Chart House

Came here for dinner a few days after this past Christmas. The atmosphere is great but the music they were playing was top pop music hits and seemed disjointed from the overall ambiance which is understated elegance.
The food was 4.5÷5: coconut shrimp is a MUST as is the ahi platter: both are delicious and extremely artfully presented. I’m obsessed with the coconut shrimp dipping sauces.
I had the lobster tail and it was okay… pretty dry coming from a seafood place. I know this isnt Long Island or Maine but c’mon!
The salads are also very good– large serving and lots of flavor!
Our server was good but not great, he wasn’t really able to answer our questions about certain dishes and was kind of invasive with his ‘small talk’ questions.
I will be back!

overpriced, poor service. meat not cooked to specification. salad bar inadequate

My bf and I are just returning to our hotel after having dinner at chart house. We were celebrating his birthday. We are giving it 5 stars because the service from our waiter Susan was wonderful. She was friendly, witty, and very attentive. The food was also good I had the filet with lobster and crab sauce on top with mashed potatoes. My bf had the coconut shrimp. For dessert we ordered the lava cake which was ridiculously amazing. We had the kimchi calamari for an app. The icing on the cake is the view. We were sat by the window and had a beautiful view of the river. I can’t imagine what it would like if it was day time.
We are just visiting philadelphia but when we return we will make it a point to visit chart house again.

This restaurants literally deserves one star.
I came here for my close friends birthday about a year ago. The food was okay, I think my food was a little cold too. Anyway, my boyfriend surprised me with New Years Eve reservations because my birthday is actually on New Year’s Day but something came up so we had to cancel.
The cancellation process was horrible. The restaurant opens around 4:30 so I called a little after and no answer. My boyfriend also a called and no answer. A little before 5’o clock I finally got an answer from a rude gentleman who I’m automatically assuming is the manager. He was talking to someone else as he answered my phone call and then replied «hello?!». I’m like «hi I would like to cancel a reservation.» Then he said «For tonight?! You can’t cancel tonight. We’ll charge you $ 125 per head. What’s your credit card number?» Then I put him on hold and spoke to my boyfriend about it. We were both mad because we used open table to book our reservation and online it said we had until 5pm to cancel. I returned to my phone call and explained to him what I read online, and then he replied with «You have to cancel 72 hours before hand» … But we made the reservation less than 24 hours ago. What a scheme. So I said «okay. And hung up». About a few minutes later we tried calling again repeatedly and of course no one wanted to pick up. Until a young lady answered the phone, we told her again that we wanted to cancel our reservation and she kindly replied «okay! No problem.» Then we asked her if we will be charged and she said «no».
So what the crap? One rude man says no and says we have to pay $ 125 per head. And then some nice lady says yes and free of charge.
I will never come back to this restaurant.

Lame! Work party. They yelled at us for having a loud conversation even though we rented the entire floor. Drinks were watered down. And they didn’t even serve seafood!!!

Yesterday was a very sad experience for me. I’ve been to the Chart House here on the Delaware River many times. Always a special experience. Some of the elements are still there. Wonderful atmosphere, great view of the river and excellent food (altho I noted that prices which were never cheap, have risen somewhat). Now for the really sad part. It was like visiting an old friend who seems in the mid stages of some degenerative brain disease. The wait staff was completely clueless (and perhaps also understaffed and this contributed to their downfall). I ordered the Caesar Salad, my friends purchased the amazing Salad Bar. We ordered cocktails and just minutes later my salad arrived (a clue of what was to come). So my friends went to the Salad Bar. After some minutes I was enjoying my salad, perhaps ¹⁄₃ eaten. My friends left for seconds at the Salad Bar and here comes our dinner. Plunked down on the table next to my barely eaten salad. All this time we never saw our waitress. I had wanted to order a glass of wine for my dinner (this was not to be). We adjusted our eating and enjoyed our delicious dinners. I left the table (seeing no wait staff) to ask for the Manager. He was later located and came to our table to apologize. He provided me with a complimentary glass of wine. We decided to try to make the best of it and order coffee and dessert. After some time, the waitress appeared and asked if our meals were satisfactory (a little late) we ordered coffee but before we were able to order dessert she sprinted away. After another 15 minutes the coffees arrived with apologies for the delay. We decided at that point to cut our losses, ask for the check and get out. The place was not full, altho there were a good number of people around. Plates taken away, we were in and out of there in just about one hour. Our memory of past wonderful dinners fading in our heads and disappointment and sorrow prime in our hearts. It is so very sad to see a wonderful old friend become an incompetent hack.

