Petopia Animal Clinic PC

Some of these negative reviews are really weird and kind of petty, like they’re people who just want to give a bad review for the sake of giving a bad review because they have the privilege to do so; it also sounds like they want to be outraged because pet care is a sensitive topic and they’re scared of being held responsible for their pets’ ailments [or more realistically, simply can’t afford the care], even if it’s at the expense of a perfectly competent vet’s reputation. (Seriously, how can you tell if the receptionist sounds «like she doesn’t want to be there», or that it means she’s «too tired to care for your pet’? Like, how exactly do you deduce someone’s intent just from their tired tone of voice? Or, from another reviewer, and I’m glad someone else pointed this out, how can you tell just by hearing someone’s voice that she’s «probably a teenager»? As for the complaint for the unreasonable prices for examination and «garbage» disposal fees [assuming the reviewer meant medical waste – a.k.a. syringes], $ 45 for an exam at a private vet [such as Dr. Jeong] is standard, and that goes for the $ 4 medical waste disposal fee because they need to follow NYS regulations [disposal and transportation of biohazardous/​infectious wastes, requires a permit, etc. ]. If you visit, say, 5 other private vets in NYC, I’m sure you’ll find similar pricing throughout. I’ve only been to one other vet in the same area but that one charges $ 42 exam/​$ 4 disposal, which is really only $ 3 less). These reviews should be about what’s really important, like if the vet takes good care of the animal or not, or if some slight could or couldn’t be remedied when you try to discuss it.
All that said, I’ve been going to Petopia for about 4 years now, and I’ve had a pretty good experience with them. Firstly, I started going to them a little bit before I got my current job, so I had that time transitioning between trying to scrimp on any optional care for my dog Eggo and then being able to afford all the proper care once I got my job. That said, I know the pressures and stress of wanting to take care of a pet but not being 100% able to afford it, and if you’re a pet owner, you NEED be responsible and have a steady income. Don’t go to a private vet expecting the bill to be comparable to the costs of care from a humane society or other similar institution because it WILL cost more. I also don’t know if it’s a harmony thing with personalities or what, but I’ve never had any scarring problem with any of the people who worked at Petopia like some of the bad reviewers had, and I’ve met a good handful of secretaries/​nurses/​interns rotating in and out of the place throughout the years. The only problem I have is the language barrier, because my first language is English and Dr. Jeong and some of his assistants’ first language is Korean, so I oftentimes have trouble understanding him through his accent. However, everything they charge you for is carefully described and listed in English on the computer screens in the exam rooms, you’re free to read through it and ask questions, and they always ask you to confirm whether or not you want to accept or reject optional fees for certain tasks.
Eggo has gotten several inconclusive x-​rays and tests done here at one point because of some strange illness she had (that scared me sleepless, and during my finals week!!!) for about 3 weeks that involved her whimpering and Unilocaling when she sometimes moved, loss of appetite, and shivering. The reason I gave them 4 stars and not 5 was because, admittedly, Dr. Jeong couldn’t confidently diagnose the problem. He told me to bring her in for an emergency surgery because it looked like one of the xrays showed something blocking her intestines, so he called in another surgeon, I dropped her off, they shaved her belly, took another xray, called me to come back, and told me they called the surgery off because the object had disappeared. He and the other doctor agreed that the risk of putting her under and picking around wasn’t worth the pain Eggo would have to go through during recovery in addition to the costs and possibility of not accomplishing anything, and decided I should just wait it out because the object may have passed. He then offered some gastrointestinal food, pain killers, and antibiotics which I bought for her and she just slowly eased out of it and became better again over the course of a few weeks. Ever since this happened, whenever I bring her in for anything, Dr. Jeong would ask follow-​up questions about how she was behaving or feeling, or if I ever found out what was wrong with her, and to me that kind of commitment proves that he does care about the animals he treats, despite what some of the non-​believers here say.
So yes, it is expensive, but to me, having a consistent, reliable vet such as Dr. Jeong as a safety net for your little (or big) loved one to fall back on is worth it. If not for him I wouldn’t be able to spend the holidays with Eggo.

This doctor obviously does not like animals. When something was wrong with my cat, the usually vet I go to the dr wasn’t available so I took my cat here to get him checked up. My cat wouldn’t stay still when the dr tried putting something up his butt (cat had a bloody anus), and the dr kept getting frustrating and said he’s not going to do it with an attitude. I wanted to ask him how he would feel if someone tried to put something up his butt! Of course an animal will not stay still. He has no patience or love for cats. At the end, we ended up paying hundreds of dollars and nothing was done for my cat’s bloody butt!!! He didn’t do anything for that problem and just kept telling me what else was wrong with him. My cat had bad gingivitis, etc etc, but suggested no solution. He was a real douche. Never went back there again.

