Poochie’s Place

I’ve been going to this spot for the past 3 years and it always came out the way I wanted it and the owner is super nice. However, went there today, the cut and bath for my dog that usually takes like 5 – 6 hours every time, took less than 2 hours. The dog is shaved down all the way with a ginormous long haired head that is not blended in to even the neck. Even though I requested for a round head cut, the cut has never been like this before. The cuts weren’t as fine as before and she doesn’t even smell as nice. As much as I love this place, I might try other things in the future.

Very Disappointed. I brought my two dogs to Poochies Place. My puppy was very matted. Poppies was cut low and uneven. There patches of long hair. I’m not sure that he was dried… His hair was a little scraggly… I watched the groomer put ribbons in the three dogs picked up before me but nothing was done to dress poppies cut up. My Golden sheds a lot — we discussed a short cut. When I came to pick the dogs up, I waited almost 3 hours after the closing time. My dogs had been there all day. My Golden (Goldie) didn’t have a cut. The hair from her stomach was cut and her tail… Which confused me because I left instructions nothing off of the tail. I was asked how I liked her cut and I responded several times she could be cut shorter. It was so late I had to take them when she said she was done.
I called back the next day and left a request to bring Goldie back in to get her hair cut shorter — which was what we discussed when I dropped her off. The owner never returned my call. I’m very disappointed that I didn’t get the courtesy of a returned call. The one star is for the dog she did cut… She really did try to stick with what we discussed. Not sure what happened with my other dog. On my way to another groomer tomorrow.

Amy is awesome
I called on a busy Thursday morning and although she was booked she took me anyway. And. My dog Benji lloks awesome thanks Amy
WG

UPDATED REVIEW: I am still as much in love with this business as I was when I wrote my first review which was in 2013. I have been taking my dog Hazel there since then. Amelia is the BEST groomer, hands down! She is always consistent, and so loving and kind with my Hazel. I couldn’t ask for a better groomer. When I explain or show Amelia how I want Hazel cut, she LISTENS, and remembers what was discussed only leaving my baby girl FLAWLESS. She always smells and feels amazing, and not even a hair is ever out of place.
She will work with your schedule! She is VERY flexible which helps me out a LOT. It’s even better that she communicates via txt message. Definitely should be your groomer, and most definitely worth at least a try! If she wasn’t amazing I wouldn’t be a loyal customer!
And when I say she is personable, and is kind… She really is. She has a love for animals that only animal owners would understand or pick up on. You can easily tell she LOVES her job, and that makes a difference to me. She even remembers Hazel’s birthday, which is amazing.

Had an appointment last week and waited outside the locked, dark shop for 15 minutes past when I was supposed to have dropped my dog off (despite an appointment confirmation email and another reminder email). There was another customer there who had been waiting for more than an hour and had had a scary experience where her nervous pup had backed out of her harness and gotten loose on 4^th Street. A good samaritan helped her corral the dog before anything tragic happened, but that might not have happened if she’d been able to keep her appointment. I had to leave so I could get to work, but was finally able to get a hold of the shop on the phone to let them know I wouldn’t be coming in and why. The person on the phone treated me as though I was inconveniencing them in canceling last minute and claimed to have been in the shop for more than an hour, despite both me and the other customer knocking on the door, calling etc. I’ve been here before and they do great work, but I’ve heard others complain of this problem of arriving to a closed shop despite a confirmed appointment, though it’s the first I’ve experienced it. I emailed them to follow up but have heard nothing back. It’s a shame because I’ve been happy with their work in the past, but I think I’ll be finding a new groomer.

