Bridals By Danielle

I bought my dress here last week and I couldn’t be more thrilled about it.
My appointment was with Michelle, who was such a sweetheart and so helpful!!! She understood exactly what I wanted and gave me a ton of tips that were extremely useful.
The inside of the store is so gorgeous! It really is a complete experience, they make you feel so special.

I had a great experience at Philly Bridal. In fact, I plan on returning and buying my dress there later this week.
I had first been to this store about 2 years ago with a girlfriend. I remember how beautiful the dresses were then, and it was one of the first places that came to my mind when I started thinking about dresses when I got engaged this year.
There was a good selection of choices, but not to the point where it was overwhelming. My consultant, Michele, was wonderful. She was candid, friendly, and gave helpful suggestion throughout the session.
While there were a selection of higher cost dresses, like beaded Lazaro dresses, I was most surprised by that they also offered other quality dresses at more affordable prices. I do not think that you can top this value.
By the end of my appointment, I knew this would be the last wedding dress store that I would be going to. I cannot wait to go back there and finalize the dress of my dreams.

Since it was my first time wedding shopping, I can’t make too much comparison. What I can say is my experience was a pleasant one. Chelsee (not sure of her spelling) was extremely helpful, personable, and patient. Toward the end of my appointment, she even made a suggestion that she thought I would be happy with.
Although, they didn’t have the sample dress I had in mind, there were many other dresses to choose from to find the «it» dress. The very first dress I tried on was almost perfect! So never know what’s in store for yourself. I also didn’t have a budget in mind, so it gave me an idea of what I liked and what I can expect and rule out.
I do wish there were more space. It was a bit tight trying on dresses and showing my friends while another group is also sharing the space doing the same thing.

I really loved the boutique, when I came the staff was very friendly. I felt that the service was great, when I came for my appointment, I felt that I had Kelsey’s attention and she made me feel very comfortable. She let me look at all the dresses before she asked me what I was looking for. Once I had an idea of what kind of dresses they had, she picked out some dresses based on what I told her I liked.
I was actually surprised at the selection, it’s a small boutique and I’m a curvy girl so they had a great selection of dresses, and I found one that I really fell in love with I would definitely recommend Philly Bride

I have been seeing terrible reviews on Unilocal and can’t understand why – I had a great experience… once I got my appointment.
Caveat: I am simply rating based on an appointment. Not on buying a dress.
My overall experience was a 4
Dress Selection: 3 (not as big a selection as some of the out of Center City stores, but good for the space) Good range of styles and prices.
My Consultant: 4 Kelsey was nice, helpful, and not pushy. She got me alternate sashes, and headpieces to try on, too. As was the lady at the counter (probably the owner?)
I can’t rate it a 5 as getting them on the phone is tough. I couldn’t reach them last week (called maybe three times), so I finally left a message to schedule an appointment and my call wasn’t returned. I know things have been tough with the snow, but there are so many bridal options, if they’re not on the ball, they’ll lose business. I was dying to try on a dress they had, though, so I was tenacious.
The other issues– you get less privacy than you do at salons outside the city. The podium is in front of the window facing 13^th street so you’re showing off the dress to whoever you bring … plus passersby. So it might be nice to put a curtain over that front window.
Liked it (and them) so much I’m going back for a trunk show in May… maybe I’ll update the review then.

I most recently had a great experience at Philly Bride. They had a wide selection of dresses ranging from high end to manageable prices. The customer service was excellent and professional. I felt right at home and the woman who worked with me was very personable and helpful!

I had a pleasant experience when I called to make my appointment. I told the sales representative that I was interested in making an appointment, but I wanted to be sure that my budget matched the offerings at the store. The woman assured me that they do have a variety of dresses, and there are definitely some great deals with samples.
When I arrived for my appointment, the woman asked immediately if I had an appointment, otherwise it seemed she would shoe me right out the door. There was no official greeting; I was just handed a clipboard. On their form, the lowest budget range was above what I told the woman on the phone, so I wrote a little note next to that section (folks, my budget was $ 1,500 which is not unreasonable. Plenty other bridal shops can accommodate this as I’ve found. Also I asked on the phone and was told it would be fine).
Another appointment was going on, and we were not given any instruction (like how about, «oh, our last appointment is running a little over, feel free to browse while your waiting»), so we started looking around at some dresses. About 25 minutes went by and still nothing. Eventually a sales woman approached my friend and I to get started. We talked about style, then I made note of the budget question, and she said she would «see what she could do.» We started trying some dresses on. I wasn’t finding quite the style I was looking for, plus the sales woman was a bit abrasive. Now, I don’t have to be coddled, but please be cordial and don’t pull dresses on and off, and clip by back with those clips and barely apologize! She then started pulling dresses that were pretty much the opposite of what I had asked (I was looking for lace sheath style and she pulled a satin ballroom gown.). I politely declined trying on the ballroom gown and was told it was selected because it was in my budget, and it was difficult finding things in that range. Then I found one dress I kind of liked and asked if I could purchase the sample. She came back with the exact same figure as the top of my price point. Go figure. I would not recommend this place to anyone. There are too many classy bridal shops out there that give you a wonderful experience regardless of whether you purchase a dress there or not.

