RNR Wheels & Tires

I would recommend you stay as far as possible from this business. We paid for insurance for our tires and we’re left stranded on the interstate at 10:30 at night in 20 degree weather with no help. After being told an out if state location could help me, we quickly learned it was a lie and had to pay full price for a tire. Since then they have continued to charge us for the tire WE paid for ourselves! Perry the manager is very rude and has a smart mouth and will never help and hang up in your face. Then I call back and I’m told he won’t talk to me but Ethan will who proceeded to laugh in my face and hung up. I am currently making sure no one ever has the displeasure of dealing with this company.

I really didn’t have strong feelings towards them one way or the other for the past few years. When I originally got my car from the dealership (in Texas) the tires were filled with Nitrogen. Since it is better for the tires, I wanted to keep it that way and was told RNR could accommodate that. I paid them some figure around $ 50 or $ 60 as a one time fee to use the machine. However, more often than not when I would try to go in, I was told the machine was down. Fine, okay, I’ll go to the dealership in Bentonville. The people were nice enough about it and I get it, shit happens; not that it wasn’t irritating.
However, while preparing for a move and not having the time to get up to Bentonville, I went in to ask if it was operational. It was! But they were busy so I came back the next day and walked into so much sass from a guy that I remember as looking Ron White-​esque. The guy seemed to think he was Ron White too and was making «jokes» in a way that suggested a sad need for the approval of his co-​workers. He called filling my tires with the Nitrogen I paid them for a «favor» and was just all around a loud, rude, condescending asshole.
I’ve never had a problem with anyone else there, I’m not hard to get along with, but they really need to get rid of that guy. Everyone needs to get rid of that guy.

The people at the Fort Smith location were very nice!
HOWEVER, after being only 7 days late we got a VERY rude message threatening us that they would file charges on us and they would not do business this way.
Since then we have quickly paid the tires off and will no longer do business with RNR custom wheels and tires.
I wish I were able to post pictures I would show everyone the very rude message they sent to us. I would highly recommend finding a different place to buy your wheels and tires from that way you don’t end up with a criminal charge.
It honestly seems to me that they only want others the be late so that they can collect extra money, very scandalous if you ask me!

Friendly staff, helpful. Lots of tires and wheels to choose from. Also can order more from a book if there is something else you are looking for.
If you are looking for custom wheels and tires this like exactly that.