I am still such a fan of this place. Came back for another session for my 1 year old rescued shepard mix and they did an even better job this second time around. I love how thorough and attentive they are. My furry baby is looking sharp and smelling amazing. They were able to trim her nails a little shorter this time after a difficult experience with her before which I don’t hold against them at all as she is really really difficult with this. They went above and beyond and realized that they mistakenly overcharged me last time so reversed the charge on top of the lower quoted price while providing an even more comprehensive grooming experience with her. I am in awe!
Best of all they do the best job of tackling the shedding which we have come full blown war with now that summer is almost here. They have some magical way (better than our own furminator) of removing her undercoat. I even tested it and tried to pull some fur out with a semi-​gentle grab ;) which normally sends little sneaky troops of fur out attacking you with even just a slight pat on her head… but not one strand came out!
They are so sweet and thorough. Would really recommend this place! She can be super shy and anxious but they always find a way to put her at ease.

We have used Poochie’s Place for grooming, as well as sitting and I know that our pup is always in good hands! Amy is great — very accommodating and affordable. Leaving your dog with a stranger can be daunting, but I haven’t had to worry at all! Added bonus of picking up a clean puppy after a weekend away! I definitely recommend this place — thank you!

I am an overprotective mother who is highly attached to my pup, Sophie, a Coton de Tulear. I take her everywhere and I am loathe to leave her. It’s not a healthy relationship, I know, but it is what it is. Well, recently, my daughter got married in CC, Philadelphia and I stayed at the Loews, a pet friendly hotel, on the evening of her wedding. I needed a petsitter to come in and feed Sophie dinner and walk her twice during the evening. The hotel recommended Poochie’s Place and assured me that they were great and would take good care of Sophie. I spoke with Amy, the owner, and she was everything the Loews concierge said she was. She made me feel confident about leaving Sophie in her care. She was so professional, asked a number of questions about Sophie and told me that she’d call the day before the wedding to confirm. She did and I know it’s not a huge thing, but seriously, how many people do actually do that? When I checked in at the Loews, I again voiced my concern about leaving my pup, and again was told that she’d be in Amy’s wonderful, loving and capable hands and that they recommend her to all of their animal-​loving clients. During the wedding, I had a fleeting thought about Sophie but didn’t have any time to dwell on it. And there was no need. When I got back to our hotel room, Sophie had been walked, fed and watered and, on the desk next to her crate was a lovely and thorough note from Amy documenting her visits. I don’t live in town but if I did I would use Poochie’s Place for every service that they provide pet owners. They are wonderful, professional, caring and it’s obvious from my conversations with Amy and from her note that she loves animals. I recommend Poochie’s Place to anyone looking for pet care services and who wants someone who will love their pet in the same way they do. And one more thing, Amy’s fees are VERY reasonable. We gave her a good tip. She took care of our fur baby in the same way we would and that, in my opinion, is invaluable.

I just took my little dog to pooches palace. Let me say I can t believe how incredible the service was and how friendly the staff is. The person I dealt with, Amy was professional and courteous and willing to meet all my needs. My dog is exceptionally skittish and she was willing to cater to my phobias. I can’t recommend enough this groomer to someone who truly loves their animals and best friends.

My boyfriend and I took our one year old Pekingese Mushu for her first ever groom and I can not speak highly enough of Amy! As the other reviews stated you really can tell she’s a dog person and is so nice that we felt totally comfortable leaving Mushu there.
When we entered Amy asked us some details, quoted us a VERY reasonable price, and gave us a time frame of 2 – 3 hours. I liked that the door is kept locked, the atmosphere seemed really calm, and I didn’t see any cages or crates. Two and a half hours later our little girl looked and smelled AMAZING, complete with two pink bows. Not to mention that Mushu seemed to enjoy her time at Poochies Place and did not seem stressed or anxious at all.
It’s one week later and Mushu still smells like fresh apples and is so, so soft! We were super impressed and can not wait to take Mushu back for another spa day at Poochies Place!

My dog + I are new in town, so finding a reliable groomer was a must. I’m very picky about where I take my fur child, especially time spent at the groomers + whether she comes out relatively stress free. This groomer was close, easy to make an appointment online + I was able to schedule on fairly short notice. The front of the store has pet treats, clothing, etc. + the back area is dedicated to grooming.
I got a full groom + it took a little (lot) longer than expected, but I always keep in mind pets can be unpredictable + unruly — which is why I’m not doing this myself! My pup came out fresh, trimmed + happy. The poor owner looked so exhausted (they are open later than most places) I gave her a good tip! Just giving my dog a simple bath makes me want to take a nap.
She was also very knowledgable about supplements for different dog issues + sent us out with a complimentary treat bag.