So I’m on the fence about 4 stars and eventually decided this place deserved 3. As maid of honor it’s my duty to be ready to rally for the good the bad and the ugly .
We arrived right in time for our apt and had to wait for about 15 – 20 min. (I was annoyed simply because a courtesy phone call to advise us of the schedule change would have been awesome) we had another apt after this place … Thank goodness there was a significant gap or we would have been tardy.
The gowns were all beautiful and my bride already knew the style and designer she desired. It was very easy to get caught up in the beautiful dresses and exquisite veils as there are so many to choose from. I was impressed with our consultant who knew the products and styles and made some great recommendations.
3 stars instead of 4 since our consultant was playing Kim & NeNe and decided to be tardy for the party. My gal did end up getting one of the dresses she tried on here just somewhere else’s where it was almost 400.00 less.

This is, unfortunately, one of those reviews that I signed up on Unilocal for the first time to give. My confusing experience with Bridals by Danielle ended before it even began. But no matter how you crunch it, it was bad.
I requested an appointment on their website 2 weeks in advance. Never received any kind of confirmation call or email (I checked spam). I called a full day before the appointment to confirm and was greeted by a generic message. I left a voicemail but was still never contacted. Fearing the store had suddenly closed and not wanting to waste our party of 5’s time, we didn’t go to the appointment.
Out of curiosity, I did a walk-​by later on and was shocked to see that the store is in fact in business. How can a shop expect anyone to pay thousands of dollars over multiple visits without so much as an acknowledgement at the beginning of the relationship?
A note on branding — is it Bridals by Danielle or Philly Bride? Their web address and awning both say Philly Bride but they’re obviously somehow also known as Bridals by Danielle. At best it’s irksome, at worst it’s bad business.

I stopped by Bridals by Danielle on a trip to Philly. It was my first time looking at wedding dresses and I was overwhelmed — Jen was helping me and she was AWESOME. So patient, sweet, and helpful. They weren’t pushy at all and were very patient throughout my appointment.
The only minus was that the salon doesn’t have central AC — they had a big unit and huge fans, but wedding dresses are HOT!!!

I bought my wedding dress from Bridals by Danielle and was so happy I did! I looked at a number of boutiques in the Philly area but really felt the selection at this boutique was the best.
The key in my happiness was a fantastic sales person, Michelle. Michelle was so helpful in finding me the perfect dress, making suggestions based on her knowledge of my wedding venue and giving her honest opinions on what looked best. She was always accomodating to my schedule and checking to make sure my Mom was happy. She even participated in the tailoring of my dress, working with Brenda to make sure everything looked perfect. Michelle went above and beyond and is the key reason I would recommend this boutique. The other staff I was less impressed with, but if you get Michelle, you’ll be happy!

Don’t believe the terrible reviews! This place is fantastic and my consultant was above and beyond awesome. I have been engaged for almost 2 years– wedding in June so I have done my fair share of wedding dress shopping. I have gone to big chains, a famous shop in NYC (yes, THAT one), small town stores, and family owned shops. Bridals by Danielle had the best customer service of all the shops.
Let’s be honest– you are standing there practically naked and if you get a consultant who isn’t nice it feels pretty intimidating. My consultant was sweet, accommodating, and made me feel very comfortable. I can honestly say that it was the best overall experience that I have had dress shopping.
Broaching the subject of budget can be tricky. My fiancé and i are paying for our wedding ourselves and i cannot justify paying thousands of dollars for a dress. Bridals by Danielle worked within my budget and found me a beautiful dress for ¹⁄₃ of the original price tag. My advice is just to ignore the reviews, make an appt (with Michelle), and go– you wont be disappointed!