I want to give them zero star, if i could. The receptionist answers the phone as if she does not want to be there, her voice always seem tired. You don’t want to talk to someone who does not want to be there. That means they are too tired to care for your pet. How much care do you think they will give to your pet… minimum. The so called owner’s wife (more professional term should be «office manager or the management») is RUDE and should not answer the phone or just not be at the office. She is just a distraction with a rude attitude and very unprofessional. The office should close… because they are all QUACKS.
Also, I am assuming the reviews with more than 2 star are all related to the owner. I have been with them for about 1 year. The entire year experience with them were ALL —ZERO STAR quality.

I have two dogs, and they recently received annual health exam, 3 vaccinations and microchips from here. About the microchip– I had a pet rabbit, and he went missing last winter… It was a tragic experience and I got worried about losing my dogs, too. So I decided to get them micro-​chipped! The process was very easy and I highly recommend it. It is not invasive at all, the chip is very tiny like a grain of rice and it is injected under the skin. Anyways, Dr. J spends a lot of time with us and price is much reasonable compared to other places I’ve been to in the past (on Long Island). I think it was my pets’ 3−4^th time coming here… (last time was about 2 – 3 years ago since I was out of state). The place is very clean and most importantly my pets seem to do well with the vet and the assistants. My pets are senior dogs now, so it is important to have a reliable, caring veterinarian. I will probably go back for dental cleaning and heart worm test next time…

WILL NOT BE RETURNING. I was very skeptical about going in the first place but had no choice because my pet was up for an annual. Setting appointment and prices were reasonable (I guess). However, when I got there — they took my pets info and took us into exam room. Proceeded to do the check up (that the nurse? Does) and then asks me to wait for the vet.
HOWEVER. They inform me that the vet is in surgery and that we would have to wait a while. so we asked how long. They said until 3, which is an hr from the original appointment time. So I said I would leave and return another time, and the assistant proceeded to ask me to wait, went to the vet in the back. The assistant came back, took my pet for check up and vaccination to the vet. (I wasn’t allowed to go to the back), so I don’t even know if they did a proper checkup.
The vet didn’t even come out once to say hello or sorry, and I was charged full price for everything. The least you could do is take off the examination ($ 45) since I don’t even know what the vet did or if he/​she did anything.
Very disappointed, and will not be returning nor do I recommend.
My pet is family to me, and I don’t appreciate my family member being treated in such.
They could have at least called and said the surgery was running late, no?

Beware of this place. My dog had to come back multiple times for the same problems. Also we recently moved and needed the spay certificate from there. My dog is black/​tan and they had blue/​tan written. So I told them to fix it and they put brown/​tan, is that not the same thing? All other veterinarians I’ve gone to stated he was black/​tan. The receptionist gave me hell. Was very rude and not customer oriented. Was not concerned or caring at all. It was their mistake twice and they’re demanding a $ 25 fee. I’m warning people to stay away from this establishment. If you like rude receptionists, by all means, this is your kinda place.

My go to vet for both my furkids 14 year old miniature dachshund, and 4 year old malshi mix. Couldn’t have asked for a better Vet. Thank you Dr. Jeong for all that you’ve done and continue to do!!!

I have very mixed feeling about this Vet. My usual vet wasn’t available for emergency care so I came here instead. After 2 visits, my dog still isn’t better. They just prescribe same antibiotics that she’s been on for a month. However, the staff and vet himself are pretty nice. I would come here for simple routine shots and what not but nothing serious or major. Misdiagnosis can be deadly. Literally.

I don’t understand why Petopia has so many negative reviews. ESP the person who left a review saying the receptionist looks like a teenager? Didn’t you learn, not to judge a book by its cover? Clearly those people who left negative reviews never took their pets to any other animal clinic or have any knowledge on having a pet. I’ve been taking my dogs here for about 5 years? For annual shots, teeth cleaning, health problems and surgery. The staffs, interns, and Dr. Jeong has always been friendly and helpful! The price is reasonable and they are always hands on. They always explain the procedures and price before they do anything! Trust me, this is the best private vet I ever been too and I went to whole lot!

