books I’ve seen that the prices have gotten even more expensive on items. The shirts and workout clothes average about $ 6-​$ 7 a piece. The shoes can be priced up to the $ 15-​$ 20 mark. The books are now twice as much as they used to be. I’m not sure what happened to their pricing policies, but it’s a bit hard to find items to purchase at a reasonable price, unless you’re at the store on a sale day.
The store can become a bit messy, especially around the toy section and they do try to out as much product on the floor, but there are just some parts of the store where it can be hard to manovour.
Why give this place 3 stars if I’ve seen the store change so much over the years? You can still find a few of the employees that are helpful and nice. You can still find a bargain (a bit harder now than in the past). They still have one of the nicer bathrooms in comparison to other locations. The parking area is still pretty nice. Overall, it’s not the worst location I’ve been to.

Would give zero starts if i could. I’ve already reviewed this place and now a year later my review is gone so i want to be sure you guys are warned. I unfortunately had an incident with an employee and three managers all said they would take care of it and nothing. Will never return here tell they actually hire professional management. Do they also not know what a clean and organized store looks like? And no please dont talk to me when theres food in your mouth.

Folsom location is not a good place to go if your counting penys. $$$pricey.
I went looking for a tv stand, but no luck so I bought shot glasses for my collection and small candles.
I found a cute little glass plate worth .60cents, but the lady manager wanted $ 2.10 for it. Yes, I am very frugal and that was not worth it. No eye contact or customer service. Only a very nice male cashier.

Worst goodwill ever! Tried dropping off donations but got there a little too early. There was an employee there but she said I couldn’t leave the donation by the door until they are officially open. Then threatened that I will get a ticket if I leave donations. She says that anyone who leaves donations outside by the door are ticketed. I saw a bunch of donations on the side left probably the night before and I asked if those people got ticketed. I was told that there’s a camera by the door and that they did get a ticket. Seriously? What happened to GOOD WILL? You want to drop off some donations? Here’s a ticket for ya! Last time I’m coming here. Will find other charitable organizations who actually do good to the community.

I shop a lot at this store in order to kill time when my child is at Tricks. For me it’s more adventure to find something nice than just shopping. Over the years I found a lot of nice things for good prices. You just need to be good at figure out which things have good price and which are overpriced. The only negative thing in my opinion is that lately the store raised the price for shoes, purses.

Always there to meet you at your car to help you bring your donations inside. Conveniently located driving from El Dorado Hills to Folsom. This is not a retail location, it’s a drop off spot for donations. Thank you Goodwill for all the wonderful things you do for our communities.

Agreed, this is not a Marshalls or a TJ Maxx, but there aren’t any new things coming in at all in this store. I see the same stuff that were there 3 – 6 months back.

Today I found a beautiful jewelry box which has a written price of $ 14.99 on it, with a green sticker over it saying $ 3.99 so in my mind I believed it got marked down because it wasn’t selling. My husband brought it up to the register and they told us the price was wrong and they could not sell it to me for the stickered price, and then basically accused us of switching tags. Not only is that ridiculous but really upsetting that they wouldn’t honor the price. All the items are donations which are free to them. They claim to be non profit, however the CEO makes over 1.2 mil a year. It’s sickening to me how money hungry this company has become. thrift stores are supposed to be for the good of the people but instead they tack on huge profit margins. End rant.

Goodwill stores all have amazing employees, but management is lowering employee hours and these people work hard and already can barely make ends meet — plus isn’t their main goal to help people work and become self-​supporting? Not only that, management, in an effort to make more money, is raising prices astronomically, and ending the 50% off sales (making them 25%). They will do a color coded sale during the week instead. I understand the need to make more money for their work, but not at the expense of their employees, or by charging high prices. People will no longer feel they are getting a deal and will shop elsewhere, like us. It’s simple economics.
Unfortunately, we no longer go to the Goodwill and we used to go to their stores all the time. Folsom is not the only one — they are all doing these things to make more money.
There are so many other thrift stores that really do offer deals — for instance, in Folsom there is an awesome Hospice store. We have found several smaller, reasonable stores and frequent those instead. A little research and you can find them, too. Goodwill is not the only nonprofit that provides much needed services to our community.

