Dentex Dental Group Ltd

I was going here from about 2006 until I lost my health insurance in 2010. Never had an issue except for a comment about the way my teeth faced in my mouth. Like, how do I know why they do? You’re a dentist.

This place can be a godsend for people without dental insurance. No spa like atmosphere… frankly when I need to go to the dentist I want to basically get in and out. you know, just do what needs to be done and do a decent job. And this place fits the bill. Yes, there are definitely some interesting «characters» in the waiting area. Makes for good people watching if you ask me.lol.the receptionists are basically polite. you know, sign in and have a seat. And they are able to tell you how many people are ahead of you. I have been here four times and they can be totally packed and you will wait or empty and you won’t have to wait… and they even did same day for me when I had an emergency. You should ask for Dr. Lau (sounds like lion they say… lol) she did 2 caps and extractions for me. She is really nice and to the point which is a bonus. the extractions were totally painless and she is good with that numbing needle… I barely felt a pinch. The extractions healed completely with no complications. I can totally see her working at an overpriced rittenhouse square office.haha. I have no knowledge of the other dentists except dr. Vu which I had a 3 minute consultation with, but I cant say she made me feel as comfortable as Dr. Lau. The cost of this dentist is so fair, literally a savior. I referred someone here and they also had an excellent experience. Really glad I found this offices funny flyer in my mailbox:)

This place sucks. I went here a couple years ago when I first moved to the city due to it’s proximity, but now I know better and travel further out for my dentistry needs. I got in an out fast enough, but it was all very rushed and I didn’t feel like a got a real cleaning. I knew something was off when the dentist didn’t immediately critique my flossing habits. Then he randomly said he was filling a cavity which took two seconds and I suspect was just to get more $$ from my insurance. And then when the assistant got my uvula caught in the suction device and pretended it didn’t even happen, I was done. My uvula felt uncomfortable for a couple months after that. Worst dentist experience ever.

The worst place for ANY dental issues. Do not get ANY treatments from ANY dentists here… I never had such an aweful experience! I NEVER was ‘afraid of the dentist’ until I had THIS ‘doctor’? explore my mouth! I’m just curious how he passed Dental school!

This was hands down the worst dentist experience of my life. I have been to several dentists in my life and just moved to the city and needed to find a new one. The staff seemed ok, no one was remarkably personable. I saw Dr. Cho and he seemed very rushed throughout my appointment. He said very little, except you have a cavity and promptly started injecting me with Novocaine. There was no discussion as to… I’m about to give you a needle and start drilling in your mouth… he just did it. I don’t need a doctor to explain everything, but isn’t it normal to give your patient a heads up before giving them a needle and drilling a hole in your tooth. I have only had a few cavities but In the past dentists have shown me the xray of where my cavity was, and then asked if it was ok to fill it. After filling the cavity he began to clean my teeth like the world was ending. I appreciated that he was trying to be quick but he was going too fast & too aggressive. When he finished he just left the room. My mouth was full of blood and I sat up and there was no sink to rinse & he didn’t say anything to me. There was a girl in the room cleaning up and I asked her where I could rinse my mouth and she told me to go to the bathroom. I have never been to this dentist so I had no idea where the bathroom was. Again my mouth full of blood, I asked her where the bathroom was and she told me down the hall to my left. I wasn’t looking for hugs or anything over the top in patient treatment but I’ve been treated better by cops pulling me over for speeding. There was no thank you, goodbye, or have a good day from anyone. Just «the bathroom is down the hall on the left.»

I thought I would write this review in steps. I am in desperate need of a dental visit, something I dread, and I’ve let my teeth get into really bad shape. I was walking by this place — not far from my home — and gave them call outside using the number on the sign. The sign, by the way,
simply said «DENTIST».
After making my appointment (for the next morning, which I found shocking!) I asked «what is the actual name of your practice?» Because I wanted to look it up here on Unilocal and cancel if they had bad reviews. She responded «Uh, I mean. it’s just Moyamensing Dentristy.» Which I believed.
Until I looked here and saw that they are, in fact, part of Dentex Dental, a larger group of offices. That’s not a big deal to me, but I have to wonder: did she not KNOW this, or was she intentionally not giving the information?
So based on this initial interaction I am giving them 3 stars: starting at 3, then moving up to five for the pleasant customer service, immediate answering of the phone and fast appointment. Then a deduction of 2 stars because of the disease I feel over the ‘name thing.‘
Part two of this review tomorrow!