Caliber Collision

Went in for help with my head lights and had such awesome service, again. Just a great job always.

My wife was in an accident, not her fault, and I found myself having to deal with another person’s insurance company. This company, pretty fly by night if you ask me, dragged their feet for two and half weeks before I was able to hand the car off to Caliber to be repaired. Not only did Aaron and Michelle take care of EVERYTHING, they did it with professionalism and a positive attitude. They dealt with the other person’s insurance, no easy task, and had the car back to us within a few days of finally getting the supplemental approval (more $$) to fix the car. Great work and frequent updates on the progress of the repairs made working with Caliber a pleasure. If you need body work after an accident I wouldn’t hesitate to recommend Caliber Collision. Thanks again Aaron and Michelle!

FLCC has absolutely outstanding customer service. The repairs that they completed on our vehicle were meticulous and their customer service is outstanding. We were consistently kept informed regarding progress and completion. The front desk customer service was amazing too. They tracked down the type of rental car we needed and made changes to the rental car for us so that we would not have to spend time managing it. They also took the time to get to know our family. When my husband went to pick his truck up they had a bag of popcorn waiting for my son because they remembered that he loved it. Thank you for making them feel like VIP’s.

I went in to get a price quote since my truck was in an accident. They asked if it was going through insurance & I said, I want sure & that I wanted to see the cost first. They gave me a quote of $ 5,400! I decided to turn it into insurance. The insurance company had a hard time getting ahold of them & getting the paper work. A week later they final get it together & told the insurance company it would cost them $ 4,050! That is $ 1350 less than what they quoted a local customer with a family. Why give the big corporate company a better deal?! Shouldn’t it be the other way around?! I will definitely not be giving them my business for this accident & any other future auto body work!

We recently hit a yellow pole, and it damaged both the front fender and front bumper. Initially, Brooke was the first one to help us, but Kelly was the one who took care of the majority of the work (both were great). We got the car back in one week, and not only did they complete amazing body work (looks like nothing happened in the first place), but they worked with us and kept us informed the whole way through.
Moral of the story — if you want your vehicle repaired correctly and professionally, look no further. We came here because they were local, but will come back (if need be) because of how they conduct business. 5 star without question.

The day after I took possession of my truck, I was planning on heading out to get some lunch. As I walked to my truck, I noticed a hose hanging on the ground which was connected to the axel. I immediately called and asked for Mike’s boss and spoke with Johnny. Johnny and a tech drove to my location and inspected my issue and corrected it on the spot. He then asked if I had any issues with the quality of work I recently received. After hearing me out and inspecting my truck, he made arrangements for me to bring it back to make corrections. He went out of his way and gave me a rental car, detail and full tank of gas. He also informed me that he was taking over the store and Mike was no longer working at this location.
Johnny went above and beyond and apologized for the shooty work I received. Something no one else in the company did.