Super Fresh

This place is nerd heaven! I should know because nerds are my people. I went in to grab a last minute case of soda one day. My cashier was rocking a hommunculi tattoo. We geeked out over animé, comics, and game of thrones. So… if I like the workers so much why only three starts. Like everyone else has said the place is overpriced as all hell (even by south street standards). So do like everyone else in the neighborhood does. Go to Trader Joes for the big stuff then here for the misc goods. You’ll leave with a smile

High prices, limited selection, poor quality produce, and long slow check-​out lines are some of the many reasons I avoid the S 5^th Street Superfresh store. The only thing that saves it from one star is its relatively convenient Center City location and its small, but free, parking lot. Not recommended, but in a pinch it will do.

The customer service has gone down tremendously in the past year. Until I see improvement from the customer service and the cashiers stop throwing all of my groceries into a messy pile causing my food to fall on the ground and not even apologizing or slowing down I will not be returning to this location.

A smaller oasis in the supermarket «desert», it’s a convenient local option other than bodegas (do we use that term here?), Whole Foods (pricey, South St), and Trader Joes (far, Mad Max parking lot).
The smaller footprint of this location shows with narrower aisles and reduced options of various products.
Good:
— Convenient location
— Covers the basics
— Prices are reasonable if you hit up the sales
— Across the street from Fine Wine Good Spirits — wine and dine one stop shop!
— Free Parking — street level lot
Eh:
— Produce not the freshest
— Smaller selection of items
— Tight quarters. Almost set off a produce avalanche maneuvering the cart.
— Staff can either be nice/​grumpy. Need to find the happy shift.
Beware:
— Check items in clamshells — the inner items might be funky. Props to the produce/​seafood staff and manager on duty 7÷4÷15 — they went above and beyond and restocked the entire section of basil once I brought the past-​prime (soggy and liquefying) herbs to their attention.
There’s another SuperFresh on South+10^th right next to Whole Foods that’s more spacious, but that’s another review for another time.
2.5 Stars

I am writing about the super fresh on Columbus blvd. since they don’t have a review site.
I bought a container of their «fresh cut daily» fruit for $ 5.99. When I returned home I opened it to have with some cottage cheese. It was moldy. I called the store and they casually indicated I should return it. When I suggested they check the other containers on the shelf it was not well received.
Returning the container the next day was not a problem but the clerk acted like this was not unusual, made no comment and just handed my money back. Hope your store is better.
I will never buy their allegedly fresh cut fruit again.

I come here because it’s the closest grocery to me besides the Italian Market. It’s INCREDIBLY expensive. I get that it’s in Society Hill, but when a product (borsein cheese) is $ 8.50 at this place, and it’s $ 4 across the street at the specialty beer store, something is wrong.
The service is fine and no complaints there. They don’t have their own butcher counter, only a deli. I prefer my steaks to be cut the way I like them, so I never get much meat here besides the occasional sale of chicken. The Superfresh at 10^th and South is MUCH better. Go there. Please.

I’ve rarely been to this Superfresh, but, they are a bit smaller compared to other locations. Including on South Street.
Never remember any issues with staff and the prices were as expected for any A&P store. Sushi from the deli was fresh and typical supermarket variety.
Wouldn’t mind shopping if close-​by.

I HIGHLY recommend that you not be lazy and watch as items are being rung up, or at least glance over the receipt before you leave. I go here at least once a week and always catch something that was rung up incorrectly or not reflecting a sale that has been advertised. It’s annoying that I have to do their job for them, but I do appreciate that the customer service center has been helpful and fixed the problems I’ve caught.

My wife and I live nearby and shop here 1 – 2 times per week. Overall, we don’t mind the small size at all, and if you shop the sales, the prices are comparable to other supermarkets in the city.
We haven’t had any real trouble with employees, but every once in a while someone seems to be having a bad day. The selection also fluctuates, and there are definitely good and bad days for produce (Sunday afternoon seems to be a bad time to buy lettuce, for example). Barring these inconsistencies, it’s really not a bad place to shop and we’ve been happy coming here.

I’ve been to several different Super Fresh locations throughout the city, and this one is subpar. Of all that I’ve been to, this has to have the smallest selection imagineable, yet does not even remotely reflect this in their prices. If you want a bigger selection within walking distance, there is one on the corner of South St and I believe 9^th. Within driving distance, your best bet is to head down Columbus Blvd near Home Depot and Walmart.
If anything, it’s okay for a quick pickup, like a gallon of milk or a can of soup. Preferably nothing fresh, as the name falsely suggests.
Some of the employees aren’t the nicest people ever, and the ones on break stare creepily at people as they walk in. And who are the chain-​smoking older people that sit on bench RIGHT next to the exit? Not sure if they’re affiliated in anyway with Super Fresh, but I can think of about a million other places to have a smoke.

