Best Nails Salon

SUCH A POOR SERVICE!!! Worse saloon I’ve EVER been to, and I’ve been to many enough to know the right way doing nails. Such a disappointment! Such a shame it is so close to my new house that I decided to give it a try instead of going to my regular salon in downtown Philly which I visit for 3 years in a row every 2 weeks!
Their equipment is old and dirty, towels are stinking badly! Lotions are so cheap that they are stinking too and first thing I did when I came home — WASHED IT OFF my feet and hands imedietlewy! Staff has no idea what customer service is, not friendly at all. They are rushing through the whole process, the don’t do massage when they do pedicure, instead the just rub the stinky lotion all over your lower leg.
Their massaging chairs turn off every 10min and they are so old and dirty :(
It was the first time I had to choose a matching gel color for my nails to the regular one that I’ve picked for my toes. And still weren’t able to find the right one so, I’ve changed my mind doing gel. In good salons staff match it for you because they know better, they have them labeled.
Awful experience, not worth of a penny of the$ 30 I’ve paid. I left no tips off-​course!
And I leave $ 10 in my regular salon every time, in case you think I’m cheap.

really good quality. I’ve gone to Cinderella, Milleneum in Chestnut Hill, Coco Blue in Chestnut hill and Rainbow and the manicure last longest at Best Nails for some reason.

Went back here which I said I never would but I need a last minute manicure what a freaking mistake she buffed my nails so thin they all broke the next day Also the most unrelaxing experience It was empty and one of the people that worked there sat at a pedicure station and talked to every employee the whole time So rude oh there was a child running around too wow what a joke! I would of overlooked all of it but my gel mani didn’t last a day Run don’t go here Horrible!!!

This is the worst nail salon I have EVER been too. I can’t even give it 1 star. Their service sucks. The staff is rude. I can’t even tell you how many nails I’ve broken. Some nails literally have just fallen off my fingers doing everyday tasks, like picking up a blanket off the couch!!! I live down the street, and I have been going there every other Thursday because it’s so close and cheap, at 7pm each time to get a refill, tonight I get there at 7:00, and they tell me that they close in a half hour? Oh I’m sorry, Did you not want my money? I’ll gladly take my Benjamin’s to a salon that will actually want them. A refill takes only about a half hour, this salon clearly doesn’t want my money, so you’ve lost an every week customer. Not to mention the snickering and laughing you hear from the staff as you walk out the door while they stare at you. Never again will I spend my money here. Literally the worst place I have ever been, and I hope they read their reviews too.

Not a fancy place but they consistently do a great job!

I can’t even be mad because I chose to go here even after I looked at the reviews — but it’s that bad that I have to warn you.
And as if the reviews didn’t stop me — as soon as I walked in a woman had asked one of the manicurists for her tip back. Of course this is who was going to end up doing my nails. I should have stopped then but I gave it another chance after the manicurist looked defeated. I thought to myself, maybe it’s a fluke!
It was bad. I mean, really bad. The manicurist didn’t clip my nails, barely filed them, and rushed through the whole process of my gel manicure. They had poor UV lighting and really old polish. I had gel polish all over my skin around my nail. I’m not even upset that it’s already chipping. I just want it off!

I will definitely return. The salon itself was clean and pretty quiet, and their prices were reasonable. I had a good experience with my wax service, manicure and pedicure, quick but thorough. The leg massage and hand massage weren’t extensive but they were just enough and I didn’t feel like she was rushing. She was polite but not talkative which was nice, making my whole experience relaxing.

I’m sitting in the salon as I write this, promising myself never to return. The polish on my pedi looks fine, but the experience here sucks. The technicians barely speak to you, even a hello, and spend the ENTIRE time they work on you talking to each other, non stop. I could deal with that a little better if they didn’t totally stop the pedicure to look at each other. my technician today barely looked at my feet at all. Then they have to stop to turn around and see who is coming in the door, and talk about that person. There is barely any massage, and once the woman insisted my callus was my bone, and ripped it until it bled. This place has really gone downhill.

