EZ Storage

Wonderful customer service, VERY VERY modern and clean units with high degree of security. The outside units are just as good as the inside units. Wish they were a little closer to the city.

I must say in a world of everything being automated, this was a pleasant and much needed change of pace.
I had booked a public storage but got delayed and they were unwilling to facilitate my late night arrival. I called around and found ez storage. I am so glad that I did.
Manny was so helpful, he arranged exactly how I could rent the garage and come in after hours and then return a later time to sign the paperwork. He was so accommodating and I will never forget that. I don’t leave a lot of reviews but this place deserves one. If I ever have storage needs again in Philly I would come here or to another branch because of how great their customer service was.
The facilities were clean, well maintained, and easy to use. I rented a 10×10. Ceilings very tall.
Oddly they have only 3 reviews including mine on help but many more and very positive on google.

Very rude salesperson and underhanded marketing. I called today to take them up on their «free moving truck» offer. But they wouldn’t give it to me unless I started my lease today. Well, I don’t need the lease today; I need it starting Saturday, and don’t want to pay for something I won’t use. So I asked if I could give them my credit card to hold and start the lease on Saturday. The woman I spoke with (Sue) was rude to me when she said that wasn’t an option. Honestly, their «free truck» deal is a scam because it’s useless unless you reserve it a week in advance, and to do so, you need to sign a lease ahead of time, meaning you pay for extra time that you don’t need. Don’t use these people.

Great experience here today. Sue is wonderful. She clearly told me of my options and guided me to the best unit for my needs. Pricing is very fair and I was able to get the first month free. The facility itself is clean and appears well protected.
You can tell that they take pride in the facility here and care about customer service, which is very refreshing nowadays.

Self-​storage doesn’t get any better than this. Proprietors Sue and Ray Johnson received a slew of boxes from a cross-​country move via USPS, packed a storage unit for me, then delivered everything to my new place in Philly, all for a ridiculously low price. That would have been enough to get them to my first level of peripatetic sainthood, hands down.
But it gets better. A couple of years later, I stored my things at EZ Storage again in preparation for my next cross-​country move (again with free pickup, thanks to a sweet student-​moving deal). I’d already landed on the west coast when the moving plans changed from driving to shipping. Ray built a pallet, packed my things onto it, and helped with shipping logistics, for a very very nominal charge. Who does that?!
Would I still have all my things without Ray and Sue? Probably… but maybe not. Would I be able to think about moving without flinching? Not a chance. Would I have such faith in humanity and the kindness of relative strangers? A resounding no!
In short — Ray and Sue are local treasures. I don’t think I’ve ever said that before about anyone, but they deserve it, and then some. I can’t recommend EZ Storage highly enough.