Pizza Hut

Deep dish pizza pans on the floor after cooking the pizzas on the floor?!? C’MON MAN!
I know they’re going to be washed, well maybe but damn atleast put them on a empty space on your counters!
Terrrrrible

Called to place an order put on hold listened to specials. Requested a special that was on their recording, lady couldn’t find it so she transferred me to the closest one to me. On hold over 10 minutes. Seriously! No wonder people order from dominos instead.

Ordered with spinach and it was just tossed on it they said to ask for it to baked with pizza

copied from my survey comment: yes, i am that pissed. because you made me feel very valued mr. manager, i am writing another review.
is it not an integral part of your business to make sure that the customer brings home exactly what he/​she ordered? i think it is basic. given we’re human and therefore imperfect, is it your mission that when that basic, simple job of preparing/​packing the order is missed, is it your mission to rudely place the blame on the customer then offer a last minute, grudging apology without offer of correction? they forgot to include to give the soda to my unknowing husband who i asked to pick the order that i placed online, then when i called on the phone about the mistake, i was given an option to drive and come back for the soda, or they can deliver the soda but they have to charge me a delivery fee. un-​freaking-​believable!

We don’t live that far from Pizza Hut. We only ordered wings and pasta. We ordered online and it said 45 minutes for delivery. after an hour and a half still nothing. My husband called them and they gave us a discount and said the driver was on his way. When we received our food, it was cold, the wings were supposed to be dry rub and wasn’t and my pasta looked like it was dropped. Will never order from there again.

Super quick delivery and great customer service. Pizza is always warm and they’ve never messed up an order.

So here I am on Valentines day trying to do a bit extra for my husband. I walk in and ask if they have any heart shaped pizzas I can take to him for lunch. The girl at the register was very nice we started talking but forgot to take my order at first! Opps! I wasn’t in a big rush anyway but did have to get the pizza to my husband. They were out of the normal heart shaped crust but hand made me one! Only thing I was really disappointed about was that the heart shaped pizza could not have more than one topping. All in all I would get pizza from there again.

Ordered a Large stuffed crust supreme yesterday. The pizza’s crust barely had cheese and the toppings were minimal, and on top of all that I found a black hair strand after consuming half of it. I was a bit mortified. Needless to say I WON’T be back.

My BF always told me Pizza Hut had the worst pizza. So we never ordered from here. He’s not home tonight, so I decided to give it a try. I ordered two large pizzas which came out to $ 35 after tip and delivery charges. One of my pizzas is undercooked. Very doughy and it doesn’t even hold together. I’m not sure when Pizza Hut became this horrible, but I’m sure I won’t be a customer any longer. Thanks for confirming that you are, indeed, the worst pizza spot in Fairfield.

I ordered delivery tonight and was quoted 2 hours and 15 minutes. I decided to pick up the pizza instead which only took 30 minutes. This place is very busy. Service was friendly. Pizza was pretty good. Crust was crisp and buttery. I was disappointed that it was a bit soggy in the middle even though I got the pizza fresh out of the oven. Prices are fair. I’d come back.

Just went for the first time since they were open till 11 which is awesome. We saw the cheesy bite commercials and decided on a large of that with the pepperoni lovers and extra cheese. It came out to under $ 20 which is cheap compared to most decent pizza chains in Fairfield. The pizza was pretty good. Nice and fresh with plenty of cheese. The cheese bites on the end of the crust are super too rich and salty but hey its pizza already so over kill is always welcome! Basic customer service. No complaints just seems lack luster or dull inside. I d come back :)

Always out of pineapple… How can you always be out of pineapple! That’s why I give this place 2 stars. Other than that, they are friendly and they always check my ID when I use a credit card, which is awesome. Do better at keeping pineapple in stock and I’ll be happier.

This review is for the service.
I ordered my pizzas online. As always I pick them up hot and fresh. The pizzas were square pizzas and not round pizzas. I ordered round pizzas. We spoke to Kyle the manager. We basically told him we ordered the round not the square pizza. They gave us the square because they ran out of the round pizza. Pizza Hut run out of round pizzas???
Anyway Kyle the manager gave us an extra cheese pizza. Jovian helped us as usual and gave us good customer service.
I’ve never had a problem with the pizza here. It always tasted great. I’ve always picked up my pizza. My suggested: pick up your own pizza for the best taste.