So bad– went on a whim because their name is BEST NAILS! They are far from it– I’m not picky when it comes to much but the water was freezing, they barely did a leg massage and the blower at the end was blowing cold air! It’s February. That’s just not ok! As if that wasn’t bad enough the employees were obviously talking about me, right in front of my face, in a different language! Not worth the drama when there are so many other, better options in the area!

This has to be the worst nail salon in Philadelphia! Their tools are dirty, they all speak vietnamize to each other laughing and talking to each other ignoring their customers, I have been hurt on more than one occasion and when I tried to tell her she just hurt me she did it again and I started to bleed– she then pulled some nasty looking blue bottle out of her drawer and poured whatever was in it (did not bother to tell me what it was) all over the now bleeding cut then continued to refill my nails — then said something to another worker there and she came over, looked at my nail and they both started talking and laughing in vietnamize right in front of me, even when I asked them to stop! They knew I was in discomfort the entire time and didn’t ask if I was alright, apologize or offer me a discount, they did NOTHING! I tried to get a hold of the owner the next day but the girl who answered the phone could barely speak English so I plan on going back until I can speak with the owner of this disgusting salon! The work was terrible, my nails were half painted and looked sloppy! DO NOT WASTE YOUR TIME OR MONEY WITH THIS PLACE — they employ people who don’t have a license to do nails and it shows! This place should be shut down!

Probably the worse manicure experience I’ve ever had. I walked in for a gel mani. While the technician was filing down my existing gel, she was also taking the skin of my fingers, I mentioned several times that it hurt and she either couldn’t understand a word I was saying (highly probable) and/​or was ignoring me. Once she was done with my cuticles I was bleeding on every finger. To top off the horrible experience, the gel came completely off in two days. Do not recommend this place and wold never go back. Have been putting antibiotic cream on my cuticles to prevent an infection.

Just moved into the area, & needed to get my nails done for a college reunion. Mistake! It took forever, the manicurist never even tried to interact with me other than to tell me twice I’d picked a pretty color, & it was a really uncomfortable experience. My nails broke later on, which has never happened before.

I rated Best Nails three stars for «neutral» since I was not actually serviced. I entered the salon, which seems nice and cozy, although it was bare of costumers. The lady at the front desk was on the phone and she pointed me to a clip-​board to sign in. Although she was preoccupied on the phone, there were two others that were just lounging around.
However, she was really nice and promptly got off the phone. I asked if they had colored acrylic nails — they had some old «cheesy» designs, but no plain colors, like black/​pink/​red, which I was used to being a common commodity in the salons I used to frequent in my home town.
She mentioned that they could paint the tips a different color, or to have the color last between fill-​ins, gel color for an extra $ 10. That, unfortunately was a deal breaker, because that would be an extra $ 10 every filling, and although I enjoy pampering myself, I try to keep my spoils reasonable. ;)
So, I’m still on the look. Just wanted to let ya’ll know! I have no negative feelings about Best Nails, they just didn’t have a service I thought was available nearly anywhere.

Not the best place. I had a gift card and came in during the day on a weekday, a time I thought they would be laid back since it wasn’t crowded. My feet looked like a child painted them and they basically just washed them. I also witnessed them start to massage a woman’s shoulders, while she was drying, patted her back and walked away. If you’re going to massage while we dry then do it or just don’t do it at all, it was very awkward. I will definitely not be going back.