Awesome Goodwill.
I missed it on my last visit but man did I ever have fun in this store.
One of the reasons for my shopping enjoyment was that this store is huge. And the employees are so freakin’ nice. Actually, just about everyone in Folsom is nice… I love the people here. Great personalities and friendly!
Anyhow, I think of this store, and always want to visit it. There’s just not enough time, as I’m usually here about a day or two at the most.
Lots of clothing and knickknacks. I don’t recall a lot of furniture but I’d recommend giving it a look if you’re in need of something.

This place has slowly changed over the last few years. They went from having a set price for items to a system of pricing that charges more for what they deem to be better brands/​better items. Sometimes the price seems on target and other times, just laughable! Also, the shoes went from being $ 5 to now most being $ 10, $ 15 and get this: $ 20! Do some research on this place, business-​wise, and it will make you think twice about supporting them – or at least, you’ll lose that fuzzy feeling at check out – that do-​good feeling. Here’s an article for example:
And I do know someone that worked there and she did confirm the min. wage to me (!) Yikes! I won’t be donating there – I’ll opt to donate at Hospice (I haven’t heard any wrong doing on their part as of yet).
I will say, most of the employees there are pretty pleasant considering their conditions. They do have an issue with the store being difficult to navigate, esp. when you have a cart – and what’s with the unattended kids leaving toys all over the toy aisle (!) Arggghh! There is one employee there that gets on my nerves – she’s like the dressing room nazi – she just waits around for you to put something in the wrong spot or what not and then she’s all over you like white on rice – I swear, she just stands around watching people like an eagle for the slightest infraction – like not bringing the clothes out of the dressing room or something… doesn’t she have something else to do – I know, she can go to the toy aisle and clean up (!)