I wanted to get a sense of what I wanted for my wedding dress, and decided that going alone was the way to do it. Bridals by Danielle was my first appointment to try on a range of different bridal designers, and I chose it simply because it’s the closest one to where I live.
I went midday on a weekend a little while ago, so details are a bit fuzzy. There was only one salesperson present when I arrived, but I was the only bride there at that time. After filling out their form, we talked a bit about my wedding and what I was probably looking for vs not interested in. She then started pulling gowns, asking for my opinion with each one, and once we had around 5 – 6 different ones she brought me to one of the back rooms.
Leave your inhibitions at home, and choose your underwear wisely because that’s all you’ll be wearing as the salesperson helps you into each dress, cinching you in with clips before you face the large, semi-​circular mirrors. I viewed this appointment as a learning experience, and quickly discovered what I liked and didn’t like with each one. Her comments were also very helpful, and she was honest and not pushy about anything. One lace gown I liked enough to want to see what it looked like in daylight, and she put a veil on me (which I had never thought about and am now seriously considering because of her), and handed me a fake bouquet. It was fun!
I settled on two dresses as potential contenders (although I wasn’t in LOVE with either), which she wrote down in my file. It was a lovely experience, but I ended up finding my dress elsewhere, with a designer that they do not carry.

I was really unhappy with their customer service. I bought a bridesmaid dress and paid for expedited shipping (which the sales consultant said would take 6 weeks). I followed up around the 5^th week mark, and was told the system marked it for regular shipping (and they’d look into it, then call me back… which they did not. I had to call them myself). I was finally told my dress would arrive by a certain date (two days past the 6-​week shipping date)…I figured, it should be fine, I can go on my vacation and not worry about it. Lo and behold, 10 days after the supposed delivery date. the dress still hadn’t arrived! And the sales lady who I spoke to on the phone had the nerve to imply I was the crazy person… that their expedited shipping was 8 weeks, not 6… that their delivery date was actually on time.
I called them 3 diff times, each time was told I’d get a call back… and never did. I never received an apology, either. I had had a great experience trying on dresses here, but their customer service is crap.

I scheduled an appointment, confirmed it and arrived a little early and well they were NOT nice to me. I was left hanging and no one came to assist. A friend who came along from out of town to watch me try on gowns noticed that they were being ‘snotty’. I don’t want to think that’s why I wasnt assisted but I was never assisted. When we exited, no one made a fuss about why we were leaving AND no one called to ask about my experience, how’s that for customer service when you’re in the market to buy a $ 2k –4k gown.

I read Unilocal reviews before I do anything and everything. This is one instance when, against my Unilocal-​judgement, I made an appointment at Bridals by Danielle. I was nervous that the sales women were going to treat me poorly based on several factors including the fact that a) I’m black b) I’m young-​looking c) my dress budget isn’t very large and d) I had no idea what I wanted except something with some lace.*
My consultant Colleen was fabulous. Really. She wasn’t jumping up and down, she didn’t ask to see my ring, or seem particularly interested in the details of my wedding (which seems to be what a lot of other brides-​to-​be desire) but that’s what I have friends and a mom for. I wanted a professional to choose nice dresses within my budget, help me put them on, and laugh at my jokes. She did all of these things.
Granted, I made an appointment a week prior and was there on a slow weekday afternoon so that may have made a difference in my experience but I was able to try on around 8 dresses in styles and fabrics that I loved** (only one of which was outside of my budget by $ 200).
Is this boutique going to give you the «Say Yes to the Dress» treatment complete with champagne and gratuitous crying? No. But this is Philly, ya’ll.
(*These things seem to factor into a lot of the less-​than-​stellar service I’ve received around this city
**I should also mention that I’m a size ⁵⁄₆ so trying on samples also wasn’t a huge ordeal for me)
EDIT: I didn’t buy my dress from Danielle’s BUT I did get my dress altered here and their seamstress Brenda is quite talented, thorough, and very personable (though rather expensive). She was easy to talk to, seemed to understand what I wanted and found a nice balance between giving me what I thought I wanted and what I actually needed.

