Total Vape

I don’t have extensive vaping experience, but Total Vape is a decent spot to visit. They’ve got knowledgeable workers and a great offering of fluids and components. One person was kind enough to warn me about buying a new tank because they were planning on getting newer, better tanks within 3 weeks. They also sell my favorite vape fluid (The Dude), although only in 15mL bottles (super bummer). You can find cheaper shops online, but you don’t get the chance to sample flavors, so it’s always a crap-​shoot until you find something that works. If you’re not trying to reduce spending, try this place out.

This place is really nice, I don’t understand some of the negatives. I have been to shops that deserve negative reviews but when ever i shop here, i haven’t ever had that feeling.
I’ve mostly dealt with Paris, he is a really cool guy. After my second visit, Paris started greeting me by name every time. I only go in for a bottle of juice at a time, so it’s not like i’m spending tons of money to get this type of service. Janice is awesome too, if Paris is helping other customers, she’s right there to help or take over. Their vast knowledge of juiceology is very helpful, when you’re not sure what flavor you might want to try, they’ll usually find you something new. Velicity is really cool too, i don’t see her much, she helps me in the morning when i go in that early. Velicity makes you feel just as important or special as the next potential regular, her positive attitude and outlook should make anyone’s day a little better i would hope, at least that’s the feeling i get when i leave.
This is the only vape shop i have been at so far that has got their sample testers down perfect. How often do you go into a place to just smell the flavor or try it out of an old cheap tester that you pretend to know what it tasted like. Total Vape Goes even one more step and gives you a juice menu to look at, a juice menu? What! Yes please. One thing that would put them over top, buy a certain amount of juice and get one free but i guess you can’t be perfect though…
Sometimes you might find yourself waiting a little bit, you still get a «hello» or acknowledged enough to know you’re going to be helped. If you plan on trying a bunch of different flavors, i’d suggest being patient while they can help other customers in between, so you can get an honest opinion and in turn, not feel rushed. They are kid friendly as well, my son loves to run around with Paris.
I’ve ordered from
as well, they have some mighty fine deals.

Amazing customer service and our new go to place. My hubby and I are new to vaping and Jonah was super helpful and didn’t seem «put out» or «bothered» by all of our questions. He took his time and went the extra mile to help us.

When I walked in, the gal was busy with another customer but barely acknowledged me while her coworker bumbled around the back for another 5 minutes before I was helped. They clearly had no idea what they were talking about (one worker said they didn’t have any organic juices while the other proceeded to show me the two they do carry when he decided to help me). Bottles are overpriced, even for organics. Asked for a certain coil (probably should have checked it first) was given the wrong kind. Since they don’t do individual coil sales and I had already popped one out, they won’t refund me or help me out at all. Won’t be going back here. Just glad I called ahead before I wasted 45 minutes driving to their store.

Ordered from their online store,
. Received my items within 3 days via Priority Mail.
Price was right, shipping was fast. Would order from again when I need to resupply.

Worst experience of my life! I ordered two things from this shop online at
and the two things that i ordered didn’t even work! Two months later i ordered another e-​cig and it didn’t even get delivered the best part is they said they will not refund the money and it wasn’t there problem… WHAT A JOKE! I love people that run a business that dont give a damn about anything they sell way to go guys! By the way the BBB will be contacting you shortly.

Prices are 40% higher than their online prices and they don’t allow in store pick up if you order online. Their website is
. They stock everything imaginable, but you’ll pay a huge premium in store. Their juice prices are outrageous too. The employees are friendly, and I haven’t had problems returning mods I’ve had issues with. Atomizer and juice returns are a different story.

If you buy anything from these guys make sure it doesn’t leak before you buy or pay. I bought a tank and it leaked bad! The manager wouldn’t make it right even after explaining that their help did the same thing I did to remedy and fix the problem but yet I’m still to blame. Not to mention the manager didn’t come to speak to me themselves so that just speaks for itself. I’ll take my business elsewhere. If I could give 0 I would. However I will say the staff under management are quite friendly.