I have been a patron for four years and, in my opinion, this place has consistently gone down hill. My last visit, June 17^th, 2014, was an absolute nightmare. The nail tech was on her cell phone while working on my manicure, after rushing through the pedicure (far from relaxing). She proceeded to draw blood on two different fingers and did not say a word. Just when I thought it was finally over I noticed lint from her nail polish brush on one of my nails. I asked her to please fix that nail and she acted confused and annoyed. I explained that I was happy to fix it myself and suddenly she understood. Sadly, she rushed and the nail looked worse than ever. Fighting back tears (after a long day of work) I told her I wanted to fix it on my own. She aggressively grabbed my hand and repainted the nail again. When I got up she grabbed my purse and threw it on a stack of magazines next to my chair.
A trip to the nail salon is a treat for me. I probably go once or twice a month (when I feel like I have earned it). Needless to say I will NEVER return.

I decided to go for an impromptu mani/​pedi while at Andorra shopping center. I went to Best nails. There were a few pros: the nail tech applied the color well. It was smooth and well done. The service was fast.
Now for the cons: where do I start? The nail tech was atrociously quiet even when I talked with her, she didn’t care to respond back with niceties. There was no foot massage. I have incredibly dry skin but I didn’t see the nail tech use a good amount of moisturizer. The pedicure was very short. Next at the manicure station all the equipment seemed very old and not very clean. The employees kept talking and laughing with each other but there was no effort to talk to any of the customers. Mani/​pedi is supposed to be relaxing. Mine was just awkward.
I am not sure if I will go back again.

The service has gotten much better in the summer! I give it 3 stars instead of 2 but I still have an issue with how disorganized their display rack of nail polish is!

Oh dear. I hate hate hate to write bad reviews but I’m sorry, Best Nails — I got icked out the last two times I went, and when I realized today that I can’t bring myself to go back, I feel I should update my Unilocal review, lest I steer someone wrong…
So yes, I’m sorry. The first time I went to Best Nails (six months ago), I dunno, it seemed a perfectly fine place. I usually go to Koko’s on Ridge (fantastic spot, btw) so quite a few months passed before I needed another last-​minute mani/​pedi but eventually I did, and, wow… Best just didn’t seem as good.
First, they stuck my whole hands in bowls of acetone to soak off my old gel polish, which was kinda uncomfortable. I could almost literally FEEL my hands drying out in the solution. Also, it wasn’t very effective — polish stayed stuck, and the nail tech used a metal scraper to dig, dig, dig the flakes off. And then back into the solution. And then more digging & scraping. Then back in the solution. Then more scraping…
If this had only been a one-​time thing, I’d pass this off as an inexperienced nail tech or something but no – the next time I went, the same ordeal. Except this time, the old polish was so stubborn they eventually used the electric sander thing to abrade it away, buzzing down past the polish, I think, and shaving off layers of my actual nail. It kinda hurt! :-(Not to mention, after soaking in acetone during my entire 20 — 30 minute pedicure, both my hands were left uncomfortably chalky & wrinkled.
At my manicurist’s table, I noticed everything was covered in a fine coasting of nail dust. Furthermore, I don’t believe I recall seeing autoclaves, plastic-​sealed tools, jars of blue sanitizer, or any other signs I’ve come to understand as hallmarks of nail salon hygiene. I might be wrong and if I am, please forgive me but the last time I was here, I left with a distinct impression that corners were being cut, and my comfort/​safety was being compromised. A horrible thing to say, I know that, and I truly hope that this place is just going thru a little blip but will be back on track for the Summer season.
Only, someone else will have to write that review. I ain’t going back until I hear better of this place. If you go, please Unilocal!There’s not a lotta nail place options in this area so I hate writing this place off.

Quick. Clean. Inexpensive. Courteous. Walk in every time. No problem. Credits cards.

I’ve been here three times but it’s not a place I must go back to, only in emergencies when I don’t have time for parking/​driving in manayunk for Christie’s —wasn’t particularly thrilled about the service but it got the job done in a pinch. If you’re looking for the newest polish colors by (essie, opi, the like) you should opt for bringing your own OR just going elsewhere. Eyebrow wax wasn’t worth it – she rushed through it & no clean up tweezing. Three stars bc it was clean & plenty of nail techs so no wait unless they’re extremely busy (pssst come as early as possible if on Saturday)