I’m only giving 4 stars for the pharmacy, not the actual store itself. That deserves maybe 2 stars at best. Since they have remodeled this location the people working the pharmacy have been nothing but helpful. At times they have been easier to work with than my doctor. They make sure I get what I need even when there is a problem. So much better than how it used to be!
E W.
Classificação do local: 1 Federal Way, WA
The pharmacy at this Rite Aid has become less and less helpful over the last two to three years. We have been regular customers and have filled about half a dozen prescriptions per month, many continuing. Almost every month there is at least one prescription that they don’t have in stock and have to order. I have E-mailed Rite Aid directly about this twice and have gotten phone calls with promises to do better about having medicines in stock, but next month it’s the same old story. Once I was in line to pick up a prescription with three people in front of me. Every single one of us had a problem with the prescription pick up that was related to the store’s process. If we call them and try to speak to an employee, we are almost always put on hold for a lengthy session listening to 1980s music. My recommendation for anyone looking for quality service is to keep looking.
Richard H.
Classificação do local: 3 Graham, WA
Your typical Rite Aid store, it has everything that other Rite Aids do, and this one is very well lite, well stocked and clean. The prices here are reasonable, and they have plenty of help(at least in the checkout area lol) I didn’t see anyone though on the floor, so I guess if you need help you have to go to the front cashier area and ask.
Kii S.
Classificação do local: 4 Federal Way, WA
I’ve actually had nothing but good experiences coming here to fill my prescriptions! In the past week I’ve had to come in 3 or 4 times now with different prescriptions and everyone I have encountered has been friendly and helpful. I came in Monday with 2 different prescriptions that my Dr. had prescribed: 1st prescription(was his 1st choice for me to use, but told me it was very expensive) 2nd prescription was a generic(and less expensive) the technician that was there was nice & friendly enough to take the time to look up both so I could see the price difference(1st was $ 159, the 2nd was $ 10) and decide which one. The obvious choice was the 2nd one! This is my first time not going through a Kaiser or Group Health pharmacy to fill prescriptions so this was a hassle-free experience! As I waited for my prescription to be filled; I walked around the store and I noticed 2 – 4 aisles completely barren. I guess they were in the process of filling out their seasonal section? At least that was my guess!
Lilliana H.
Classificação do local: 1 Seattle, WA
These idiots have lost prescriptions on a regular basis. They filled my Norco but forgot my IBprofin and another one all on the same sheet. I had to fight with management after having a c-section until they ‘found it’. This also happened to my son who is 6 with Asthma. They have lost his inhaler prescriptions and we’ve had to get the doctor calling them back. NOW I have a uterine infection after my c-section and have waited 24 hours for my Bactrim script but they don’t have it. Doctors office faxed it over 24 hours ago and are calling them. Horrible place I am switching pharmacies. With a uterine infection or even inhalers for a breathing issue these waits and script losses are unacceptable.
Mandy C.
Classificação do local: 4 Tacoma, WA
Hey hey hey. Despite all the other reviews, I like this Rite Aid. Sure, it’s close to home… so convenience is a definite factor. But other than that, they’ve really upped their pharmaceutical team. Majority of the workers there are super friendly and quick with customers too. Other than the pharmacy I like how this location isn’t crowded or busy. Matter of fact it’s pretty dead. Which also means that they’re usually in abundance of items that other Rite Aids would usually be running low on. So I also like coming here to stock up on items and buy them by the handfuls. Associates are usually super friendly and pretty tentative to questions. Just keep in mind the photo center is kind of non-existent.
Colleen P.
Classificação do local: 1 Tacoma, WA
This place is horrible. My son was in a lot of pain and when we walked in to get his prescription filled the pharmacist left the counter to go grab his lunch. He said as he left someone else would help us, but that wasn’t the case. When he came back after 10 minutes and I asked how long it would be to fill the prescription he felt the need to say«I’ll just wait to eat my lunch after I fill it!» The place is dirty and disgusting. The only reason I went there is because the Walgreens pharmacy wasn’t open at the time. So sure, great that they are open later, but a horrible experience!
Jeff H.
Classificação do local: 2 Bellevue, WA
Store is a dirty cluster f***k, but the check out people are friendly, and the line wasn’t long. I was able to grab what I needed without major incident, though I did have to go right home and take a shower to rinse the feel of this Rite Aid off.
Rona L.
Classificação do local: 2 Federal Way, WA
I only come here to buy my medication at the pharmacy, or periodically when I need a new photo album. The service at the pharmacy is usually lacking. No one really smiles or seems to care about how you’re doing. I will say the sales clerk at the register in the other part of the store are friendly enough though.
Mele Y.
Classificação do local: 1 Seattle, WA
I went here just today to have my prescription filled because the pharmacy is 24 hours. When I walked in, I was greeted by a female employee and was pleasantly surprised. However, when I went to the pharmacy, I stood in line for about 5 minutes when I was the only person there and then I finally got tired of it and went to the ‘drop off’ booth. Lo and behold, there were 3 people working and yet, they still couldn’t see me waiting in line? That doesn’t make sense. The pharmacy technicians don’t even bother saying hi and one of them looked particularly disgruntled. I had to call my house for some extra information and when I told the disgruntled technician if she didn’t mind holding for a minute, I swear she rolled her eyes at me. Do all technicians hate their lives and treat patients like sh@#? I don’t even know… I don’t plan on going back here to fill my prescription, again.