Caliber Collision

Mixed review on Caliber. I had previously been a customer at Craftsman Autobody prior to Caliber taking over the location. My experience was fairly hassle-​free at Caliber in terms off the drop off, rental car pick up, etc. They repaired my bumper and rear passenger door in only three days when I was originally quoted two weeks. I’d say my experience would’ve been flawless until an employee at Caliber told me that my tire treads were very low and I should consider replacing my tires as soon as possible. I even found a card in my car to a nearby tire service center. I had two second opinions on the tread of my tires and both said that I can easily get another year out of them. So unfortunately I feel that Caliber took advantage of the fact that I was a female (and paying for my own damages) by telling me that I needed new tires. Can’t say that I would recommend Caliber after this experience.

I would strongly recommend this body shop, especially after what happened today. I went to pick up my car and found out that it was scratched while they were clearing snow off it. The employee that did it was honest enough to notify their manager, who told me Caliber would take care of it and cover the extra day or two on my rental.
Thanks so much for your honesty guys!

Getting your car repaired is not the most pleasant of life experiences, however this body shop made it as hassle-​free as possible. From drop-​off to pick-​up, they are extremely transparent and professional. Really amazing customer service. I can’t think of one complaint!

The guys at Caliber did a fantastic job taking care of my baby (a 2012 Volvo C30) after a wreck that damaged the front fender and headlight. My car was in the shop for less than a week, during which they provided several updates. I was pleasantly surprised when I picked up my car to find it looking brand new after the repair and a professional wash!

Thanks to Rhyan and his crew at Caliber Falls Church, my fender-​bender was almost a non-​issue. After a thorough but quick assessment, they did the work without my having to file a claim. I just bought the parts and they popped them in – they refused pay. So, my only cost was 30 min of my time (if that), and a pizza tip for the staff. Two years ago I had more extensive damage, and their professionalism and personal care was equally good. These are good folks to work with — personable and knowledgeable.