Mystique Nails & Spa

Very thorough, asked me many times if I liked the pedicure, which was nice. I did not like having the tv on loudly throughout the time I was there.

Mystique is now H&A. The service is wonderful. Three women were there today and all were very nice and chatted with me cheerfully throughout my pedicure. My husband was also very happy with his pedi and spa treatment. Very happy with the service and quality of my pedi!

Me and a friend from work went there on a Friday right after work. The people there are friendly and knowledgeable of there trade. We both got a mani and pedi and they did a really good job!

I would give this place 0 stars if I could. They keep the doors locked and don’t answer despite knocking when i came 40 minutes before closing. I would never try to get nails done here. Change your times and turn the open light off if you no longer want customers.

Worst mani/​pedi ever she painted around my toes and not on my nails. My heels feel rougher then when I came in and I was practically kicked out at 7:30pm they put my purse and shoes in a plastic grocery bag and just handed it to me without a word.
Nail polish streaky old and ugly. I could have done q better job with my left hand!!! Will never come here again. BEWARE!

I visit almost every week for a pedi spa. The service is great and the people are friendly. I really get in a zone and almost fall asleep everytime because it is so relaxing.

This is a frustrating place — totally inconsistent work, little communication and occasional attitude. Most of the girls are nice, but they don’t ever nail it (pun intended). My last time there they literally tricked me into an expensive spa manicure by repeating it several times without explaining and staring at me like I was crazy when i said I didn’t understand — I don’t like having money stolen from me like that without explanation. When I said something during the payment process, I got more blank looks. Interesting that they don’t know what I’m talking about then, right?
Also — they only do an ok job. My pedicure looks pretty, but it wasn’t done to completion and my heels are still gross. This is not something I get to do everyday so when I pay for a treat, I want it done well! This is not the first time my experience has been bad and I definitely won’t be back. They lost a customer.

I have been going to this nail store for some time now and I can honestly say I do not understand why some people have given very negative reviews.
The service has been excellent. Every time I go they pay attention to detail and they do not do a rush job like so many other nails stores do.
It is worth your time to go visit this nails store.

Sadly I am going to have to downgrade my previous 5.5 star review… the service is not consistent and very much depends on which nail technician you get.
I do like that they give you a water bottle and use a hot towel on your legs for the pedicure, but the massages are lacking and the nail polish job is hit or miss.
They also got rid of their Essie nail polishes. Not sure if they were all old or what happened to them…
I had a terrible eyebrow wax experience from them. The lady left scabs on my eyebrows just a day before my trip to Punta Cana. I have gotten my legs waxed here but they always miss spots so I’ll have to find another place.
I will come back in the winter when they run their 15% off services special again but for now I will find a new go-​to.

I stopped in here on a Friday night for a mani/​pedi and eyebrow waxing, and they took me right away. It’s $ 34 for a mani/​pedi and $ 5 for eyebrow waxing – such a deal. They did a great job and were very friendly, I will definitely be back.

They did a horrible job on my gel nails. Its been a week and a half. A few days in, I had a nail rip in half (horizontally) on my right pointer finger. I’ve never had that happen before and it is so painful!
Now, I have 2 other nails that have cracked in half, but haven’t ripped. Although, the one on my thumb is starting to rip. I have to soak the gel nails off. It’s so painful. This is honestly the worst nail job I’ve ever received. It was not worth it to save a couple dollars.
You go at your own risk. Understand that people have different standards and what is ok for one person, isn’t for another. My nails being slanted and having lumps because they didn’t use self leveling gel or file thoroughly; or having my nails rip off my fingers, this isn’t acceptable to me.

Horrible experience. Absolutely horrible.
I called before I went to see if they could do a gel manicure with a simple design and was told they could. I showed up with the picture and once they started my manicure I was informed they couldn’t do the design. I wish they had told me they couldn’t properly paint my nails, either. I will never be back. My simple pink gel manicure looks like my 7 year old sister did it.
The staff was also impossible to understand.
My friends manicure who I was with was so awful they didn’t even make her pay for it.
I had to pay $ 26 for a horrible manicure that I will have to go somewhere else tomorrow and pay to have it fixed. So completely disappointed. Such a waste of money.

I came here today with my friend to get a mani-​pedi. The shop is very small and dingy nothing like the pictures. We were greeted by the receptionist who told us to pick our color. The color selection was bigger than most so I will give them points or that. Then we were directed to go to our chairs. The pedicure was alright, the massage was ok. But the manicure was TERRIBLE! The girl who did me was very slow. My friend finished way before I did and they started on me first. She asked if I wanted to have my nails cut down I said no jut file please. Then she asked would I like it to be even I said yes. And well i don’t know what she did but now my nails are slanted, looks like a box, and my right index nail is very very short and ugly. The polish was streaky and she missed the sides. It was terrible.
My friend had Rose and well same exact experience. We didn’t make a fuss because I was there for an hour and a half and did not want to stay any longer. Oh and the owner whom I’m sure was my technicians mom stays talking about the customers in Vietnamese. I would know. I understood everything she said.

The place is in my neighborhood so I stopped by several times to get my nails done. They got some new people now and still done fantastic jobs. Mani/​padi for only $ 30 with good services. They also give out free bottle of water. I definitely will come back.
PS. Julie did my nails

I went to the salon to have a Mani & Pedi done and boy was I for a bad experience!
acrylic nails job!
The lady who worked on my nail didn’t do anything I asked her. She didn’t clean or trim my nails as it should have been, and when I asked her why she was not trimming my nails she pretended not to understand what was I saying.
She filed so close to my left index finger tip that it bled for a few minutes. she didn’t even care and there was not Band-​Aids for my bleeding finger.
she didn’t clean or file under the nails that now I have been chunks of acrylic materials under my nails. I asked several times to fix my nails before leaving but she ignore me. I have been removing piece myself as I go along.
she did such a bad job that 3 days later two nails are broken already. I will go to another place to fix all my nails.
the final bill was $ 51.00 for a bad nails job including a my finger.
Please find another place to have your nails done.

