Lowe’s Home Improvement

I love to do the online and pre-​order here because they are well-​organized and well-​staffed. It is always a breeze!

Don’t dare think you will get at help at this location. Employees are a joke. If you can find one. Refuse to answer questions. Refuse to help you lift a heavy item like fencing. Basically hide. I refuse to shop at any Lowes. Home Depot far better.

Does anyone even work there? I walked in to the store, looking for a dryer vent. I did not see a single employee out on the floor. There was no one to ask for help. The store has a very confusing layout. I had to pull up the website on my phone, look at the items in stock, then pull up a store map. I could not even find the aisle number, had to wander around until I found it. FYI, dryer vents are in the very back corner of the store near the garden center. Please take your business elsewhere. It’s not worth the hassle. Prices are high too.

I prefer Lowe’s over Home Depot only because I find their variety of items fit my needs better… ah who am I kidding.
Home Depot and Lowe’s are almost exactly the same. There are some minor differences in brands offered and you’ll need to shop online to see if a store has your specific brand of items. It will save you time and gas.
For example, if you are rebuilding a bathroom you can go online and look at the variety of things you want, print them out, then go to the store to inspect more closely.
Prices do vary from the two stores so you’ll need to check on sales during the July 4^th, Labor Day, Memorial Day, etc for the best deals.
The main difference in the two stores is cashiers. Lowe’s always seems to have less cashiers. They also seem to be less crowded so it is a trade off. Home Depot seems to have plenty of cashiers but they often are too crowded for my tastes and the lines can get long.

Yet another bad experience at this Lowes!!! The customer service is non-​existent here. Only self serve check out is available. They expect you to pick up a toilet box to self scan! Although there were numerous employees walking around or just standing by, none offered to help! We waited for the one and only clerk who watches you do the work for them, who, after 10 minutes of waiting for her, sent us to the customer service desk. The woman at the service desk was one of the rudest people ever encountered and let us know that SHE does not do check outs. Unfortunately I did not pay attention to her name tag, as I should have asked for the manager. However, I doubt that a true manager was working today, as the employees all stood around doing nothing. Luckily for us there is a convenient Home Depot just down the road. My advice is to save yourself time and a headache and bypass this Lowes.

Don’t order online and have it shipped to this store.
Went online to order something small $ 65 and this location totally blew it. The order was to go to Anchorage Alaska store and it came to the Fern Park location for pick up. My other half of the order got delivered fine. I was assured by corporate that the order was correct and going to Anchorage. Then Fern Park called I told them it was to be shipped to Anchorage and to call
. They said we are not associated with
. This was on Saturday. 6 days later my order was not delivered and I find out it is sitting in this Fern Park store. Never got email receipt. Now I find out it will not happen at all. Even @lowescares who I tweeted to dropped the ball until I tweeted again today and someone finally called me who seems to be on it. 6 calls. Tons of frustration. Not worth it
and Fern Park pull it together.

I came into Lowe’s to get some spray paint for a home project. The aisles were clearly labeled as well as their products and pricing (for the spray paint at least). There was a lot of people in line, and only 2 registers open. They were quick to open up additional registers once the line formed. We were in and out in under 15 minutes.

This place is super overwhelming if you’ve never been inside. Everything you could possibly need relating to home repair, maintenance and improvement can be found here!
We stopped in recently on a hunt for a washer and dryer. The selection was impressive. So many choices. After deliberating between a few, I had my heart on a set mainly because of its price and features. However, the price on display was actually expired and they forgot to take down the signs. Thankfully, the sales guy agreed to honor the sale price and then suggested that we check their competitors to see if they were offering the set for a lower price and that they would price match!
Needless to say, we came back the next day and purchased my dream set! :). They delivered 5 days later and hooked up everything. They also haul away old machines .
We had a pretty solid experience purchasing from here and would certainly come back if we need anything for the home.

This Lowe’s had provided me with home stuff when I need some paint, home improvement items and the occasional plants. I was disappointed that what I purchased for my parents as a Lemon Meyer turned out to be a lime tree instead. It took months before we knew since there were no actual fruits on it at the time of purchase. just the tag. By then it was too late to change it out.

