Fairfield Tire Center

Looking for a local, reliable and honest tire repair shop with superb customer service? This is the tire shop to help you out when youre stuck in a rut:
Had a bulge in my sidewall of my Michelin tire, probably from a road hazard. Called in and had it inspected same day. Tom called Tire Rack about specs on my tire and called around for inventory checks. Luckily, we were able to order the tire same day and install it.
Tom goes above and beyond to provide top-​notch service and is the genuine guy you need to help you with your tire needs.
Thanks to Tom and the Techs, you guys rock!

My family has been in a transition and hard up for some good tires. We got desperate as the tires on the SUV my son rides in were completely bald and showing steel threads. I called around for a pair of used tires (using the size on the tire placard in the door), and Fairfield Tire Center was the first shop to have a used pair on hand. I went down and saw Nick after we spoke on the phone (who apologized repeatedly as he finished up paperwork for another customer), who gave me a beyond-​reasonable estimate. $ 25 per used tire plus mounting, balancing, and new valve stems. I was happy to sign.
I sat down in their waiting room, was politely asked to move the car up to the bay (not a normal thing, but they claimed being shorthanded which I understand), and was all done less than an hour after I arrived. Price was exactly as quoted, tires were in good condition and had a good amount of tread left. They even honored my request to check out the extra tire (which is no fun to get at). I have worked in auto care myself, and as independent garages go this is one of the better ones. I feel a lot better about the car my wife and son drive around in. This shop focuses on undercarriage (tires, brakes, suspension, & steering), and the staff seemed polite, purposeful, and professional. A great local business in my book.

Where do I begin? My fiancé recently got his oil changed at the dealership where they advised him that he would need his front brakes done fairly soon. Our usual mechanic was off due to the holidays so since he’s been here before (got my tire fixed after a flat) figured why not try the place since they were awesome before & Unilocal reviews were on point. Here’s where it goes south! We came in on a saturday late morning for a «FRONT DISC BRAKE JOB FOR $ 179» that we were told would be done same day. My Fiancé gets gets a call late in the afternoon stating that Bearing/​Knuckle was broken and now needed to be replaced, but given the fact that it was so late in the day the car would not be ready until Monday since they’d need to order the part. He also, than changed the quote from $ 179 (plus tax, labor & disposal fee) to about $ 600 plus. Hmm after my fiancé explained this to me I thought how did it go from $ 200 to now 3x the original quoted price? Apparently it included the front brakes, discs and front calipers plus labor. Let’s also note that WE WERE NEVER AGREED TO HAVE THE CALIPERS DONE. These also were NEVER in the original quote. Usually when I go to my mechanic they INFORM me of any additional service that need to be done & by INFORM I mean ask for my consent to do the work without already charging me to do so. Come Monday, which may I add is today the part finally comes in & they are ready to give my fiancé a new quote with everything on it…$ 970. My reaction to hearing that is SHOCK! My fiancé can not understand how we went in for a break job and now not only are we paying for a break job, BUT we are now paying for replacement of front calipers (which we NEVER authorized) & a broken bearing/​knuckles which how would it have been broken if we DROVE it in to the shop? I was informed by my mechanic that you can not drive on a broken bearing/​knuckle. So what that tells me is it was broken during the repair, WHICH I feel should be the responsibility of the shop & not the customer. My fiancé did explain to them that this was not in his budget so they did take off $ 150 or so, but to be HONEST I still believe we got ripped off. WE WILL NOT RETURN TO THIS LOCATION EVER & PLEASE IF YOU’RE READING THIS REALLY BE CAUTIOUS ABOUT THIS PLACE.