I really wish that I could give this Goodwill four or five stars (it used to be one of my favorite thrift stores), but that would be a huge stretch. The only reason I have given it more than one star is because it is usually well organized and clean.
Some members of the staff are friendly and helpful, but a lot of the volunteers/​staff who sort and put out stock are very pushy and have no qualms about getting in your way. This is a huge pet peeve for me. The aisles are very small so it is annoying when the stockers decide to walk down the same aisle as you expecting you to smash yourself into the clothes to get out of their way. Especially considering that they will almost always walk right in front of you and expect you to move when they could have walked through the other end of the aisle. It’s as if they find pleasure in disrupting your shopping experience. lol
However, the main problem at this Goodwill (and many Goodwill locations) is that the prices are insane. I am mostly talking about the clothing because that is what I normally shop. Their wares and books are usually more appropriately priced.
The Goodwill is a thrift store that gets its item for FREE. And yet it seems that the pricers at Folsom think they are working at a consignment boutique. Except that many of the overpriced items are in poor condition and are from stores like Forever 21 and H&M. While these stores have cute and trendy offerings, they are low quality and cheaply made. A four or five year old dress from H&M for $ 9.99, I don’t think so! I could get a dress brand new from H&M right now off their sale rack for that price. And $ 6.99 for a Forever 21 knit top. Really? Do the pricers not know that the price point for many of Forever 21’s tops, brand new, range between 5 – 20 dollars? That is half to full retail price for USED items.
I realize that the pricers do research so they can price accordingly, but I can almost guarantee that they search eBay and find the most expensive asking price for similar items and price away. But again, Goodwill is a thrift store! Even consignment shops like Crossroads have better prices and they buy their stock.
I’m positive they have a trusty list of contemporary and sought after brands (in their estimation) because they seem to have a major hard on for Banana Republic. The cheapest BR item I have seen in the last few months is a plain t-​shirt for $ 6.99, with most BR items ranging from $ 9.99 to $ 24.99. Yes, $ 24.99 for a black maxi dress (at least 5 years old) in used condition. Are they crazy? Where do they get the idea that someone will want to buy a $ 25 out of style Banana Republic dress from a thrift store? I personally shop second hand so I can get deals, not so I can overspend on items that I could buy new on clearance for the same price.
The new deal Goodwill has made with Target makes no sense to me. They are now selling Target’s clearance castoffs for the same price you can get them at Target. Really? If I wanted to buy Target rejects I would go to Target! And the prices are really weird. They are asking $ 14.99 for jeans and work pants when brand spanking new they cost $ 22.99 — $ 24.99. That is more than half of full retail price! And you can tell they have taken the time to rip all of the clearance prices tags off, so there is a good chance you could have gotten it cheaper at Target! They also price the Cardigans and thin sweater at $ 12.99. Honestly, who is going to pay that? What makes it even more frustrating is that these items are classified as new goods so they will never be on sale. They should have these items separate from the rest of the clothing to stop there from being confusion and disappointment when people think they can get them for half off during their many 50% off sales. The Target rejects seem to be multiplying daily because each time I come here there is more and more of it.
The shoe prices have also doubled in the last year or so. The majority of shoes used to cost $ 5 with newer quality shoes and boots costing $ 10. Now the majority of shoes cost $ 10, with only the crappiest and plainest shoes being priced at $ 5. And all of the boots are $ 15 to $ 25, with many of them being low quality and out of style. Many of the high heel shoes (some vintage) are priced at $ 10 even when they have lots of scuffing or major damage. Condition should be considered when pricing.
I seriously cannot understand how all of their clothing is so inappropriately priced. Does no one at that store realize that they are pricing their stock at more than half of full retail for many of their items? There are very few real deals to be found here and you have to pass on many of their good donations because they are so overpriced. If you are an avid thrifter on the hunt for a deal, this is not the store for you. If you like being frustrated and overpaying for mediocre items than head on out to the Folsom Goodwill!

Very disorganized and disheveled store. Not impressed I wanted to take a shower immediately upon leaving. bTW, I love thrift stores and am not easily scuzzed out.

Best goodwill I’ve ever been to! They have so much amazing stuff here all the time. I found a fathers day present here this year. A brand new $ 80 george foreman grill still sealed in the box for $ 12, Score! If you like thrift stores you have to spend some time here.

Lots and lots of stuff! Very large store! Location is decent, not an abundance of parking but we did find a spot without an issue at a semi-​busy time.
Im not an avid reader however they had a pretty large selection of books, with each shelf labeled. Nice cookware selection, especially for a poor college kid. Few crockpots, blenders, etc. Lots of dishes, silverware, and dishes, as well as pots and pans.
Pretty much a decent little selection for everything. There is furniture, kitchenware, books, clothing, shoes, toys, board games, etc. They also have flashlights and just about every other knick knack one could want, I even found glow sticks :)
We ended up leaving with some children’s books, a sprinkler toy, and some tap shoes for the two-​year old… the little ones had a blast!

So since my first original visit here I’ve come to terms with this location. They’ve moved everything around and the layout makes much more sense than it’s previous discombobulation.
SO I’m pretty sure that (after careful thought & speculation) that THIS Goodwill has THE BEST book selection in all Sacramento & surrounding area Goodwills. (Florin Goodwill coming in a REALLY close second).
Trinkets are still slightly overpriced. BUT there are some real gems.
This location really needs to NOT have shopping carts. The isles are WAY too narrow for people HOGGING the whole damn isle because you can’t get around them.

$ 5 for a second hand blouse? I’ll pass.
$ 1 for a used gift basket, now you’re talking.

Yuck. Gross stuff, this place was a mess. There was nothing here that was even remotely worth looking at.
I was there on a Sat afternoon and the parking lot was a mess should of taken the hint from there and headed away from there.
You would think being in a nice suburb like Folsom they would have better stuff and it would of been more organized.