This Lowe’s Home Improvement is just south of the corner of ¹⁷⁄₉₂ and 436 (Semoran) in Casselberry/​Fern Park. The is a newer Lowes that never seems to be as crazy busy as the ones closer to my home and office. It’s very easy to get in and out very quickly.
On my most recent trip, I cruised through the nice nursery section and then to the paint section to look at cabinet painting supplies. I was asked by several staff if I could be helped and was directed to the right area when I couldn’t find what I was looking for. Surprisingly, their price was about $ 10 less here than at the HD I had been to by our house. Hmmmmmm, score!

So, I stopped in here on Sunday to pick up a few things to finish some projects around the house. Dang you, Pinterest!
And well, I felt like I was cheating on The Home Depot as it’s normally my go to. However, this was a convenience stop and I must say, it was a pleasant trip. I was greeted by at least 7 people working and everyone was so attentive but not in a pushy way.
I was in need of filling a huge tree stump in my front yard and two of the ladies in gardening chatted with me to understand my needs better and sent me to the cheapest (they were so honest!) option for filling dirt. They wouldn’t even let me touch it, they filled my cart. So sweet of them!
I have to say that the service on this fine Sunday afternoon was a treat. They also had everything I needed and a LARGE array of plants, flowers and cacti.

I had 12 windows that needed blinds and used Lowes in Fern Park for the entire project. Their staff was courteous and helpful from every aspect of the process. Rex and Jill from Home Décor were instrumental in helping me select my blinds and placing the order. Rex did an excellent job and spent almost 3 hours with me to complete this. Chris was the installation contractor and did the initial measurements at the house as well as the installation itself. He was fast and accurate and was able to help me with various suggestions. Pat is the projects manager and kept me up to date with the whole installation process. The final results are fantastic. The product they sold me is of the highest quality and Chris’s workmanship is top notch. I was so impressed with the whole process that I am going to use Lowes to replace my backyard fence.

I went to Lowe’s in Oviedo. I was looking for a carpet pad cutter. The first person that I tracked down was not only not helpful, he was rude. Telling me that I could cut the pad with a utility knife. When I told him I tried that and the pad was too thick (even took a sample of the pad with me). He argued with me and said it could be done. Then he spotted the «person that was in charge of the carpet and padding section»… He ripped the sample on the pad out of my hand and showed her. She looked at it told me that she knew nothing about installing carpet and tried to help me… I finally saw a knife that I bought without either of the employees help bought it and went home. It was still too hard to cut, so today my husband went to Home Depot, the person in the carpet department saw the sample, and what I bought and suggested that we go with a carpet scissors. My husband bought it and it worked great. Lesson… Home Depot is another mile down the street passed Lowe’s, but I will be going to Home Depot from now on. I want to go where people that are employed to help me know what they are talking about.

This Lowe’s in Casselberry is pretty good with great costumer service and very clean and easy to find what you are looking for.
I come in here all the time and prefer this location to the other Lowe’s or even Home Depot. There prices are very competitive to other establishments.

This Lowe’s has amazing customer service. I rue the days I go to the other store and can never seem to get help. At this location I can always easily find assistance and I rarely get the «stupid» question treatment.
They have also been helpful when they are out of stock of items in finding which of their other locations do have it (usually the one on 434 in Altamonte).
It’s always well kept and very clean, and the personalities of the employees there is very jovial. Who doesn’t want to walk into a place that appears to actually have happy employees?
Just warning — for some reason quite a few driver who are driving past this Lowes to Crystal burger tend to not slow down for pedestrians. Yes, I agree they are a**holes, but just stay safe from these fast food craved drivers.

Very clean and easy to find help to ask questions. Great selection and good prices.

I went into Lowe’s to gather information on an upcoming house projects). I was pleasantly surprised that the customer service representative was very helpful and insightful to my inquiries. Not only did they answered my questions but also gave alternative options for my solutions

This is based on the service from the paint department alone.
I was on this side of town, so stopped in to grab some small paint samples. Like all the other Lowes, they offer sample cans in both Valspar and Olympic paint.
My colors were from the Olympic company, yet of the 5 I wanted, somehow I ended up with 3 from Olympic and 2 from Valspar. «It’ll be close enough» says the rep.
‘These are samples, and if the color isn’t going to be the same as the can I buy, what’s the point?’ says I.
«We don’t have any more available for samples, it’s either this or nothing.»
I eyeball the stack of sample cans ready for spinning and decide to check out with just the Olympic colors. Lame.