Hua Ding Physician

The worst doctor office ever. The manner of the front desk ladies are so bad. There is always a long line. At least 2 to 3 hours waiting even with an appointment. 前台小姐态度极差。有预约都要等2、3个小时以上，更别说没有预约了。

Sick as a puppy, I went to my normal physician, however she wasn’t there and waited for another doctor. Who apparently took the day off. Boo!
Now my sister recommended this doctor to me awhile back and I’ve been here a couple if times. so why not I’m sick. need a doc and some meds.
Walk into this clinic only 1 person sitting there. After checking in they pulled up my file and I was told… 1 hr wait!!! Really? Even tho there’s only ONE person in front of me!!!
Thanks but no thanks. I rather wait another day, go to my primary doctor and cough my lungs out. Not waiting this long. I’ll take tyenol and robitussin for now.

I have used Dr. Ding Hua as my primary physician in the past two years and now have decided I need to switch. Long wait for every appointment, not professional staff and environment. My most recent experience is that I need to do a blood work for an upcoming surgical procedure and I need her to fill up a form for the blood work result for my surgeon. After I got the blood sample taken, the receptionist refused to take the form I brought. I was told that I have to come back again in person to drop the form after the blood test result is back and see the doctor again and will need to send the form back to my surgen myself because their office won’t do it.
On the same day, I was scheduled to do my annual check up but she refused to do it because, according to her, I couldn’t do annual check up at the same time to have a blood sample taken for my surgical procedure.
So I have to make an additional appointment to come back to see the doctor to pick up the form, and another appointment to do my annual check up. I have a full time job and I definitely don’t need a family doctor like this!

Long wait… usually 45min to an hour regardless if you have appointment or not. One time I need to wait for over 30mind even I was the only one in the waiting room. she overbook appointment and doesn’t really seem to spent time with patients. After I wait for an hour, she only spent 2mins with me. The receptionist try everything for u to see the doctor so they can charge you for a office visit. They refuse to give me a copy of my blood work when I request it in person. When I ask why, they response is that I can only get my results after I see the doctor. After I told them many times that I don’t not want to wait for an hour just to get a copy of my blood work then finally they went back to ask the doctor if I can get the copy without seeing her.

Dr. Ding is a very nice lady that capable, compassionate and understanding. She’s very meticulous and prefers actually medical documentation than a patient second guessing from too much medical information on the Internet. If we were just evaluating the doctor herself, she would have easily earned 4 to 5 stars.
The wait, however, was horrendous. 45 minutes for a schedule appointment is unacceptable. The support staff seemed incompetent. There were only 3 females at the desk that simultaneously schedule and book appointments, request referrals, take your height and blood pressure, and record your medical history??? You are either a receptionist or a nurse, I am very uncomfortable if you’re both. They were not wearing scrubs. I don’t think she knew what she was doing when she took my blood pressure. When she was interviewing my medical history, she had not idea what type of medications I mentioned. And I had to walk back and forth from a site because the reception ladies refused to give me a referral and the radiology center said I needed a referral.
Skip the visit here if you want things done right the first time.