Luxury Nails & Day Spa

I have been on the hunt for the (near) perfect nail shop since I have been here. This one fooled me for 3 visits. Each time, I did a fill, design, and lashes. It is a family business, and the older couple’s daughter had taken care of me each time.
On my last visit, the daughter did everything except my polish. It had gotten busy, and she was needed elsewhere, but her mother was going to finish me off. I thanked her, told her it wasn’t a problem, paid her, tipped her and then waited for her mom. The mother proceeded to polish my nails, and was doing a pretty bad job of it. It left me feeling unsure about her doing my design so I canceled that part, was refunded for the design, and we continued. I had her correct a few visible polishing errors. She did so. On my way home, I realized they looked a hot mess. I called when I got home and spoke to the daughter, told her my problem, and asked what time she’d be there the next day.
The following day, I returned. The daughter was working on someone else. She asked me what I needed, not realizing I was the one from the phone call. I told her, she then told me she would be right with me.
After 30 minutes she called me over. I sat down and she starts to tell me that it wasn’t so bad. That it could have gone for the 2 weeks. I am so sorry, but I didn’t just pay $ 30 to have a polish finish that I could «get by» with for 2 weeks. the blemishes were obvious and horrible! Her attitude stank, and then the mother and father crowd around me to say the same things! «Oh, that’s not too bad.» Since when do we pay for PASSABLE? I don’t think so. They made me feel like I was wrong for expecting a professional polishing job!
I politely told them thank you, after my new polish. Declined a design, as well as an appointment for 2 weeks from then. NO THANKS! I mean no FREAKING THANK YOU! I haven’t been back since. I wouldn’t suggest them to a pig needing a nail clipping!

I knew I was in trouble on the pedicure. I had it done on Valentine’s Day (Friday). Saturday (the NEXT DAY!) when I took my sock off — the majority of the polish on my big toe pulled off. Not chipped, nothing — pulled off in one big piece.
I went back to get it fixed on Monday. The lady asked, «you messed it up?» Uh, no I did not mess it up. I sat and let it dry even longer than she told me to and I put on flip flops because I have been getting nails done a long time and I am not dumb. It wasn’t like it was smeared or screwed up because it wasn’t dry!
Anyway, she fixed that toe, never apologized — nothing.
I always maintain my nails and I tip well. Their loss is my gain because perhaps I will find a quality salon!