Woodspring Apts

Avoid at all costs!
From the day I moved in over 2 years ago, I’ve had nothing but problems. I moved in the month of August and the air conditioner didn’t work. A week later they stated they fixed it — they didn’t. It took two more sweltering weeks before they actually fixed it. I brought a brand new clothes dryer with me and the day I moved in, the faulty wiring fried it. The error code stated «Overvoltage». I complained often about it and they ignored me. A YEAR-​AND-​A-​HALF later they finally sent someone to check the wiring. He was here 5 minutes, checked the outlet with his multimeter and said «Yep, more voltage is coming out than is supposed to». I asked what they’re going to do about it, and about the dryer it killed. He shrugged and left. It was never fixed and my brand new dryer was ruined. It also took them 2 years to fix the dishwasher that never worked. Just in time for me to move out.
The apartment is infested with bugs. Absolutely full of SPIDERS, ants, gnats (how hundreds of them get inside my refrigerator, I have no clue), and FLEAS! Drug resistant fleas. My dog has NEVER had fleas in his 13 years of life, but they’re so bad here that prescription flea treatments have no effect, and my dog has become seriously ill from the massive infestation. I’m even covered in flea bites. Again, complaints fall on deaf ears.
An upstairs tenant left their window open during a massive rainstorm and I was awoken with a waterfall in my bedroom, a deluge on my temper-​pedic bed. The only recompense I got from the property managers was «sorry». The windows and sliding glass door are so poorly sealed, you can actually feel a breeze in the winter sucking out the heat. Heat that barely comes out of the furnace no matter how high you turn the thermostat. The manager’s response to the bitter cold in my apartment? Turn the thermostat to «Emergency» and balloon my electric bill hundreds of dollars (when outside of winter, my electric bill was well under $ 100).
Then complaints of noise (walls and ceiling are paper thin), trashy neighbors throwing rotten food off their balcony and into our «yard», massive amounts of dog poop everywhere, pounding and screaming at all hours, threatening neighbors, and non-​tenants taking up the not-​enough parking spaces belonging to tenants. Tiny apartments for what is rather expensive rent for this area. All the while, the two-​faced property managers tell you one thing with a smug look on their faces, and do absolutely nothing (or do the opposite as soon as you’re out of the office). By the way, did I mention they only have one dumpster for the entire complex and you have to pile your trash in your car and drive it to that one dumpster?
After being a model tenant for over two years, (always quiet, no complaints about me, always paid rent on time), I had a run of bad luck and fell behind on rent for only one month. After repeated attempts at meetings with the manager, meetings I’d show up for but he wouldn’t, attempting to work with them and make my one late month current, they decided they’d rather evict me than work with me. One late month after 26 perfect, never-​late months. This shows you how they feel about loyalty. They care only about their paycheck, and not a whit about their tenants. They’re only too happy to get rid of you and get another sucker in your place. The turnover here (voluntary and involuntary) is mind-​blowing. I can’t count the number of people that have moved in and out of JUST my building in a two-​year period.
Stay far, far away from this place, lest they ruin your life (and your pet’s life) too!

My husband and I have lived here for several years. The complex has alot to offer, There is a sand vollyball court, 2 Tennis courts, basketball court, work out center with tanning bed, a pool, dog park and playground for the little ones. The maintenance department is not as fast responding or they try to do quick fixes when you need something done (at times). I will give the maintenance team a thumbs up on the snow removal, they worked their butts off to get it cleared from the parking areas and drive and the sidewalks.
There has been some changes that has came up since when we first had moved in that I dont agree with, but I respect and understand that with a business you have to do things for the business for success at times.

I would not recommend this apartment complex to anyone. We have a neighbor directly below us who is a heavy smoker and the smell of cigarette smoke in our bathrooms and sometimes in other parts of the apartment is like someone is in our apartment smoking. The property manager Heather has been unwilling to do anything about it.