Horrible customer service. Extremely stingy with their sauces. Horrendously stingy with their fries. Overpriced burgers for an okay quality. Not recommended.
Matthew H.
Classificação do local: 5 Dallas, OR
Very filling burger. I got the ¼ lb burger meal. I love the fries. Very nice little burger restaurant. I would definitely recommend them. I will definitely come back and try some of the other burgers.
Kyrie T.
Classificação do local: 4 Federal Way, WA
Delicious and great quality burgers. Bomb shakes and way better than a fast food burger
Lucy P.
Classificação do local: 4 San Antonio, TX
Great little joint with delicious burgers and fries. My favorite cheat meal of all time
Daniel E.
Classificação do local: 3 Olympia, WA
As burger expert who creates burgers that resemble works of art VanGough would be jealous of my burger reviews are not to be taken lightly. With that being said this review does not represent the wonderful friendly people who work here. It is nice to order food from someone who clearly appreciated my business as it is my business keeping their business going. The crinkle cut fries were a pleasant surprise from the mundane straight fries most other places tend to bore me with. Those wavy suckers always hold the fry sauce better. But the chicken burger could use some help. It was too plain. A mashed flat chicken breast with no flair. Call me crazy but I like my breasts to be big, juicy, and firm. The toppings were generic at best. It lacked the wow factor I like to get from private ownership. But keep this in mind. Price…same as McDonald’s Quality. .McDonald’s Service…sincere and polite If you prefer to be served by a pubescent teenage boy who only cares about the next opportunity to see a boob, then hit up a big chain. Or go here and support a family and a local business.
Trisha N.
Classificação do local: 1 Tacoma, WA
As my last review states, I used to really love this place. I recommended it to all of my family and friends. But lately, after the terrible service incident, my roommate and I have been getting SICK after every time we eat there. Now, I’ll take a restaurant back after bad service… But after getting sick on not one, or two, but FOUR occasions… I’m done.
Mrs F.
Classificação do local: 4 Federal Way, WA
Seems like it is run by a very nice family. Every time we go in there, they greet to us and they are very kind. My kids like to get their hot dog kids meal, and they are really good :) I personally love their milkshakes. It has the perfect texture: not too runny but not too thick.
Brenda B.
Classificação do local: 5 Federal Way, WA
Love this little treasure! Such an awesome burger! It never disappoints. Fries are awesome, shakes are yummy, people are nice. They know how to make a great burger!
Dustin C.
Classificação do local: 5 Tacoma, WA
One of the Greatest local burger joint. Philly cheese sandwich and sourdough burger were so juicy and so big to fill my hungry tummy. Strawberry shake was so tasty with chucky strawberries in it. I will definitely get some more and try some other burgers later.
Chelsea F.
Classificação do local: 5 Renton, WA
We live a few blocks away and absolutely LOVE flame burger. The owners are so sweet, the crinkle cut fries are perfectly crispy EVERY time and the sourdough bun option for burgers is always delicious!
Westin P.
Classificação do local: 4 Federal Way, WA
Ok honestly, other than some slow service(only two people work here, cute little asian couple) THEFOODISFABULOUS. HIGHLYRECCOMEND.
Larry G.
Classificação do local: 5 Federal Way, WA
This place is really good. Food is always consistent. If you find something you like it will taste like that every time. Good food at great prices. Rare in fed way. My son dropped a Philly cheesesteak on the floor one time and they offered to make him another one right away. I really like their philly. Nice people!
Jill P.
Classificação do local: 4 Federal Way, WA
We went here on a recommendation of a friend of a great place for take out burgers. The bacon cheeseburger is delicious. They serve a generous portion of yummy fries and great onion rings with a tempura type batter. It’s small inside with limited seating but your typical burger place. If you want a great fresh burger and fries for around $ 7.00 instead of $ 12. At Red Robin, give it a try!
Caroline H.
Classificação do local: 5 Federal Way, WA
The owners are friendly, not what you would expect from korean owners like some other burger places… lol. the burger is fresh and big. Best teriyaki and cheeseburger so far… haven’t been disappointed yet… give them some business… they deserve it…
Isaiah L.
Classificação do local: 3 Tacoma, WA
I live approximately 2 minutes away from this burger joint so i am here quite often. When you first walk in, it is very clean and somewhat organized. The restroom however could use a bit more cleaning but it is not terrible. The costumer service is poor. The owners(the asian) are not too big on english(to my knowledge) and are also not too bright when it comes to common manners. They ask you what you want and ring up your total. The pricing of the food is not ridiculously high but they have a lot of little extra charges(ect. 35 cents for extra sauce). Back to customer service! They recently hired two new employees that are pretty friendly and have great manners. The wait on the food is anything from 5 – 10 minutes. Once youre food is finished, if you ordered it to stay instead of to go they toss your food on the table without any acknowledgement. All in all i enjoy this place mostly because i live very close to it; but if i had a 10 – 15 commute, i would not come here often. Great food! Bad customer service.
John B.
Classificação do local: 4 Tacoma, WA
This place has a pretty awesome burger. I had thier onion hamburger and the onions were sautéed well and not at slimy like they were sitting all day predone.
Lana H.
Classificação do local: 5 Federal Way, WA
I loved this place. Food is excellent. I will totally recommend for all my friends and clients.
Angela V.
Classificação do local: 4 Tacoma, WA
They say not to judge a book by its cover, and that would certainly be the case with Flame Burger(which our family calls«Chevron Burger» because yes, it’s located right next to a Chevron gas station). This place may not look like much, but they offer some of the best fast food burger fare in all of Federal Way. My personal favorite is the Hawaiian Burger — topped with cheese, pineapple, and teriyaki sauce — it reminds me a lot of Red Robin’s Bonsai Burger — and for less money. Make no mistake though, this is not necessarily a cheap eat if you have a family of four and everyone wants a milkshake(which are DELICIOUS). We’ve easily come out spending over $ 30 before. One tip to keep costs down — instead of opting for the burger baskets, buy your burgers a la carte and split an order of fries. The only reason I can’t give this place a 5-star rating is the service is sometimes a bit snippy/lacking and the seating area isn’t great. But then again, we usually get our order«to go» and bring it home or if it’s nice — to a local park. Worth checking out if you’ve never been.
Ray O.
Classificação do local: 2 Federal Way, WA
I love the burgers here but I have revised my review down to 2 stars. The reason for this is a few times I have visited recently, the less than friendly staff told me «to go orders only». This meaning that even though the hours are posted on the door, they are closing early so they can go home. This bugs me, if I wanted to eat at home I would have stayed in. I hope the owner sees this review and realizes that frequent customers depend on your reliability. If you can’t stay open late, change your hours! Until then, I will go elsewhere.
Justin O.
Classificação do local: 4 Federal Way, WA
I have gone by this place a couple of different times when I go to Tacoma to pick up my daughter and I finely have just went in well for one thing I was hungry I am always on the look out for a good burger place to eat at . I was in and it was almost closing time and I got it to go. half way home after eating a good portion of the food I wanted to go back and get more . to bad it was almost closed when I was there . I got a mushroom Swiss 1⁄3 burger with all the fixings luck for me the people did not put pickles on it . the fries where good with just the right amount of salt and I don’t normally drink soda had a orange drink . I will be going back