When you ask for TNT and they give you PIXY instead and you didn’t bother to double check cuz you forgot your reading glasses. When I realized they gave me the wrong one I tasted my vape. I already accepted the fact that I have to keep one of it cuz I broke the seal on it. The other one still has the plastic seals on it and I tried calling them to see if they would do a exchange but they won’t. I just really have a hard time understanding this rule. Plus they are the one that messed up. So people really double check your bag before you leave.

Customer service in this shop is more appropriately titled customer disservice. On top of that, this place looks like a warehouse as they run a website out of the same location. The website sells the same products for a fraction of the price as the store but no, you can’t pick up online orders in the store, no they won’t do warranty exchanges in the store, and no, they don’t even answer the phone number listed on the website. Take your money elsewhere

Since day one I been buying my juice here. nice and friendly people. thanks for having my juice everytime I need them.

I had been a loyal customer until a juice was defective. It tasted burnt within a few hours of use. I changed coils twice, which cost more money. It was clearly the juice. I tried exchanging it and was told they do not refund or exchange. I said, «if you can’t stand behind your product I will take my business elsewhere». Which is what I recommend you do.

Very friendly staff they have lots of choices when it comes to juices and equipment really enjoyed going in there.

Came in here randomly while visiting Federal Way. Typically I’m very critical of vape stores. This is almost like a warehouse. They have a lot of products. The staff is very nice and knowledgable, they were able to answer my questions and give me recommendations about what I was looking for; and I say I have a pretty decent knowledge about vaping. You could buy stuff online for cheaper, however at Total Vape they had juice for deals. If you have the chance, definitely check this place out and see what they have to offer

If you want cheap prices from them order online in store prices don’t match there online I won’t be stopping at there store from now on

Hmm. I don’t know about the other reviews but I think this place is awesome. I bought my first iTaste-​VV and it was the same price as found on eBay and at other shops around. The liquid wasn’t pricey at all. They have all the major brands and flavors. I liked butterscotch and swamp thing the best. I got a free scooby snack. Their coils come in packs of 5 for under $ 25. The shop is clean and organized and people seem friendly and helpful. I would definitely recommend them to anyone quitting smoking. A++

I came in looking for a certain type of juice, and I received some help with just that by Robbie. What I didn’t like was that I couldn’t drip sample the juice. So I had to hope that I would like the juice that I tested from the tank. The overall vibe was alright, not too exciting. Spacing was a bit tight, no seats, so you can’t really «chill» there. It seems like one of those shop that you just come in get why you need and leave. Wide range of flavors but kinda limited on mechs, RDA, fyi there’s more clones than authentic.

Pretty good juice selection and SOME of the staff is pretty helpful but I don’t agree with the hiring of employees that look good but have 0 knowledge… Basically if they get better more knowledgeable employees then it’s a five star establishment, but for the time being I’ll take my business to Vape City right up the road.

Great selection of gear! All the latest and greatest. Love the Thunderhead Vapor E Liquid.
Knowledgable staff, very helpful too,

On Saturday, May 31^st, I somehow messed up my wick in my Evod Glass while trying to clean it. I went into the store, feeling like a total dweeb and was helped by Stephanie. I explained to her that I am still new at vaping and I tried to take everything apart to clean it, after I watched a YouTube video. Stephanie was VERY helpful and took the time to explain everything to me. She explained to me that all I have to do is replace the coil unit. She made me feel so comfortable talking to her! I truly appreciated her help and for making me NOT feel like a total dweeb and newbie.
I have been in this store a few times to get juices, tanks and accessories and have been helped by others (usually the guys), who have been helpful, but I have always left the store feeling like I wasted their time. But not this time… I hope I see Stephanie every time I go in there! Many kudos to Stephanie! SHE IS AWESOME!