Tri Star Heating and Cooling

We were having problems with our furnace not responding at all to the thermostat and not coming on at all after an electrical problem at our house. I explained this to the receptionist and someone came out the following day. When the technician was working he did not say a word to my fiancé who was home during the service call. The technician called me at work and used words such as «the transformer is busted» and the «computer board needs to be replaced» due to our elctrical problem frying the parts. He then quoted me a ridiculous amount of $ 488 for parts alone and with labor they could do the work for $ 550-​$ 600. That’s when he suggested I look into buying a new furnace because my current one is 21 years old and there could be «other» things wrong with it as well. When I told the receptionist I was going to buy the parts and replace them on my own she told me I needed an HVAC license just to purchase the parts. I bought the transformer for $ 20 from Sears parts (no license required) and installed it in 5 minutes. The furnace started right up and there was nothing wrong with the control board. From all of this I learned that they just want to take advantage and charge you an outrageous amount for work that doesn’t even need to be done or sell you a new furnace. I will not recommend this company.