Mr. Muffler & Brakes Of Ferndale

I was in and out in about 90 minutes and the rep made sure I understood the issue so I could make informed decisions! Also, advised me on other issues found completely pressure free. Felt very comfortable brining my car here and will be back!

ABSOLUTELY DISGUSTED with them! I was having some temperature problems in my car and it was overheating so I got my car towed here because it’s close to me… long story short my car ended up breaking down 3 weeks later after they «fixed» it so i towed it home to a family friend mechanic and he said he could barely tell they did any work! He said it was NUTS that they charged me $ 380 for the shitty work they tried to do and put in used leaking pipes in my car. I got royally screwed with this place. NEVER WILL RETURN AGAIN.

Have you heard that Ron White joke? I took a right turn onto eight mile and my muffler fell off… it fell off… it fell the f#ck off! (I know it’s supposed to be tires) but I laugh every time I hear that bit. Anyway, it happened to me and immediately I’m on the phone with Village Automotive…$ 300 – 500, WTF… for a muffler… Click! After realizing I couldn’t jerry rig my exhaust for a quick over-​nighter to Chicago I called Mr. Muffler. With two hours before closing and no appointment they got me in and fixed me up in a matter of an hour. They also caught that my brakes were about to go to, which I expected, and they got those taken care of for me, all before closing time. The staff was friendly and efficient and took me back to take a look under the chassis while hoisted to show me what they were seeing… which I always appreciate. I’d come back here for sure. I expect to pay a little more as they charged me a $ 30 shop fee but for the sake of convenience I’m pretty happy.