Third time using Poochie’s — and just as happy each time. Great job. Fair price.
We are super happy with the service we get. Great hours too — early drop offs not problem!

I have been using Amy and Poochies Place exclusively for my dogs grooming needs for over a year now. I am so beyond happy with the services provided. First off, I love supporting smaller, local, woman owned businessed instead of the ‘big box’ guys. But I wouldn’t keep coming back just because it’s a local business, I keep coming back because I truly feel like I receive a superior product when I utlize Poochie’s Place as opposed to other places. I live in the Northern Liberties area and we have an abundance of animal related stores (grooming, training, boarding, retail, etc.) so competition is fierce. I know that by bringing my dogs to Poochie’s Place I am getting an amazing service at a reasonable price. I have two dogs so it can get costly for me, but not at Poochie’s Place. I feel like the prices are more than fair, especially for all the services provided and the high quality of the products. I would also like to make a comment on something that does not personally bother me, but might be useful for other customers. Please remember this is a small business and they really take their time and care with your beloved animal. Due to this, sometimes it takes longer than expected. You gotta roll with the flow on this one. I wouldn’t want someone to feel rushed with clippers and sizzors around my babies, would you want that for yours? They have early and late hours for pick up and yes, depending on the size of your dog (or if you have multiple like I do) it may take several hours– and that’s ok. Lastly, I will add that you can’t just walk into the store– but again this is a good thing. It’s a safety measure and something I haven’t seen at other places but then when I really think about, all places with animals should have a locked door, or second door entry-​way. I think it’s a smart way to enhance safety and is just another measure that makes me feel good about leaving my dogs there all day long. Overall, it’s really a wonderful place for animals to get cleaned and pampered and I hope Poochies’s Place is around for many more years to come.

I called them last minute and they took me because of someone cancelled their reservation. It was not too far from where I live. And the owner was very courteous very gracious and the dogs looked great. The price was right and I was very satisfied. I’m going to go back again. And tell my friends.

Today Amelia was amazing with my dog who has separation issues. She was so sweet and let my dog take her time to get acclimated. When she called to let me know my dog was ready to be picked up, she made sure to tell me how the visit went and surprised me with a goody bag of dog treats and a loyalty program. I even was able to book the appointment through their website before the facility opened for the day.
I also have a rescue pit bull who I had taken in about a year ago on a whim because she had just been spayed & couldn’t be bathed for a MONTH because of the dissolvable stitches, but had been homeless before her shelter stay and STUNK unbelievably. The sweet lady at the counter saw my plight and took us as a walk-​in, which I’m pretty sure is not their policy. She was gentle, worked around my frightened baby’s stitches, and made such a difference in the smell. She even gave my dog a flower ribbon!

I always feel comfortable when I take my cat to Poochies Place for grooming! And as always, she does a great job on her. Thanks !!!

Called for a last minute appointment for my 6 month old Yorkie. Amelia was able to fit Maggie in for her first official grooming. She had trimmed Maggie’s face up about a month earlier and remembered her. As it being the first time I had Maggie groomed I was totally shocked when she said I had to leave her there. I had major anxiety, but when I came back to pick up my little pooch she seemed perfectly at ease. She also looked amazing and smelled like a little honeysuckle flower! I am so pleased with Poochies Palace and can’t wait for Maggie’s long gorgeous adult coat to grow in!

My favorite dog groomer! My dog is hyper but Amy is so great with him. She goes above and beyond to make him look and smell great! We wont go anywhere else. Great service and reasonable rates! Thanks for the great service

This location is reasonably priced and to the point. I have an English bulldog who I’ve taken multiple times. Each time Max looks like he’s had a ball and also comes out nice and clean with a fresh smell. The de shedder is a must! I would continue to use their services.