Well — I hate to do this but here it goes:
1) Couldn’t understand my manicurist’s English — So got «talked» into gel manicure without having the service explained (or so I think because the English barrier, asking «what?» was fruitless…) — what it costs and that they were going to file down my nail plate, use chemicals, and essentially completely ruin my nails for 3 months from that day forward.
2) Talked into lots of other «services» and my bill ended up being close to 90 bucks. The total shocked me to be honest… [This was for a mani & a padi.]
[Speak English! I have no idea what I am saying «yes» to! I thought top notch communication skills were basic requirements in the service industry — especially if you are going to charge me 90 bucks for less than 1,5 hours of work!]
3) Got some kind of guilt trip for not going to their salon every two weeks.
[Yes — I can do my own nails better they you can and I was just being lazy so I decided to take the risk of going to you because I had no idea how badly you could ruin my nails with a «manicure»… How wrong I was!]
In sum — Conversation extremely limited and boring, ended up starring at the wall for 1 hour. Extremely strange and awkward!
Also, why do they keep their children in the salon? Are you focusing on your client (me) or your child? My manicurist was ordering coffee over her own cell phone, taking phone calls from her childs cell phone, and instructing her child to go and fetch her things — I felt like I was intruding on her family time. Quite unprofessional in my opinion.
4) Lastly: The big one! What really upsets me to no end:
I went there with perfect long strong groomed nails — I mean long long and strong strong! (I use various nail strengthens from Europe and only the best products.)
1 month later after my visit, I have weak and extremely short nails. They ruined my nail plate — the person doing my nails literally ruined my nails completely — sloppy with the electric nail file; gave me deep file grooves into my nail.
The gel nail polish was impossible to take off. I didn’t know I was signing up for chemicals being baked onto my damaged nail plate with UV rays (cancer-​risk). I ended up sitting for 5 hours soaking my hands in pure acetone just to remove it… Oh — It did hurt! Never felt so toxic in my whole life.
I will have to wait 2 months before my nails have re-​grown completely! :(My «experience» with this salon is not over yet. I did cry when I say what she did to my nail… And to think that I paid money for this!
I will never go to another nail salon again! This one finally broke the camels back! Never again!

This was an overall bad experience. When I walked in, there was a plate of cookies and a bowl of mangos on the floor. The floor was quite dirty, so needless to say this was a turnoff.
The brush she used on my feet in the pedicure was so gnarly and worn out. There was actually some black gunk on the back of the brush, which was probably mold. I then watched her dip the brush into my used foot bath and toss it back into rotation. The massage portion of the pedi was mediocre at best.
The gel shellac portion was horrendous. She painted outside of my nail bed and did not clean it up. She filed my nails with a nail file that had been black at one point, but has now turned completely white due to overuse. In the end my nails were jagged. When I complained that this was unacceptable, the woman all of a sudden forgot how to speak English, even though we carried on a conversation earlier.
I have had a lot of mani pedis but I have never had such an unprofessional looking outcome. The environment was unsanitary to say the least… Everything was sticky, from the armrests to the seat of pedicure chair. Never in my life have I left zero tip, but the fact that she didn’t even try to fix my terrible nails, warranted no tip.
Go to Aislynn down the street. It will be a couple bucks more but totally worth it.

Was looking for a place to get a last minute pedicure on my lunch hour and found this place via google, then checked the review on Unilocal.Its a nice clean place, located in a small strip of businesses across from the new post office. Everyone was nice, I was happy with the pedicure and the spa like process with warm towels and a short foot and calf massage. I will definitely go back but be prepared to spend a full hour, they do take their time. A good deal for $ 21.
Update: Pedi price is now $ 24. Ask for Tree, he’s great!

I went based on the Unilocal reviews. I was so concerned
My technician was a little odd and overall the experience seemed surreal. The other guests who were there didn’t help in that regard though, which included a large young man who spoke loudly during his pedicure and then asked his mom if he could go sleep in the car for an hour while she finished her appointment. You can’t blame a business for its customers, though.
The real reason why I’d recommend not going here has to do with quality and health standards.
My manicure, which was supposed to be lacquer, was chipped in 3 days – I work at a desk, not in construction! The pedicure was ok.
I had questions of whether or not the tools were cleaned properly. While infection-​free works for me, I won’t be going back.

I am disappoint. *pouts*
I really should’ve gone right when the shop opens so that the nail techs aren’t so rushed.
Started with a pedi. Nail tech kept losing track of what she was doing — had to remind her that my left foot also needed a nail trim and cuticles fixed. She nearly forgot to scrub my right foot, and I had to gently remind her. She was too busy looking over her shoulder at the 2 women waiting for their turn for a mani-​pedi, I guess. My feet looked like I tried to do my own pedicure — was hoping she’d scrub off the dry skin from my heels, but nope. Nothin’ doin’.
The leg massage — lady, honestly, I know my calves are fat, but I promise that it’s not an infectious disease and that fat globules will not explode and squirt into your eye if you, you know, actually massaged. Boo to the pedi!
Thankfully, she passed me on to someone else for my manicure. It was decent: thouch she did cut my nails a little too short. But whatevs, it’s still un-​chipped so I can’t complain.
I’ve definitely had better service. But I was definitely disappoint since it’s a pretty far drive to get to this shop. Meh.