Taco Bell

This is now the 4^th time in a row that I have ordered my meal without tomatoes and received tomatoes. Each time the receipt says no tomatoes but alas there seems to always be tomatoes. But seriously, FOUR times in a row!!!

I don’t know what was going on today but I paid for my order in the drive thru and was told to park in front. I waited about 15 – 20 minutes and finally went in to search for my order. I get inside and people are steadily coming out with their food. I inquire about my order and they ask me for my receipt, that I was not given. They finally find the manager who took my order and she was on her break. Apparently, when my food was ready to be delivers out to my car she failed to communicate with her staff. Then I ask for my drink that comes with my meal… She tells me the entire fountain drink system is not working. I asked why this was not vital information to tell those placing drive thru orders. I get home and all of the food is cold, soggy and inedible. Thank you Taco Bell for this experience because now I will just pay more to go next door to Chic fila:)

Sometimes I just crave Taco Bell! There are nights I want something more refined; but the items on their menu satisfy me. They do have heavy options that I usually select, but their burrito supreme and soft taco supreme slathered in hot sauce are awesome! Thanks for being open late!!!

Ordered a 7-​layer bean burrito, no guac. Received it with no guac AND no beans! Also tried part of a Crunch Wrap Supreme, sub beans for meat. Exact same ingredients as the burrito but costs more.
No line. Friendly staff.

I wanted to try their breakfast… They messed up my order completely… However, I was only concerned with the fact that my coffee was cold which is the only reason I went back to complain. The lady did not offer to get me a new one. I explained the issue and asked for a refund on the coffee… She refused. She was extremely rude and laughed at me. I am not the type of customer to complain about things… A new cup of hot coffee would have been sufficient enough for me! I ended up with a full refund on my meal but I had to fight for it to a laughing customer service lacking manager.

Messed up my order more than any other restaurant has. Refused to give a refund and hesitant to give an exchange. Horrible management. Some of the worst customer service i’ve ever seen.

Best taco bell I’ve EVER been to! VERY impressed by your drive through crew today! Excellent job!

This is the first review I’ve ever written on Unilocal because this place has the worst customer service Ever and it’s a scam! I live near by so it’s convenient for us to have drive through food here and we love Taco Bell. But they almost NEVER gave me what I ordered when I expect them to at least do what they’re supposed to do: give the food that I paid for. When you call them to complain they give you the worst attitude as if it’s your own problem! And worst yet, the manager just hung up on me when I asked how they would like to revolve this without any apology, not even mentioning the food is normally not fresh. Learned my lesson and will NEVER be going back again.
Will be calling their corporate to report.

Got the worst food poisoning mere hours after eating here. The food was not freshly prepared and seemed like it had been sitting for hours. Disgusting.

I was just in their drive through and because they asked the customer ahead of me to back up so that the taco Bell employee running the drive-​through could trick the computerized system that tracks how long each order takes I almost got hit!!!
She had to yell several times for him to stop backing up because he was backing up so fast he almost crashed into me! Wow!!! All so that she can make it LOOK like her time filling orders is faster than it is!
I think the guy got confused about why he was asked to back up so he pulled forward and parked in the parking lot. At that time I pulled forward and the woman asked me where the man went (as if that has anything to do with me or I should care in the slightest!). I told her I thought he parked in the parking lot and she said to me «I don’t know why he did that I told him to back up and wait…» Ok, really? How about a «hello how are you?» I then paid for my food and she had the nerve to ask me to back up!!! Are you kidding me?! Aside from the fact that that is a ridiculous request, backing up is dangerous because it’s a curved drive-​through so I would be putting myself at risk of crashing into something even if I was trying to be careful!!! Since I didn’t want her to compromise my food by being argumentative and telling her that I would not be backing up, I looked at her with annoyance written all over my face and backed up, a tiny little bit, maybe 2 or 3 inches, probably not enough for the computerized system to think that my order was complete.
The food was not very good, it tasted lukewarm and not very fresh.
I won’t be going back to this Taco Bell again and I will be writing headquarters to inform them that this asking people to back up when we are paying customers is absurd.

Definitely the slowest TB I’ve ever been to. I have been to this TB many times in the past (stopped going about 8 months ago), but a couple days ago I was drinking and I needed something at 1 am so I came here. Only 2 cars in front of me and the guy didn’t come out with the 1 bag for both cars for 5 – 10 minutes so it’s not like they ordered 50 tacos. Disappointed and by the time he came to me I didn’t even want it. Then I got home and realized he put tomatoes in both my tacos when I told him not to. So basically it confirmed why I don’t eat at TB anymore. And I felt disgusted afterwards. Yuck!