Was brought here for my birthday dinner & I was impressed. Ordered a spinach salad (which was huge & good) & crabcakes which were delicious. My hunni ordered a ceasar salad (huge & so good & I don’t even like ceasar salads) & coconut shrimp. All the food was good. They sit you near window so you watch the water. Dimly lit so it’s very romantic imo. Complimentary valet parking was a huge plus. definitely be going again

Came to this location again last week. We pretty much celebrate everything in our lives at this restaurant. Everything on the menu is fabulous. You really can’t go wrong with any choice. To top off the night, the chocolate lace cake is to die for! Not only is the food worth the price, the experience is worth it as well. Beautiful ambiance and view during dinner. My favorite place to dine!

The view is charming for that it is actually build into the river. The food has a great volume but not that really dilicous

This restaurant seems to have been around as long as I have been alive — it has seen it’s ups and downs and through the years — I would try to stop in to see which end was up. On this visit — the Chart House was on the «Upswing» I am glad to report. I was in the mood for good «cocktails» and I came in during the «Tall Ship Festivals» a few months ago and remembered the cocktails, but this night — I also had a full dinner entrée as well.
One of the best parts of this restaurant is the location on the waterfront. It was after work and me and a friend decided to treat ourselves to a great dinner and drinks. We both enjoyed our cocktails and for the appetizer we decided on the Kim See Calamari — the sauce made it outstanding! My friend ordered the stuffed Tilapia and I had the pasta with savory shrimp — both good choices. It was a quiet evening in the restaurant, so the service was adequate.
Overall, I do feel the food and drinks are a bit on the high side, they were all good — but not outstanding as the prices would suggest. Be prepared to spend some $$ for a night out here.
Pros: Location — Great Scenery
Cons: Food is Ok — Prices are High

A girlfriend and I went for Night Out Resturant week running from ⁸⁄₂₁ to ⁸⁄₃₀ (3 Courses for $ 35). We sat on the outside deck… Food, Service, Ambiance… Amazing!

I have never had so poor a service in all my dining experiences!
My boyfriend and I made a reservation on Sat. the 22^nd of August at the ChartHouse, for 6:30pm. We had never been before and we’re excited to try something new. We entered the establishment and saw two hostesses; one filing her nails, the other not paying us any attention. The hostess who was filing her nails looked up and asked «Can I Help You», as if l there was some other reason we came in to the restaurant!
We sat down and several minutes later was greeted by the waitress; everything seemed ok at first. My boyfriend and I were enjoying each other’s conversations when we realized 50min had gone by and we had yet to receive our appetizers. and in all that time hadn’t seen our waitress either. Finally the app shows up, and a few minutes later our waitress arrives with a whole lot of excuses brought with her. We were hoping this would be the last of any problems, since my boyfriend and I don’t get to go on dates often (we live in separate states). However, it didn’t end there… another 30min went by… no entrees!
My boyfriend was starting to fume, so I decided to find out what was going on with the food. I found a manager, who had me follow him upstairs to the kitchen, only to find out that the meals had gone out a few minutes before. The manager brought me back downstairs, and with a wave of his hand said «sorry for the delay», as he walked off. Little did I know that my boyfriend had also called for a manager, but no manager came back from his request. Our server then showed up with more excuses, and seemingly flustered that we had contacted a manager. My boyfriend just asked her for the check and the dessert. She even mentioned that she would get the dessert on the house for us. However, my boyfriend didn’t want any discounts, and stated that he would again just like the check and the dessert right away! Another 20min went by and neither were brought out. We then called on the person in charge of this establishment. He listened to everything my boyfriend had to say and tried to appease us, asking us to give the establishment a second chance. For my boyfriend the damage had been done. He and I never wanted to step foot in any Chart House establishment again!

