Marco’s Pizza

We’ve been eating pizza at Marco’s for about a year and completely love it! It’s great pizza and the service is friendly and prompt. If you’re looking for pizza in the Fayetteville area, this is it.

If I could not even rate this place a 1 I would. It’s been about 6mo since my last review, so tonight I went online and once again at the checkout was told that my home which is 3.4miles away from the restaurant according to the
website was out of the delivery area. They gave me the number to call the store and I did and this is where things became worse.
When the first lady answered the phone I explained to her the online ordering issue and said that I was placing the order for carryout since I still wasn’t in the delivery area. She hands the phone to another person (2^nd lady) and I hear the 1^st one in the background annoyingly say, «she has called here ever since I started working here and she isn’t in our delivery area» Now I’m not sure who she has spoken to, but I’ve only spoken to guys so I definitely wanted to speak my mind, but I withheld and went on to speak to the 2^nd lady who honestly tried to help me.
I told her that I wanted to use a code I saw online and she said that her computer wasn’t acknowledging it and I asked her if it was an online only offer then since I was looking at the order I had tried to place online and it had taken it. She asked me to hold on then asked a guy in the background who I could also hear, and he said he wasn’t aware of the deal and that it was something else etc etc. The 2^nd lady then gets back on the phone repeating what he said and I told her that what she was saying was not the deal I wanted and then she said she would try again then asked me to hold on. The guy again starts saying in an agitated tone, «she is not going to get a cheaper price, with tax it’s not going to be that price etc»
At this point I’m upset since I have had very few occasions where I’ve encountered such ugly people. The fact that I was being treated as if I was being unreasonable or ignorant is beyond me.
I am completely disgusted by tonight’s encounter and if I were a rude or irate person maybe I could understand the way I was being treated. Hopefully the owner records calls for customer service so that this encounter can be verified.
I suggest that the workers learn how to use the mute/​hold button and that the owner provide better training for his staff.

JUST THE BEST PIZZA IVE EVER HAD IN GEORGIA PERIOD. pizza is great love variety, love the NY style pizza, great meatball subs, recommended for anyone who miss NY Pizza love the large slices. I live in Riverdale ga it’s worth the drive

Worst Marco’s restaurant ever. The customer service is HORRIBLE. Slow. Slow. Slow. Believe the other reviews. We called in our order, nothing special, a medium Delux Uno. When we got to the restaurant our order had not even been started. What made things worse was that the employee at the counter delivered this news and looked disappointed when we told him we would wait for it. We waited for almost an hour from the time we called the order in. I’m super disappointed. Marco’s in Dothan, Alabama was my very first Unilocal review and I raved on and on about the pizza. Here in Fayetteville, I’ll just take my business to Tour de Italy.

The food itself is usually good. Sometimes it’s too greasy, but it’s fine. However, of the five or six times we’ve ordered from them, they’ve gotten the order right a grand total of ONCE. They almost always forget the extra sauce we order, or put something on the pizza we did not want, or leave stuff off of it. On top of that, their estimated time of delivery is NEVER right. They’re always a good 10 – 15 minutes late. It is the most aggravating thing.

Some of the worst pizza I ever had salty no teaste. I probably won’t go back not worth it.

Let me start of by saying, I loved the Marcos in Newnan. They had proper customer service and followed an order. Not the one in Fayetteville though! This is the last time I will be ordering from there.
First off, the «promised» time was 6:40. We didn’t get our pizza until about 7:10. It was warm but not hot and the box had grease seeping through it. The 2 things of Garlic Sauce I ordered were forgotten (again I might add… this makes it the 3^rd time they didn’t give me the sauce I ordered and I have told them before). It came free with the pizza but still, I ORDERED it. I am giving leeway since it was a Saturday I ordered and I figured it would be busy, but I’ve ordered on a Saturday before and gotten it BEFORE the «promised» time. The past couple of times, they’ve been anywhere from 10 – 20 minutes past what they advertise. I called asking about how much longer it was going to be and the girl who answered the phone was a little curt with her response. I understand they sometimes take multiple orders but I live a few miles from the store and I can’t drive at the moment. I would’ve done take-​out if I knew it was going to be this bad.
I ordered double sauce. There was so little sauce on either of the pizzas I ordered that you could barely see it. I’ve ordered extra sauce before from there and it would ooze of the pizza when you bit into it. I also ordered my pizza without the Romano Seasoning and it was all over the crust. That seasoning gives me REALLY bad heart burn… hence why I did not order it.
I ordered 2 pizza sauces with my breadsticks. One sauce was completely full and the other was about half full. Why such a difference?
I don’t know why but this Marco’s seems like a joke to me. I guess I will stick with Dominoes even though I like Marco’s pizza better. Dominoes has better customer service, they always arrive before they say they will, and they may sure to get the order RIGHT before they let the driver leave with it. I will take that any day over something late and wrong.

Great pizza! Love the Fresco Chicken! It is amazing! I’ve had it with the garlic crust and regular, and both are awesome! No matter what kind of pizza the group wants it is always followed by «and add a chicken fresco». Hawaiian pizza is a very close second! Love this place!
Owner operator is an awesome supporter of our school system too!
Don’t miss this amazing treat!

Finally good pizza has come to Fayetteville. We’ve ordered from Marco’s several times now and have not been disappointed. We’ve had several specialty pizzas and some more standard pizzas. The dough is much more NY style than typical here. The sauce is rich and nicely seasoned. The toppings seem fresh and are very generous. Definitely go with the Old World Pepperoni– it is amazing!
Order online– there are amazing deals there and it is wicked convenient, plus they have order tracking.
Regarding prices– yes, the base prices are moderate to high. They do charge for every extra thing so you should not be surprised if you order extras and your food costs more. They do show you the pizza when you pick it up so you know exactly what you are getting and if they messed up anything (they haven’t yet). The people working there are super friendly and energetic. I love this place. I would give it a 5 but I have yet to find a 5 star pizza place in Georgia.

This place is fairly new. I’m not quite sure how long they’ve been open but hopefully they’ll get the kinks worked out soon. I ordered online 4 an evening pickup & when my confirmation printed it didn’t read like I felt it should so I called, spoke w/​Dewayne & he changed my order, however when I arrived 4 pickup I still had 2 wait AND my order was wrong. The young guy who was working the front counter obviously didn’t care b/​c he did nothing 2 satisfy the customer (me). I ended up asking 4 the manager & he gav me a credit 4 my nxt visit
I’ll definitely go bak. The pizza was good but my 6 in veggie sandwich was very bland. It needed sum sauce on it. Hopefully, they’ll hold a customer service training 4 the kids up front & I can give 5 stars!!!