I got my dress a while ago back up in New England where I’ll be getting married but I went here the other day to check out their hair accessories. I’m not wearing a veil so I wanted something else special.
I walked in asking where they were. The woman pointed to the other wall. Oh. okay, so we’re not going to say hello/​how are you/​can I help you? Interesting. Honestly, I was fine looking at the selection on my own and I picked one out pretty quickly because I’m relatively easy to please, but I would have appreciated the offer for some help, at least, or someone else’s opinion since I was there alone.
There were 2 women working at the time. I didn’t get the worst service ever, but then again I was only there for a little while and I knew what I wanted. Still, I would describe it as… not the worst service, just non-​existant service. I hope they don’t get commission just because they happened to be standing the closest to the register to ring you up.
The piece had to be ordered. I kind of just assumed I could have that one in my hand, which shows that I probably could’ve used some help while I was looking at them all. I asked her when she expected it to be in because I’m getting my hair trial in a month out of state and will need the clip by then. «Um, I don’t really know. It should be in by then.» Oh… okay. How informative.
Expensive? Yes, but completely expected with a small boutique. My experience wasn’t ruined by the lack of attention and I still bought what I went there for, but if I were going for a dress like some of the other reviewers and was treated the same way, it’d be another story.

I along with some of the other reviewers, agree… customer service… what customer service?
I was in town, and just decided to look at some of the dresses offered here on the east coast, since I am from the west. Maybe I might find something I really like out here. I hadn’t been to any other bridal stores, so for me this was a first. I didn’t know what to expect.
I made an appointment, and showed up 15 minutes early. I filled out the paperwork, and looked through some bridal mags. I didn’t actually have an appointment with someone, just a 5pm appointment. When I made the appointment, I assumed that it was with the young lady I spoke with on the phone.
Boy was I wrong, it turns out she was «just the appointment setter». She thought i had an appointment with someone else. NOW HOW WOULD I HAVE AN APPOINTMENT WITH SOMEONE ELSE, IF YOU MADE THE APPOINTMENT, BUT DIDN’T TELL ME WHO IT WAS WITH.
She tried to tell me I had an appointment with the one black girl that works there… i don’t know, maybe because I’m black… but she was helping 1 other black bride.
So we asked them to figure it out. Well Jenn ended up helping me, but her disinterest was a big turn off for me. She also kept telling me about a plus sized bride who bought a dress from a picture without having seen it in the store. Then she kept trying to sell me the dress that I said I didn’t like. «For your size this is very flattering». I don’t like it. «Yes but it flows well, making you look smaller», but I don’t like it. She brought the dress in the room anyway.
They have no sample sizes over 5. I’m not even obese… just a 12 and they had nothing. So then in order to see the dress on me, I had to hold it up to me. Like I was in a mall, saying girl what do you think of this top, holding it up to me, and then saying… nah! The dress I really liked, and would have even bought on the spot had I been able to try it on, was amazing. Too bad I couldn’t try it on. I don’t know too many brides that buy dresses without having tried them on… but I’m not one! Especially when I’m going to spend $ 2500 on a dress.
Problems that need to be corrected ASAP…
1.Get a real receptionist. That will set appointments not talk about… well I thought you were with her!
2. Get plus sized samples… brides aren’t all size 5 or smaller
3. CLEAN the samples you have… dirty…torn gowns… ewwwww.
4. Hire customer service reps that really want to help
5. FIX THE A/​C
Major disappoint.

Dresses = Beautiful. Customer service = completely sucks.
I walked into the store on a Saturday afternoon. I saw exactly one bride in there trying on dresses and three ladies standing around the counter. I started browsing, and after I looked through nearly all the dresses in the store, no one acknowledged I was even in there. I know they were looking at me and even made eye contact. Still, no one asked if I wanted to try on a dress. I think that if I’m going to spend 6−7K on a dress, I shouldn’t have to ask for customer service. Needless to say, even though I saw a dress I wanted, I went elsewhere.

For a big city like Philadelphia, you think there would be more offerings for bridal and bridal related fashions, but ’tis not the case. In this economy, and after the unfortunate closing of Maria Romia Bridal couture, Bridals by Danielle is lone eagle for Bridal gown salons in the city. Even Suky Rosan in Ardmore has folded, and a good deal of its sales force is now at this store. Times are rough for selling expensive dresses you only wear once.
Anyhoo, the salon is well-​lit, open, and intimate; it is tiny in comparison to its suburban contemporaries. Because of its size and the limited amount of change rooms (about four?); you must make an appointment. The staff is friendly, young, stylish and really helpful.
As far as inventory selection goes, there is a respectable amount of variety and price points. Styles are up-​to-​date and modern. They also carry their own in-​house line that is reasonably priced. In all, this is a place to visit before moving on to places like Priscilla of Boston and Bridal Garden where dresses are pricier and attitudes a little snottier.