Raymond Fong, MD

I went to see the Dr. on 4/​9, 2015, they said the specialist Dr. Come to the their office once a month, but the Dr, is not friendly, after checking the eye, said «nothing wrong, come back 6 month», and I tried to asked the question why feel pain on my eye if nothing wrong, but Dr. Just walked away as did not hear from me, I am shock for his attitude & will not come back any more.

the rating star is 0 for me.
Just try calling the front desk for medical records and believe me you do not want to deal with these people. They will take care of you with ATTITUDE. They will yell at you and even hang up on you.
They say it takes 30 – 60 days! (take you long enough, doc) and they charge $ 1.00 per page (How about $ 0.05/page, Doc?)
Raymond F*** MD referred to other doctors/​hospitals without the transfer of medical records. (Thank you doc, that helps!)
Go to see Dr Raymond F*** at your own risk. PERIOD

I hear the doctor is great, if he isn’t so busy and i understand but receptionist aren’t nice over the phone.

Not recommended, very disappointing.
Even if you make an appointment, you’ll have to wait at least an hour or two. My appointment was set for 1:00, and I finally got to see the doctor at 3:30.
The doctor was also disappointing. I came to Dr. Fong’s practice to see the renown Raymond Fong! But the front desk said he only comes on Wednesdays. The main doctor of a practice coming once a week? –_​–
The front desk weren’t welcoming or helpful at all, either. They didn’t even raise their heads when I came in, nor to any other patients. Even if a courteous welcome isn’t present, they were chattering and certainly not making effort to get patients in.
Most importantly, because this practice doesn’t have a parking lot, I had to repeatedly go back out to insert coins. Although I thought 2 hrs would be sufficient, i ended up paying for another 2 hours. This includes me walking out, half blinded due to tropicamade (eye drops that allow the examination of the eye but cause blurry vision), into the street, around the cars. Luckily I wasn’t, but I could’ve been involved in an accident.
I came in to Raymond Fong’s at 1:00, and left at 4:45. Even after this unnecessarily long and arduous experience, I now see myself having to go back. I was in a rush to leave because I had to pick up my daughter, so I hastily paid and asked the front desk to fax or email me the receipt. However, they abrasively told me to come back myself to receive it. Dear lord, I do not want to go back there and wait another hour to get it.
I advise you to go to another eye doctor. Strongly. Save yourself the grief.

First time around came at 10am for eye exam. Waited 2 hours.
Came back today (Saturday at 1pm) for contacts fitting as they isn’t have my contacts in stock the first time. Then was told the doctor stepped out for 15 – 20 minutes at 1:25
Seriously?
Never again. You shouldn’t either.

if there was an option to put zero stars that’s what this doctor and his staff will get. Hmm where should i begin… The ladies by the front desk are rude and incompetent. I clearly made an appointment 2 weeks ago, took time off from work since he’s only at this location on Wednesday, but they told me i had no appointment and made it sound like it was my fault. They repeated asked for my insurance card to scan and huffed everytime they spoke to me… the list goes on… in the end i never got seen. Save yourself the fustration and go somewhere else.

let’s see I don’t know where to start.
The front desk old Korean receptionist lady is a BITCH. She is so rude to all the patients even the old folks which is not nice at all. If you hate your job quit & get a new one or maybe she needs to get laid. haha
the wait is ridiculous for no reason. Even though I make an appointment I don’t get in for another hour or 2. What’s the point of making an appointment? & honestly I really don’t understand why it takes so long because literally the doctor spends what 3 minutes on me?
hmm… oh yeah I don’t like the Caucasian lady doctor. She assumes she knows what’s wrong with my eyes but she’s totally WRONG because I keep getting my eye infections & my contacts are not the cause!
I don’t really recommend his office, I’m pretty sure there are better places to get your eyes checked. Don’t waste your time.
PS: DR. FONG I recommend you to get a better staff :)