The consistently worst run pizza place in Fairfield for over 10 years and counting. No matter how often they change management it doesn’t get better. Example of what to expect: today my breadsticks were ice cold and they were out of crushed red peppers as well as not doing a handful of their specialty crusts. Food usually turns out good but all the extra inconveniences from here can be often aggregating.

CRAPPY PIZZA! I ordered a large combination pizza with 8pc honey BBQ chicken wings. Instead, I got delivered a dried up, thin crust, hardly any cheese pizza with 8 pieces of chicken nuggets and a pack of BBQ sauce. I was so pissed! NEVER AGAIN, will i ever order from this $HIT HOLE! All the Unilocal reviews are bad on here with this Pizza Hut! I can’t even enjoy the NBA PLAYOFFS because of the bad food they just delivered. Check out my video I uploaded of my ordered.

Came into town for a dart shoot and got a pizza from them!!! It was the worst tasting pizza I have ever had!!!

this place fell off lately. i used to get my take out pizza here and it used to be decent, but the last couple times i ordered pizza here, the bread was so soggy and floppy, it was like trying to eat a bed sheet. i would suggest getting your delivery/​takeout somewhere else.

I liked Pizza Hut good pizza pasta the best. But I hav noticed that they r getting sloppy. I always order ther same thing 1 large pizza with chicken Alfredo pasta it usually takes an hour and 25 minutes. I dnt mind the waiting. Because I order before my family starts to feel like their starving.
I order pizza at 6:59pm the lady told me my pizza will b ready at 7:30pm.
5 minutes has passed so I called back to make sure I did hear the right time. A young man answered and had told me my pizza its on its way. I’m thinking to my self theirs something wrong. So I tell the young men what time was my pizza ordered he said at 5:45pm and he had read my order back to me and it was wat I ordered. So I didnt make a big fuss. Hung up. At 7:20pm my pizza is here I pay for it give the man a tip started to open my pasta box. NO CHICKEN NO ALFREDO SAUCE jus the dam noddles. Open my pizza box, pizza cheese was not melted to the way the cheese was like still in pieces the pepperoni looked like it didn’t get the chance to b well cooked. To get that crunchy pepperoni. So we left the pasta alone started to serve my family the pizza and seen that most of the bread part was still dough. My husband ate a slices. I gave the pizza to the dogs and the dogs didn’t even want it. I went to my sisters job at little ceacers. Walked in paid for my pizza that was nice fluffy and fully cooked, pepperoni crunchy, bread sticks, my wings the best, oh the new dip dish. It became my sons fav. And only paid half of wat I paid at Pizza Hut. And for my husband eating that one slice he threw up got sick for a day. If it was on me I wuldnt even give a star. But I see the site jus wants to b nice and not hurt feelings. MY ALTERNATIVE RATE IS NO STARS. DONT WAIST UR TIME OR MONEY GO ANYWHERE ELSE BUT PIZZA HUT.

This was my go to for a quick pizza until I was told they wouldn’t delivery to my address because of distance, which would be no problem if I didn’t live only 5 miles from the store. Which was the same distance from them where I last lived and they were able to deliver to me perfectly fine. I’d grab the pizza myself but I ride a motorcycle so I don’t see that really happening. What really just turned me off completely is the fact that neither the people who worked there nor the so-​called «customer service» could give me a reason other then basically a copy and paste from the website. What’s more irritating is the fact that I put in the surrounding addresses and they worked perfectly fine.
If you’re supposed to be trying your best to satisfy your customers please do more than give a company answer that doesn’t even answer the question. Honestly if they are this lazy and can’t figure out why this one community can’t get delivered then what are the really putting into the pizza I’m ordering.

Went in to get personal pan pizzas. They were out of the dough. Didnt want to make it up to me in any way except for offering me their everyday coupon deal on regular pizzas. That was not a plus for their short coming. The service was fast and friendly. But I think they should have offered to throw in a fee drink or something small for not having available a standard menu item I requested. I don’t see how you run out of dough at a pizza place.
The delivery driver knew more than the manager and was in top of things.