The Crab Cake Appetizer here is to die for, it by far was the best mouth watering, tantalizing crab cake I have ever tasted in my entire life… The only thing is that it just wasn’t big enough, but it was certainly worth every cent, and I highly recommend that everyone should try it upon visiting this place, the view of the Delaware is simply awesome, the seating is laidback and extremely comfortable and the staff there is very friendly and outgoing, I love coming here a lot

Giving it 3 stars because apps and dinner were great. We had coconut shrimp and crab cake for apps. Both delicious. Sea bass and scallops Italia for dinner. Dessert was ok had apple crisp and signature volcano cake. Don’t order the espresso, it was regular coffee in an espresso cup. They were lacking the espresso spoon too.
View is great, but don’t sit on the top floor. Once they start cooking it’s like an oven up there. Server, Isaac was great. Would be 4 stars for sure if not for the lack of A/​C upstairs.

Ambiance is nice here. Whether you sit indoors or out on the deck, you can hear the water which is very relaxing. My family and I sat out on the deck, so we had nice views of both bridges and enjoyed watching boats of all sizes go by.
I would venture to say that the reason this is a four-​star restaurant and not a five-​star restaurant is mainly the experience and charisma of the wait staff. Our waiter did not seem blessed with either– he seemed stressed, uncomfortable, unsure of his recommendations, and he lurked at our table a bit too long at each visit. My sister ordered a refill on a glass of wine before our food came and it did not arrive until she was nearly finished with her entrée. For the prices you pay here, you just expect a little more than that.
It’s a shame because the quality and presentation of the food is really excellent. My only complaint was that the tomatoes on my plate were not dressed or seasoned, just plain tomatoes cut in half and put on the plate as a garnish. But everything else we ate was fantastic.

I have been to the Chart House many times and usually very pleased with the service, however have to say, that this time I was dissapointed with the service. We were seated at 8:35, provided the server our appetizer order (only 2) at 8:45 and did not receive our appetizers until 30 minutes later. We followed up with providing our meal order which included 2 soups and 2 entrees, about 5 – 7 minutes after we ordered our appetizers and received our meals a little over an hour after being seated.
I voiced my displeasure with both the server and manager and they really did not have an answer for me, however the manager did deduct some of the food expense (appetizers) from my bill. Not sure if I will be returning.

I came here for my fraternity’s formal in May and I would have to say that I was disappointed with the location. I think we were charged about $ 85 for a three course meal and an open bar. People seem like they enjoyed the open bar but the food was definitely not up to par. The clam chowder is $ 8 on the online menu but tastes very ordinary. In addition, the prime rib was very hard to chew. The whole rib just seemed very raw but I really prefer slightly seared on the outside with a pink center but the entire rib was very pink.
The only good thing about the place was the ocean view and deck. It’s a good place to take pictures but for a formal there wasn’t a space big enough to dance at all.

Honestly, there’s really nothing great about this place other than the fact that yes, it has a nice scenery. Every time I come here, the food lacks an «uummph» to it. Yes, the plates can be pretty, but how does it taste? Maybe managers should look into different menu ideas or hire new cooks? Idk.

First time back in nearly 20 years. I’m sorry to say that it hasn’t changed a bit. We were there for a special occasion luncheon and it was like we stepped into a time machine. I get that it’s a chain but I think you guys got the full value out of the carpet, tables chairs etc and a changeout wouldn’t kill you.
The food is decent. It’s not terrible and it’s not fantastic. They aren’t there to wow you with cuisine. Their main claim to fame is location, location, location. Without the view they are Red Lobster.

We came here for our anniversary dinner this week and was less than impressed with well… everything. The main issue was that our server was a robot. No smile, no sparkle, no «I’m great, I deserve 18%» factor that I usually enjoy at expensive restaurants because lets cut the crap, you mainly pay for the service. Everything was rehearsed and I couldn’t even understand a word he said because it was fast, mumbled and not clear. Even that beautiful view won’t make me come back here.
My Cosmo was $ 12 and not filled to the rim (how all Martinis should be).
I ordered the filet medallions and stuffed shrimp for $ 35.99. I ordered my filet medium And it was medium well (almost no pink). I was under the impression that medallions were whole pieces of filet. This was one filet sliced that honestly tasted like it had been sliced before it was cooked. Unless I want a stir fry, that’s a no no. And… not to mention the basic fact here that nobody eats a filet well done or slices it before you cook it. You ruined the natural flavor of the meat Chart House! It was tender but still had that underlying dryness that happens when you overtook a filet mignon.
Overall the food was just okay. I wasn’t impressed with anything. Not enough salt, natural herbs, I don’t honestly but it just didn’t blow me away. God if I have to pay $ 48 for a meal and cocktail, I want my socks knocked off.