The Village Veterinarian

Great experience they took very good care of our dog Chooch. If I had read the negative review, I may not have given them a try! I’m glad I was able to go and form my own opinion. We will be back again.

I had the most awful experience with the owner and Vet at this office. The vet, Dr. Christine Polaneczky, who I have seen more than once at this office. Was extremely rude on this particular visit. I had my two dogs, Luna and my newer addition, Ceasar, who is a rescue. I was on time for my appointment and she was not only short with me during my visit, but not really wanting to answer my questions and wanting to get to her next appointment as though I was taking up her time… she told me that Ceasar had a heart murmur, which to me, seemed odd –since he has been neutered and typically you cannot receive anesthesia if you have had a heart murmur… his foster mom would have told me this… my other dog, Luna, was supposed to receive her annual shots… she asked me what is going on with Luna — I think she should have known why I was there for my appointment in the first place??? I do not know if she was having an off day but her attitude was of the utmost rudest manner I have ever seen or received… I ended up walking out — her office called my home on Monday to see how Luna was doing from her shots (her shots???) I was referred to Dr. P — from a friend, Jamie who used to work for the doctor… and years ago I went to Dr. P when she was with another practice.
…the tech and I left the room at one point to take Ceasar out to see if we could get a urine sample — it was at that point I thought the Dr. was going to give Luna her shots… I called today to see what shots Luna received — Low and Behold — who answers the phone but Dr. Polaneczky — still not nice — I asked if this was Valerie she says no — it is «Dr. Polaneczky» I say Hi, Dr. P — this is so and so, how are you… she say’s not much… I asked what shots Luna received she says none because you left… good to know…- and she still does not say anything about her behavior or treatment to me this past weekend… and that is what we call great customer service… Thank you for taking such great care of our furry friends, especially my rescue pet who was a breeder dog… I hope many read this and think twice before bringing their furry loved ones into your establishment… I will be going to one that loves animals and people!!! The whole experience that day made me want to cry I was that upset of her treatment and her actions… I have never seen a doctor have such bedside manner as that and over the last year, trust me, I know these things… it was shocking. I would never go back there and at the very least this doctor owes an apology.
Pet Owner and Lover — Beware!