Thank you Fairfield Tire! My two back tires were completely shot, the steal was exposed on the inside. I was a bit anxious because my husband had just purchased all 4 tires 8 months earlier. Tom at Fairfield Tire called the tire manufacturer and was able to get a discount for us. JR also realigned my car. Nick was great too. Great service They took care of us

Came in to get my aftermarket wheels mounted on my audi a4 on a brand new set of tires I already had on the car for a couple days due to a flat. They got me in last minute an hour before close and were very friendly, that was a great. I left and as soon as I got to highway 12 I had a vibration on my front driver side tire so I called them and I was told one of the weights probably flew off and to go home and come back in the morning. I limped it home and the weight was there so I checked my lug nuts and literally spun 2 of them off by hand with a few turns.
Very dissapointed that the mechaincs failed to use a torque wrench when my car came down off the lift, that is basic for any mechanic. I know better not to leave a shop without checking things like that but I failed to this instance. On the other hand I also though that mechanics knew better than to just smoke down lug nuts with an impact and call it a day, TORQUE TO SPEC!!!

Best in the biz! I’m always taken care of here and will not go anywhere else. Nick is always very helpful and these guys don’t leave your pockets with holes in them. Professional, great work, timely fashion and overall just a good experience every time! I take all 4 of my vehicles here and would recommend these guys in a heartbeat.

Fairfield Tire Center. .It’s good to be back home. …FINALLY!
It feels good not getting ripped off. Let me tell ya.
I want to say that I was wrong to ever have looked elsewhere in the pursuit of saving a buck, but now feel that once again, I belong here. The crew took excellent care of me and my ride.
Yes, I could say that they have plenty of parking for cars (and bikes), take credit cards, have a solid warranty for work done, have a knowledgeable and experienced staff, two locations to serve you (Fairfield Tire and Aegean Tire in Vacaville), have a waiting area with lots of reading material and even have a tasty donut shop directly across from them, but at the end of the day, …I just want to trust that my car is running as it should without multiple return visits and a struggle with management. At Fairfield Tire I have what I need. — A permanent Home.
.by the way, although the staff are on their game, .I personally enjoy working with Anthony. His skills are bar-​none the best and his mohawk is awesome! =)
Until next time guys, …don’t go nowhere.
Brandyn

Super helpful. Quickly got the job done at a great price. Nice staff. Can’t thank them enough for bailing me out of a bad situation.

I took my wheels here to have them mount some tires I bought from tire rack and they had them mounted up in less than 10 minutes. They even took the wheels and tires out from my car and put them back in and didn’t charge me for valve stems. Thanks guys!

I was in a jam and had a flat ATV tire. Called a shop nearby and they didn’t want to deal with it, and referred me to these guys. Helped me out with a speedy fix, and saved my weekend. Thanks guys!

I don’t have the BEST luck with cars, and I’ve dealt with a lot of sh***y repair shops, dealerships, etc. I’ve been tight on both time and money lately so when I got a flat and knew it likely needed to be replaced, I rolled my eyes and screamed a little inside.
My father-​in-​law recommended this place, which is only a few minutes away from home (where I discovered the flat, thank goodness). We were greeted and helped immediately (someone took the flat tire into the back right away). It was determined that luckily it was just a wire that poked a hole and the tire could be repaired for $ 25. WHEW. They said it would take about 25 minutes, actually only took 10. WHEW again.
These guys are super friendly and helpful. I absolutely plan to return to them for anything else tire-​related in the future.

Luckily, I marked my tires before my service. I requested and paid for a tire rotation and oil change. Took two hours even though I had an appointment. When the truck was done, I checked the marked tire and found the tire rotation was not done. They told me one of my tires was below the legal tire tread so they can’t do a rotation but they had no problem not telling me or charging me. Refunded me. Will not return to this location!

This place rocks! Fast friendly service from everyone. We are from out of town and needed new tires on large dodge truck. Mark and the other staff members went right to work and for us back on the road asap. Thanks guys

Super fast and local friendly tire repair. Called them from 80 with a slow leak. Repaired in under 30 minutes and were kid and parent friendly.

Had a nail in my Tire and needed it taken care of quick. Called and Nick said he’d be able to help me out right after I got off work which was cutting it close to when they closed. He was able to get my tire fixed quick and at a good price.