I learned a lot of things from Dr. Jeong; some things I expected with the price of my visit, and some he gave for free.
$ 45 of useful info pertaining to my rescued kitten: Weight, age, flea-​infestation status, diet
Complimentary rant:
1) Petopia is a clinic and provides thorough consultations and quality care. — I came here for a physical exam (I explicitly stated this when I made my appt), but since I am refusing their vaccination services and am opting for Petco instead, I am being cheap and irresponsible.
2) Petco vets do not provide check-​ups and its vets serve as a vaccine assembly line. They’re apparently only in it for the money. They can offer cheap prices because Petco gives them rent-​free space AND free marketing by lending their brand name. — I obviously did my research beforehand and spoke with the highly personable vets at Petco. In fact, they honestly told me vaccines for cats, as for humans, are not always necessary, but are highly recommended. They also recommended me to visit a private vet because they don’t provide physical exams.
3) People who take strays off the streets are doing more harm to the animals. — This is an applicable point if rescuers don’t follow through with situating their rescues in a comfortable arrangement. I’m actively searching (and REsearching) where or whom I can trust this cat with AFTER I’ve buffered its health to the best of my ability.
4) Shelters don’t provide good care and adoptions often leave animals more traumatized. — I did mention to Dr. Jeong that I’m doing research and not dropping the kitten off just anywhere.
5) It is best to TNR. — Hence why I’m making sure this kitten will be vaccinated, dewormed, and FIXED: in case I have to release him after all.
6) If you take in another living being, its life is your responsibility. — I visited the clinic for a health assessment (the first of many if necessary). If I wasn’t a responsible rescuer, I wouldn’t be paying out of pocket for an animal I probably won’t keep. And please, Dr. Jeong, don’t preach to your client.
He off-​handedly mentioned the shots and fecal exam he wanted to submit the kitten to. I was aware enough to interrupt him while he hurried his assistant to prep the supplies. Dr. Jeong then blew up at me with the above rant, which I deeply resent as he had no idea what my background or intentions were regarding the rescued kitten. It was highly disrespectful to talk down to me just because I refused his service because I found another provider that had a more affordable price. Added to that, I had to listen to his whole spiel before he was willing to adjust my bill.
As I left, he mentioned that he’d have to exterminate his whole office now since my flea-​infested kitten has been on the premises. First, when I was booking the appt, I made sure to verify that it was acceptable for me to bring in the kitten, whom I suspected of carrying fleas. Second, that didn’t stop him from calling in another patient immediately after I exited the office to pay at the desk.
Lastly, why was it pertinent to verify my ethnicity before telling me a story about a Chinese man whose dog died because he didn’t provide the dog with a good vet who could diagnose its condition before it was too late?
This vet is obviously very passionate about something: whether its his patients, his business, or his ego is up to debate.
The one star is for his receptionists, who were very nice, and the first 2 minutes of our interaction.

My dog recently had an infection in his eyes and ears so i visited here.
I dont know about the previous bad comments about this place. They probably hired new staffs. The current staffs were great, both of them were polite (they made me feel very comfortable). Also Dr. Jeong explained to me how to clean the dogs ears and stuff step by step until I understand perfectly. About the price, it was very reasonable for me. In my opinion — Comparing to different animal clinics, this place have the most reasonable & affordable price. I am still following up on my dogs medicine and I can’t wait to visit here for a check up next wk.

I have been here on numerous occasions when my doggy was sick or hurt and each time the Doctor was able to figure out what was wrong with her. They certainly do not try to overcharge you. The Doctor will always try to go the most affordable route. I have been to a few other veterinary clinics before but Petopia is the one I keep going back to when my dog is sick.
Overall the Doctor is good at what he does, the clinic is clean, and the staff is friendly. I recommend this place.

I know the previous reviews have commented on the staff members’ negative attitude, but maybe they’ve recently changed their staff b/​c they treated me pretty well. They were all polite and fluent in Korean and English. I also liked the fact that they were actively using the computer system and charting things right away.
The doctor was pretty thorough and appeared knowledgeable. He was also pretty clear about the cost, which was reasonable (believe me, I’ve called over 10 vets around here to compare). He did not rough-​handle my dog, which made me happy.
I had one of my dog’s teeth cleaned. Dropped her off in the morning, and she was ready for pick-​up around 3 pm (unlike the previous review). The doc did a pretty good job with the scaling.

I wish I had known of their reputation earlier. They charged us twice for puppy shots that were already paid for in advance by my puppy’s previous owner. (Along with unreasonable prices for examination fees and even garbage disposal fees.) When we called to complain, the receptionist (probably a teenager judging by her voice) got defensive and started yelling through the phone making rude comments, then hung up. Very unprofessional, dishonest, and money hungry.

My cat was ill and needed to be put to sleep. My wife called this office and they quoted the Service as $ 45.00 for cats under 5 lbs. This was the best price (Times are tough) and it was 2 blocks from my home. They did make sure to tell me several times that if my cat was over 5 lbs the charge would be $ 99.00. As we were told several times the price, we knew it was without doubt quoted as $ 45.00. I explained several times that she was under that weight and it would not be a problem.
I will admit the service was good. They did a caring job of a not so easy task.
As we were leaving the young lady behind the counter said,” I’m sorry I quoted you the price for dog (Several times over a three day period mind you.) not cats. Cats are $ 120.00.” So this woman was telling me cats cost more than dogs???
This was obviously bait and switch or a variation there of. I was distraught and my wife made me walk out while she paid the fee.
To do something like this to people who are heart broken at the loss of a pet is despicable. I will be reporting them to the Better Business Bureau. As well as the Department of Consumer Affairs.
Do not go here if you don’t like to be cheated.