It’s a real shame. The people who work at this Superfresh store are helpful and hardworking, but the food is getting worse and worse. I don’t know what Higher Ups in the management nationally are thinking (probably nothing), but they are not considering the clientele in this area or their needs.

I live one block from this superfresh and only go here in an emergency. Id rather pay similar prices for better produce at whole foods and get much cheaper prices and much better customer service at trader joes even though they are both out of my way. It’s a shame because ½ of their employees are very nice but ½ are horrible and unfortunately I don’t want to take the chance of receiving such horrible customer service again.

I love this Superfresh! They have the nicest cashiers that always brighten my day! They have a great selection, fantastic prices, and if you have a Superfresh card you save on every purchase– its fantastic! This is my go to market.

Awful. The majority of the employees here clearly either hate their job or just hate life in general. When I went to check out the manager was basically yelling at people to switch lines. The cash register person was so unfriendly and not helpful. I thought my groceries were going to fall off of the conveyor belt. She begrudgingly bagged my groceries (isn’t that her job??) and seemed like she wanted nothing to do with being a cash register clerk. I will
Avoid this store. It’s awful compared to my favorites; whole foods and wegmans

Apologies to those of you who have had bad experiences at this Super Fresh… I happen to find it super convenient and super affordable! The customer service, for the most part, has been good, and one of the store managers even went out of his way to try to find an item I was looking for that was not easily displayed. Even though the store didn’t carry said item, I thanked the manager for his efforts and continued my shopping. This store is usually my go-​to market since it is closer to my apartment than the one at 10^th and South, but if one store has a special the other store doesn’t have, the good news is that they’re close to each other.

Just when I think things are getting better, I have an awful experience.
I come to this location regularly as it is a block away from my office, so I have come to know which are the regular employees and which are new.
Last night, one of the newer cashiers was extremely snotty to me. I was in line behind another girl and he was being friendly and chitchatting with her. When it was my turn, I said hello and asked how he was. He completely ignored me while scanning my items. He didn’t even return my hello. I placed my canvas bag on top of my groceries (clear sign that I want to be green and shove everything in the bag) and he starts putting items in plastic, two for each bag. I ask him to please not give me a thousand bags as I’d brought my own. His snotty reply was «I wasn’t going to give you a thousand, just four» i told him even four was too many as I was walking home. He made me re-​bag everything on my own and didn’t say goodbye or thank you. I was so angry at the way I was treated that I forgot the huge bin of coffee behind and of course he didn’t care enough to come after me to give it to me.
It still amazes me how people with such nasty attitudes are able to hold down a job. Poor choice in hiring Super Fresh!

I am a little confused at all of the angry reviews, so I will share my experience.
Is this the best source for fresh affordable produce? Nope.
Is it so conveniently located that you will go there anyway and be grateful? YUP!
I lived in the neighborhood for 2 years and this was my go-​to store. Reasonable selection and I never noticed the prices to be more expensive then any of the local alternatives.
The point is, if you don’t have a car, this is where you should come to in the city. You won’t experience the frenzy of the italian market or reading terminal, and the prices won’t be as absurd as Whole Foods.
Also…as far as the service goes, I’ve never noticed a problem. Once I stood in line, had all of my groceries rung up and reached in my purse to realize I had left my wallet at home. The cashier was super sweet to me and completely understanding. She held my groceries while I ran home to get my wallet. She completely sympathized with me and didn’t make me feel bad at all for holding her up.
There are a lot of places in Philly that I detest, and this is certainly not one of them!

Poor service. Poor selection. Don’t even get me started on the «bakery» or staff. This place is great if you need something to hold you over until you can get to your real grocery store.
I will say that I have noticed that they have recently hired some new staff and that gives me hope for this place being better, but if you want produce, save your money and just go to the Italian Market.

Bakery specials are worthwhile. Location is most convenient of any downtown supermarket. Prices have been on the rise lately. The bagged ice chest often contains several employee snacks, such as a partially consumed pint of ben and jerry’s, despite a stern note hand signed by the manager prohibiting such.

Super FRESH? That’s a joke. Produce stays fresh for about a day.
But this place is OK. It’s a big box grocery store with slightly inflated prices because it’s in the middle of Society Hill, and it’s pretty close to my place so it’s convenient in a pinch. I like the fact that there are approximately 9348 different combinations of pre-​cut fruits and veggies. Whole is cheaper, of course, but sometimes I’m lazy.
The staff seems a little ornery in that South-​Philly-​we-​call-​you-​honey kind of way, which makes the place oddly charming, and the only part about the place that has any charm at all.
Bonus points for placement — across the street is a liquor store AND a deli that sells beer. Great for those last minute, «crap I need a bottle of red wine to complement this dish» moments.