I’m writing this from the side of the road right now, on mare island, in Vallejo. Why am I writing this from here you may ask? Well its because one of the brand new tires these people pushed on me, popped already, and now I’m waiting for roadside.
I called them immediately and whoever answered was incredibly rude and told me to call back tomorrow.
Let me start from the beginning.
I had my car dropped off on 4÷23÷2015, just to get my back, right tire replaced cause it was flat. After a while I get a call and the salesmen tells me all four of my tires were about to pop and that I needed to change them right now… admittedly confused because they seemed fine to me.
Whatever, I thought, these guys are professionals and know what they are doing, so I say okay, go ahead and change all four of my tires. A couple hours go by, and Tom calls back, tells me now all four of my brakes were shot to hell and they needed to be changed, once again, right now, and for another 500 dollars too, to this request I politely declined, even though he was really pushing me even after my decision. (I took it to my regular shop and they confirmed my brakes were fine for the most part, except the pads in one and rotors on the other.)
Fast forward to 3 days later, today, its 6am, I’m finally off work, I get in my car and get on the road, couple minutes later I lose control of my car and almost crashed, I almost sustained extremely serious injury, I could have died just now. I needed all four lanes to regain control of my car, if that happened anywhere else it would have been a tragedy.
Anyway, I get out of my car, and find that the back left tire is completely flat! And upon closer inspection, the tire isn’t even new! It looks extremely old! And I have pictures to prove it. Which I’ve uploaded for your viewing pleasure.
So now here I am, 7am, still waiting on a tow, on the side of the road, all because Fairfield Tire sold me a really bad, old, used tire, that was days away from popping and charged me brand new price all while claiming that these tires are brand new… wow.
And to top it off when I call to report this they are rude and unhelpful, making it sound like I’m the one at fault or that I’m making this whole thing up. I guess what I’m saying is, stay away from these con men, they sell you used tires days away from popping and tell you its brand spanking new, they will pressure you into getting repairs you don’t need, and will make you feel bad for not taking their suggestions.
I will gladly update this review if they make it right, but right now I honestly don’t see that happening, given the way their receptionist spoke to me on the phone just now. Now I will sit here in the side of the road, and then she. I get home, hunt for a new tire, and pay for the whole thing out of pocket, all while I should be sleeping and getting ready for my next grave shifts Don’t do business with Fairfield Tire Co, they sell you crap and don’t care if their actions cause an accident or even death.
UPDATE;
Today I called them and let them know of my situation, surprise surprise, they refuse to give me any refund, and won’t even apologize for almost killing me.
Do not do business with these people;
They are a bunch of crooks, who have no problem taking advantage of you. You could die off of there tires and they will do nothing to help you.
I’m out 100 bucks, whatever, its nothing to me, but I could have died if I lost control anywhere else, and for the simple fact that they won’t even apologize or admit fault, I have no choice but to take this a step further, I will be reporting them to the Federal Trade Commission and the Bureau of Automotive Repair, and the manufacturer of those tires to let them know the type of people they are doing business with, literally anybody willing to listen, including our local media.

These guys are very cool and responsible. We’ve been customers of them for years and we couldn’t be more satisfied.

Great place ! Speedy service and great/​knowledgeable techs! Come in and see Tom he’s a great guy. Love to support local business and no these big box stores. They helped to find the best tires and at an awesome price ! Thanks Fairfield Tire !

Quick to get you in the same day. They didnt fix one of the issues the first time around. Called to let them know about issue, I told them I was only available Mondays and they said «bring it in we’ll take a look». I bring it in on Monday and they didnt have time to look at it. I took it to another shop paid AGAIN for the service they were suppose to do. Took them 20 min to fix issue. Bad customer service

These men are stellar! I’ve been a regular with them for about three years, and they take the time to make sure your car is running smoothly. I come here often for regular oil change, tire rotation, break fluids, etc. They also dealt with the mishaps with my car breaking down especially when the timing belt needed a replacement. I recommend them for the great customer service skills and their knowledge of cars. They’re informative about what’s happening with your car, and they give you a price ahead of time. They’ve always been friendly and say hi even if they’re having a rough day at the shop. :)