I hate to admit it, but Taco Bell has always been a guilty pleasure of mine. I don’t know what it is about their food, but I found it comforting and pretty tasty. However, since Taco Bell and Pizza Hut combined forces in one fast food restaurant, the quality has gone downhill. This last particular visit cured me of ever craving Taco Bell again.
It was later, I was hungry and this was convenient. I was actually looking forward to my Taco Bell fix. I ordered one of those Doritos Locos taco supreme and nachos supreme. I prefer my nachos without the ground beef so I ordered those sans meat. I didn’t care for the taste of the taco shell, plus the shell was stale. The beans on the nachos were a gloppy dry mess as if they had scraped them out of the bottom of the leftover pan from the day before. The nacho chips were stale as well. Everything tasted a bit off — I didn’t finish, but I should have known better than to eat any at all.
The layout of this particular restaurant is horrible. Line to order, people waiting for their food, condiment station and soda machine all in the same area. It’s crowded and impossible to get around when the place is busy.
All I can say is my fascination with Taco Bell is done. My experience here has more than likely ensured I will never frequent that chain again.

This is a taco bell. Period. It is what it is and the fare is pretty standard.
Three things tick me off about this particular restaurant.
1. I like the baja sauce on my gordita/​chalupa — they charge me for adding the sauce even though I tell them to hold the sour cream. Really? We can’t just swap them out? Oh, and if I am paying for it, load that puppy up! Why so stingy with the baja sauce?
2. I was in line at the drive through and wanted to order off the happy hour menu. I was informed that the time was 4:02pm and it was too late to get the deal. Really? I was in line at 4pm. My phone stated that I still had a couple of minutes. Is that necessary?
3. Their credit card swiper NEVER works.
On the plus side, they are open late and they feed my stupid taco bell cravings at 1am. Nobody has ever been anything less than courteous to me.

If you use the drive-​thru, check your order before leaving the parking lot. Apparently, they can’t tell the difference between a Doritos Nacho taco and a Cool Ranch taco. Repeatedly can’t tell the difference. Nor can the person checking the order. Usually drive-​thru orders aren’t quite correct.

Nice place. Clean, quick, good service… although I had to repeat a few items in my order for miscommunication (I guess).
Not a fan of the layout, though. The condiments station (napkins, hot sauce, utensils, etc), the storage, the trash can, the employees working around the area, people in line to the cashier… are all in the same area, and got really hectic. I said «excuse me» which caused the next person to ask the person next to him to say «excuse me» and so on… Things need to be spread out more.

I don’t normally eat at fast food restaurants but I had an exceptional experience at this specific Taco Bell! The cashier/​employee Shati Q was very friendly and personable. He even came by to check on us after we had received our food to make sure our order was correct. The employees were fast and efficient and very friendly! Definitly eat at this Taco Bell if you have the option!

¿Como se dice, «That’s not my effing order!»?
You better get out your Spanish dictionary if you have any hope of these people getting your order right on the first try. I can’t count on both hands the number of times they’ve gotten my order wrong. I spent 10 minutes a few nights ago explaining that the three tacos they gave me were not equivalent to the five tacos I ordered.
Moreover, they are slow. It’s June, so if you want your food by Thanksgiving, you ought to go ahead and place your order now. No joke, a 15-​minute wait is not uncommon. This place should not be categorized as fast food by any means.
Otherwise, it’s a standard Taco Bell. Questionable meat product that makes a tasty late-​night snack.

Oh yeah, I’m giving 5 stars to TACO BELL. The fact is, it’s my Saturday hangover cure. I find it more medicinal than any other fast food option.
This particular Taco Bell has never let me down. I have yet to step inside but the drive-​thru service is stellar. We usually order ten or so different things (it’s hard to know what you want in this state) and they always get it right. Now, in case the guy inside is hungover too — they have a screen where you can double check your order. Brilliant.

Since I’ve never gone inside this location, this is a review of the food and the drive-​through service, only,
Simply put, I’m a long-​time Taco Bell fan. I stayed with them through their break with the Chili-​Cheese Burrito. I still don’t think it was right, but I’ve gotten over it.
Now I go for the nachos bel grande and the 7-​layer burrito. And I’m happy.
Service at the drive-​through is courteous. They’ve never messed up my order. And they’re open late at night when I just want to jump in the car in my pajamas and go on a Taco Bell run.
I’m glad they’re here.

It was disorganized when I went here– people waiting right by the register so you couldn’t get past them, one of the workers emptying the garbage when people were still standing right next to him (if he had waited two minutes, no one would have been crowding him)…
But it’s brightly lit (so it doesn’t look dirty), the people are competent (not the most I’ve ever seen, though) and I know I will be back here when I want a cheap taco.